Hi everyone...

I just bought mu Lenovo IdeaPad Slim 3 15AMN8 on 9th Jul 2023.
Everything was fine until I was using it in my room to surf the internet.
The Touchpad is giving an annoying and irritating sound when I tab on it.
Please refer to the attached video.
https://youtu.be/KMMdcHmFM-Y
https://youtube.com/shorts/MNjXsl4Oi5I?feature=share

So last Sunday, 16th July 2023, I brought this IdeaPad back to the authorized dealer which I purchased from, asking whether I can perform warranty claim on this issue. He rejected my request immediately without referring to Lenovo's warranty claim department.

So, can I ask all of your opinion. What should do with this issue? To you guys, is this a legit quality issue?

I thank you first for all your opinion given.