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 Digi Fans Club & Enquiries V17, Let's Inspire

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!@#$%^
post Jun 29 2020, 09:48 PM

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QUOTE(nexona88 @ Jun 29 2020, 09:43 PM)
Con u onto believing something is not...
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problem is some have already seen it clearly, yet ....
nexona88
post Jun 29 2020, 09:51 PM

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QUOTE(ohtheirony @ Jun 29 2020, 09:44 PM)
The feature (manual activation) benefits those who wants to dedicate which day they plan on using

Want fresh data on weekend? Activate on Saturday

Want fresh data on weekdays? Monday it is
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Hehe..
Me choose Friday 😂
So every week Friday renewal 🎉
ohtheirony
post Jun 29 2020, 09:57 PM

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QUOTE(nexona88 @ Jun 29 2020, 09:51 PM)
Hehe..
Me choose Friday 😂
So every week Friday renewal 🎉
*
Exactly. Think of it like your billing date, you prefer to have the billing at certain date. In this case, some prefer their data refreshed at certain day
SUSCandy12
post Jun 29 2020, 10:01 PM

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QUOTE(!@#$%^ @ Jun 29 2020, 09:35 PM)
even if that is true, nothing wrong with that. we shouldn't look down on others. putting yourself in their shoes, u would also like to be treated fairly if you are working in another country.
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If you've been to Bangladehi/Pakistani/Indonesian mini mart, money changer and remittance offices you will see DiGi posters heavily promoted there with IDD call plans.

Telenor's money remittance subsidiary Valyou(https://www.valyou.com.my/) helps thousands of economic migrants in Malaysia remit their money back to their countries such as Indonesia, Bangladesh, Pakistan, India, the Phillipines, Vietnam and Nepal.

https://www.digitalnewsasia.com/startups/va...nvenient-simple

Imigrants are big business for DiGi.
saitong09
post Jun 29 2020, 10:12 PM

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QUOTE(tympg @ Jun 29 2020, 08:41 PM)
MNP prepaid need to walk in to a Digi Store (not Digi Store Express).
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Yes Digi center
ohtheirony
post Jun 29 2020, 10:17 PM

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QUOTE(saitong09 @ Jun 29 2020, 10:12 PM)
Yes Digi center
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Imagine weekend queue at digi center when (or if) digi unlimited prepaid plan is released... sweat.gif
budi1413
post Jun 29 2020, 10:20 PM

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QUOTE(ohtheirony @ Jun 29 2020, 10:17 PM)
Imagine weekend queue at digi center when (or if) digi unlimited prepaid plan is released... sweat.gif
*
digi qms quiet gooding. maxis still using traditional q. laugh.gif
!@#$%^
post Jun 29 2020, 10:22 PM

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QUOTE(Candy12 @ Jun 29 2020, 10:01 PM)
If you've been to Bangladehi/Pakistani/Indonesian mini mart, money changer and remittance offices you will see DiGi posters heavily promoted there with IDD call plans.

Telenor's money remittance subsidiary Valyou(https://www.valyou.com.my/) helps thousands of economic migrants in Malaysia remit their money back to their countries such as Indonesia, Bangladesh, Pakistan, India, the Phillipines, Vietnam and Nepal.

https://www.digitalnewsasia.com/startups/va...nvenient-simple

Imigrants are big business for DiGi.
*
that's good for them
saitong09
post Jun 29 2020, 10:26 PM

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QUOTE(ohtheirony @ Jun 29 2020, 10:17 PM)
Imagine weekend queue at digi center when (or if) digi unlimited prepaid plan is released... sweat.gif
*
Too bad the unlimited prepaid plan is not auto renewable
ohtheirony
post Jun 29 2020, 10:28 PM

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QUOTE(budi1413 @ Jun 29 2020, 10:20 PM)
digi qms quiet gooding. maxis still using traditional q. laugh.gif
*
Oh ya, digi queue system is nice, send you notification when your number is close. Thinks of the people who went to digi felt jolly seeing the store is not crowded until they are handed their queue number laugh.gif
ohtheirony
post Jun 29 2020, 10:31 PM

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QUOTE(saitong09 @ Jun 29 2020, 10:26 PM)
Too bad the unlimited prepaid plan is not auto renewable
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Maybe for now when they are offered as BOS

Which is weird since it it is a monthly plan

Ps: Sorry for not multi quoting, send the reply before refreshing for new post
tympg
post Jun 29 2020, 10:38 PM

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QUOTE(ohtheirony @ Jun 29 2020, 10:31 PM)
Maybe for now when they are offered as BOS

Which is weird since it it is a monthly plan
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Because it's seen as a Cili Padi XL, rather than biGBonus and all Cili Padi's are non-auto-renewable.

