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 Digi Fans Club & Enquiries V17, Let's Inspire

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SUSCandy12
post Jun 23 2020, 10:06 PM

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QUOTE(soonwai @ Jun 23 2020, 10:03 PM)
Maybe new policy? Let me go test water. Planning to go DiGi Centre this week. Got one Yoodo and 5 Tunetalks I need to port to DiGi.
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Now you go probably they retract on that already and allow you to do so. Maybe try asking them if I wanted to port-in 3 months ago could I directly port in to DiGi Prepaid instead of being forced to minimum subscribe to Postpaid 58 for at least 1 month?
!@#$%^
post Jun 23 2020, 10:08 PM

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QUOTE(Candy12 @ Jun 23 2020, 10:01 PM)
I'm speaking the TRUTH.

Look at their Prepaid section and compare it with their Postpaid page.

There is no option to "Switch to DiGi" for the Prepaid Page
https://www.digi.com.my/shop/prepaid-plans

But on the Postpaid section there such button is but the lowest tier plan is Postpaid 58. There is no Postpaid 38 plan listed there.
https://www.digi.com.my/shop/postpaid-plans
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also to add on, digi is not the only one who removed porting to prepaid via online (probably not worth the delivery fees). umobile, celcom, hotlink to name a few.

QUOTE(Candy12 @ Jun 23 2020, 10:06 PM)
Now you go probably they retract on that already and allow you to do so.
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sweat.gif
SUSCandy12
post Jun 23 2020, 10:17 PM

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QUOTE(!@#$%^ @ Jun 23 2020, 10:04 PM)
not allowing porting in to prepaid via online is not the same as not allowing porting in to prepaid at all. that being said, i'm not sure if this is some new rules - but ur case if a few months back. also since u kept crying foul, we suggested that u take action against these rogue staffs/centre but u chose not to. then what outcome do u expect from this thread? this thread doesn't have any official digi staffs.
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No, do you see the grey areas there? I could have record the liar DiGi staff with a voice recorder in all future dealings with them.

What he told me:

-The minimum Postpaid plan I can port to prepaid with min usage of 1 month later has to be Postpaid 58 plan.
-You cannot port directly to prepaid via online whether you from other telcos or from any DiGi Postpaid plan.The only way is to return back to any direct DiGi Centre.

Why are you trying to cover up for them?

Now do you really think I'm that stupid to make a scene in public and dig him out and force him to spill out his words again? biggrin.gif over a cheap Prepaid account?

The thing is this, DiGi has lost my trust totally and I don't think I would want to recommend their service to my friends and family ever again after this.

Is my right and freedom to harp on this right to the public?
SUSCandy12
post Jun 23 2020, 10:24 PM

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QUOTE(!@#$%^ @ Jun 23 2020, 10:08 PM)
also to add on, digi is not the only one who removed porting to prepaid via online (probably not worth the delivery fees). umobile, celcom, hotlink to name a few.
sweat.gif
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But some of them allow you to buy a random SIM pack outside and register it then request to port out to them via online. That is way more convenient.

There's just too much hanky going on with DiGi's requirement to only allow porting to prepaid via direct official DiGi Centre visitation with the owner of the line being present.

Even their lowest Postpaid plan listed on their website is the JOM START Postpaid 58 plan. Their individual Postpaid 38/28 Postpaid plans are not even listed on their site so their staffs can always deny the existence of such plans to push for higher priced Postpaid plans to their customers.

Very dishonest policy to start with. They think they can always get away with that?
!@#$%^
post Jun 23 2020, 10:27 PM

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QUOTE(Candy12 @ Jun 23 2020, 10:17 PM)
No, do you see the grey areas there? I could have record the liar DiGi staff with a voice recorder in all future dealings with them.

What he told me:

-The minimum Postpaid plan I can port to prepaid with min usage of 1 month later has to be Postpaid 58 plan.
-You cannot port directly to prepaid via online whether you from other telcos or from any DiGi Postpaid plan.The only way is to return back to any direct DiGi Centre.

Why are you trying to cover up for them?

Now do you really think I'm that stupid to make a scene in public and dig him out and force him to spill out his words again? biggrin.gif over a cheap Prepaid account?

The thing is this, DiGi has lost my trust totally and I don't think I would want to recommend their service to my friends and family ever again after this.

Is my right and freedom to harp on this right to the public?
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as i said and personally think u have been indeed been cheated on the 1st statement. the 2nd statement is true. if u r not happy, then take action against the rogue staff/centre. the time u used to type ur lengthy whiny posts here, u would have already sent the complain to MCMC. u achieve nothing by harping on the issue here.

yes, it is my right and freedom to speak my thoughts.
soonwai
post Jun 23 2020, 10:27 PM


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QUOTE(nexona88 @ Jun 23 2020, 10:04 PM)
Wah 6 numbers..

