Haha!

All the users who want DUP aren't getting offered.

All the users getting DUP in their BoS are not interested.

Either Digi completely made a mess of things or they're very smart in avoiding anyone to actually sign up for this DUP!

DiGi is really pissing their own loyal customers now.

I'm on the older Prepaid LiVE P2P Plan right now and really feel like an idiot staying with DiGi.

Why?

1) This plan is SUPPOSED to come with MONTHLY 10GB of Video and Music Freedom as long as you stay active with top ups but you need to opt-in MANUALLY. Under ADD-ONs in their app, there's no option to subscribe it.

You need to dig and read carefully on their FAQ site and the internet to find out the special HIDDEN USSD code which is *888*1#. This option is not available on their MyDiGi app and is only available via USSD.

If you forget to subscribe this manually, you'll not get to enjoy the benefits of this older Prepaid Live plan.
DiGi intentionally hides this so that if you FORGET to subscribe, you'll get less than what you're entitled.

2) The older Prepaid LiVE plan also has a drawback. All its MONTHLY Always Active auto-renewal plans do not have top-up BOOSTERS that allow you to top up additional quotas that follow your validity unlike the Prepaid NEXT plan. What a BLOW to their loyal customers!

Meaning the BiGBonus 28 got only 4GB monthly quota. If you used up all of it before end of your monthly cycle you can top up:

RM3 - 1.5GB
RM5- 3GB
RM8- 6GB

This additional booster quotas will follow your plan's monthly validity renewal date.Only the Prepaid NEXT plan has this offer.

DiGi Prepaid LiVE DOES NOT have this BOOSTERS.

3) I just topped up RM30 over the weekend. You know what freebies this stupid DiGi offered me which is an INSULT?

10mins of IDD minutes to NEPAL
30mins of IDD minutes to Indonesia

What an insult and prank you pull on your Malaysian customer. You think I'm an immigrant?

All this while you favorably pick subscribers to offer your DUP35?

WTF DiGi? You don't want to offer and give good offers to your subscribers, fine. But don't pull insults on your customers like this.

As a Prepaid LiVE P2P account user, I feel this older plan is the most SICKENING plan ever which enjoy less compared to the newer NEXT plan and the older legacy prepaid BEST, BEYOND, and SMART plans.

This post has been edited by Candy12: Jun 29 2020, 07:25 PM

Don't waste your time with DiGi, their 3Mbps Unlimited offer is no match for HUP35, CUP35 and GX38.

In terms of speed, consistency and stability no match for both HUP35 and CUP35 which are have better coverage and capacities.

For value bundle, GX38 from a smaller telco beats it with twice the speed with FREE hotspot quotas.

I'm on the BiGBonus 28 plan for a few months already but not getting offered the DUP 35? Why?

My life would be made more simple and less hassle if I would port-out to competing telcos with UNLIMITED plans without discriminating its subscribers. New or old all get the same offer plans, older loyal members get cash back and freebies offer vouchers instead for restaurants, food, services and shopping.

16 numbers and none have DUP35. I don’t need it though so it’s OK.

now still can online MNP to digi?

True too they idd for local Malaysian i dont know why 🙃

that's why, it's not worth to be loyal. just choose whichever telco that offer the best plan for your usage. nowadays it's convenient with mnp.

Next has IDD Friends & Family, dunno what countries most likely Indonesia and whatnot.

Well if really want..
Can pick Hotlink or Celcom one 😋
Or the best in the market.. U Mobile 🤣😂😅

MNP prepaid need to walk in to a Digi Store (not Digi Store Express).

They should give free internet not idd 😑

Yeah, don't waste time waiting to get the DUP35 offer when a simple port out does the job immediately.
DiGi values Nepalese, Banglas and Rohingyas more than us.

Stupid strategy when our government is doing their best to chase them out of our country and prevent them from landing on our shores.

Somebody needs to port out from Digi IMMEDIATELY and spare us from all this super annoying whingeing.

haha ikr. keep complaining left and right, up and down. but still staying with digi.

Okay..
If I remember correctly..
When u activate your Digi Live prepaid line..
One big list of SMS would invade our phone inbox.. which includes how to get the weekly 2.5gb Video & Music Freedom quota (*888*1#)...

There's no questions about Digi "hiding" information...

My memory serves me right 😁

even if that is true, nothing wrong with that. we shouldn't look down on others. putting yourself in their shoes, u would also like to be treated fairly if you are working in another country.

Agreed partly only....
Digi value those foreigners or not.. I don't give damn...
It's their strategy... Just like how U Mobile focus on Plans & offering than network quality....

The choice is yours...
Just don't get conned by those "marketing staff" of each Telco is good enough...

yup. we make our own choice. nobody putting a gun on our head to stay with the telco.

Just beware of "marketing staff" sweet talks...
Con u onto believing something is not...

That's why lowyat forum is very important place to share information & discuss about all Telco offering & network quality 👍

The feature (manual activation) benefits those who wants to dedicate which day they plan on using

Want fresh data on weekend? Activate on Saturday

Want fresh data on weekdays? Monday it is

Some people cries racism here and there, but have no problem being racist to others

They want equality, but want them to be more equal than others