Unnecessary classification but they've done that.
SUSCandy12
post Jun 29 2020, 11:11 PM

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QUOTE(nexona88 @ Jun 29 2020, 09:32 PM)
Okay..
If I remember correctly..
When u activate your Digi Live prepaid line..
One big list of SMS would invade our phone inbox.. which includes how to get the weekly 2.5gb Video & Music Freedom quota (*888*1#)...

There's no questions about Digi "hiding" information...

My memory serves me right 😁
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I didn't remember receiving any when I ported into DiGi Prepaid LiVE P2P few months back.

Why must manually opt-in if this is plan specific feature? Cannot auto assign? Very obvious DiGi trying its tricks to shortchange its customers la.

Why must manually subscribe and must use USSD only? Very obvious not being straight forward with their customers la.

Also this kind of dirty tactics once also bugged Celcom's system. How come now the culture of messy and confusing plans is also infecting DiGi today? The plans always changing with hidden T&Cs and features until customers cannot keep track and notice until they get caught in the mess of confusion.
!@#$%^
post Jun 29 2020, 11:17 PM

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QUOTE(Candy12 @ Jun 29 2020, 11:11 PM)
I didn't remember receiving any when I ported into DiGi Prepaid LiVE P2P few months back.

Why must manually opt-in if this is plan specific feature? Cannot auto assign? Very obvious DiGi trying its tricks to shortchange its customers la.

Why must manually subscribe and must use USSD only? Very obvious not being straight forward with their customers la.

Also this kind of dirty tactics once also bugged Celcom's system. How come now the culture of messy and confusing plans is also infecting DiGi today? The plans always changing with hidden T&Cs and features until customers cannot keep track and notice until they get caught in the mess of confusion.
*
u still using digi?
SUSCandy12
post Jun 29 2020, 11:20 PM

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QUOTE(!@#$%^ @ Jun 29 2020, 11:17 PM)
u still using digi?
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If I'm not you think I'd waste so much time complaining in this official rant thread of theirs known to be frequented by their staffs?

This post has been edited by Candy12: Jun 29 2020, 11:20 PM
!@#$%^
post Jun 29 2020, 11:22 PM

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QUOTE(Candy12 @ Jun 29 2020, 11:20 PM)
If I'm not you think I'd waste so much time complaining in this official rant thread of theirs known to be frequented by their staffs?
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why are u still using digi if u have so many issues with them? this is not official digi thread btw. u may have better luck here:

https://community.digi.com.my/
https://www.facebook.com/digi

i can almost guarantee that complaining here will not solve ur problems. u might as well complain via the proper channel.
nexona88
post Jun 29 2020, 11:55 PM

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QUOTE(ohtheirony @ Jun 29 2020, 09:57 PM)
Exactly. Think of it like your billing date, you prefer to have the billing at certain date. In this case, some prefer their data refreshed at certain day
*
Because Friday night till Sunday can fully use..
Others days little less.... So adjustment here & there..
PJng
post Jun 30 2020, 12:22 AM

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https://community.digi.com.my/t5/Prepaid/In...3mbs/td-p/77930

user posted image

https://community.digi.com.my/t5/Prepaid/Bo...rise/td-p/77908

ppl wrongly tap, because auto pop up


This post has been edited by PJng: Jun 30 2020, 12:26 AM
!@#$%^
post Jun 30 2020, 12:24 AM

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QUOTE(PJng @ Jun 30 2020, 12:22 AM)
yeah, a lot of digi BOS offers almost impossible to find the T&C. got to dig at facebook or their community page to get their CS to reply.
SUSCandy12
post Jun 30 2020, 12:46 AM

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QUOTE(PJng @ Jun 30 2020, 12:22 AM)
Just like all those rogue ad pop-ups that are linked to telco's billing accounts, this is very unbecoming and nasty about DiGi. At least they should redirect subscribers to a 2nd level confirmation page for the purchase.



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