There's saying..
Don't put all eggs in one basket @ Digi.
Have backup in different telco if there's problems with 1 telco...
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You know me lah. Only that basket got Shopee and Lazada vouchers. :-)

I do keep one Hotlink as backup mainly because Grab no more DiGi rewards but still got Hotlink and Hotlink seldom sells out.
!@#$%^
post Jun 23 2020, 10:28 PM

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QUOTE(Candy12 @ Jun 23 2020, 10:24 PM)
There's just too much hanky going on with DiGi's requirement to only allow porting to prepaid via direct official DiGi Centre visitation with the owner of the line being present.
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applies to most major telco.

QUOTE(Candy12 @ Jun 23 2020, 10:24 PM)
They think they can always get away with that?
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not if the person involved take the first step to bring them to justice.
SUSCandy12
post Jun 23 2020, 10:33 PM

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QUOTE(!@#$%^ @ Jun 23 2020, 10:28 PM)
not if the person involved take the first step to bring them to justice.
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Over a few bucks plan? and if I insist on warning the public to watch out for such scam in future?
!@#$%^
post Jun 23 2020, 10:35 PM

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QUOTE(Candy12 @ Jun 23 2020, 10:33 PM)
Over a few bucks plan?
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if you want to, why not? i myself have complained to MCMC over unfulfilled digi vouchers and refunded accordingly.

QUOTE(Candy12 @ Jun 23 2020, 10:33 PM)
and if I insist on warning the public to watch out for such scam in future?
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i think u have made ur point over the past few pages.

SUSCandy12
post Jun 23 2020, 10:43 PM

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QUOTE(!@#$%^ @ Jun 23 2020, 10:35 PM)
if you want to, why not? i myself have complained to MCMC over unfulfilled digi vouchers and refunded accordingly.
i think u have made ur point over the past few pages.
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Thanks for the advice but I appreciate that you understand my take on this. Most of us know how effective MCMC complaints are unless you're somebody. biggrin.gif

The better way is to expose the real nature of the culprit in public so that they'll never attempt to pull the same trick on people ever again? Really over a few bucks really isn't worth the effort.
!@#$%^
post Jun 23 2020, 10:45 PM

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QUOTE(Candy12 @ Jun 23 2020, 10:43 PM)
Most of us know how effective MCMC complaints are unless you're somebody.  biggrin.gif
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i'm nobody, but managed to get them to refund me a RM2.99 voucher, not once but a few times. i tend to take action if it's within my capabilities biggrin.gif
PJng
post Jun 23 2020, 11:05 PM

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Just know itemize bill is back, as i remember cannot found on digi website
SUSjudehow
post Jun 23 2020, 11:17 PM

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I will put digi prepaid at a test for Rm8.00 for 1 day unlimited data , hope this slove my issue , if everything alright maybe i subscribe to postpaid infinitely 😊
saitong09
post Jun 23 2020, 11:47 PM

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QUOTE(nexona88 @ Jun 23 2020, 05:06 PM)
wah lucky u...

I'm waiting it..
for one of my number  tongue.gif
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More detail of the 19GB, is 4GB + 15GB (1pm-7pm daily 500MB)
nexona88
post Jun 23 2020, 11:51 PM

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QUOTE(saitong09 @ Jun 23 2020, 11:47 PM)
More detail of the 19GB, is 4GB + 15GB (1pm-7pm daily 500MB)
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Ooh.. main is 4GB only..

Was thinking it's 19GB for main..
And as usual 1GB for 1-7pm 😅

Then cannot lorh..
Less quota.. not suitable..
destiny017
post Jun 23 2020, 11:55 PM

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So no DUP for Digi liao?
tympg
post Jun 23 2020, 11:57 PM

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QUOTE(destiny017 @ Jun 23 2020, 11:55 PM)
So no DUP for Digi liao?
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Only for selected users.
PJng
post Jun 23 2020, 11:58 PM

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QUOTE(destiny017 @ Jun 23 2020, 11:55 PM)
So no DUP for Digi liao?
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I know someone uploaded
This is mine

user posted image
tympg
post Jun 24 2020, 12:01 AM

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QUOTE(PJng @ Jun 23 2020, 11:05 PM)
Just know itemize bill is back, as i remember cannot found on digi website
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Good to know.
Chrono-Trigger
post Jun 24 2020, 12:29 AM

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QUOTE(PJng @ Jun 23 2020, 11:58 PM)
I know someone uploaded
This is mine

user posted image
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Big question - can tether ?

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