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 Digi Fans Club & Enquiries V17, Let's Inspire

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4lt4ir
post Jul 8 2019, 09:40 AM

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QUOTE(joshhd @ Jul 8 2019, 02:06 AM)
In my very simple explanation:
For Yoodo, it is suitable if you prefer to customise the plan according to own usage, and pay the amount of the customised usage.

Both XOX (especially XOX Black) and Unifi Mobile do have something in common, which is well known for having data, minutes and SMS that can never go expire. The biggest difference will be how they're being charged.

Unifi Mobile, let's say you pay RM15 for 2GB (4G only) + 2GB (4G+3G) plan, you got the freedom to use as long as you want, and it won't expire. No monthly commitment. If not enough, you can subscribe more add-ons and stack it up (except unlimited data plans). Their unlimited data plans cannot tether hotspot.
As long you make any calls, send SMS or surf Internet within 90 days window, your line will remain active. Or else, your account will be terminated on the 91th day. In simple words, just don't leave your number unused for more than 90 days, as if you keep the SIM card into your drawer and forget about it just because you got the freedom of not paying anything.

XOX, let's say XOX Black for instance, you pay the lowest RM10/month plan, and you get 1GB and 20 mins to all network every month automatically. If not enough, you can subscribe to Season Pass and stack/pile your data, minutes and SMS that will never expire, as long you pay your monthly bills. You don't use it at all also never mind. XOX can use hotspot.

Choosing which plan suits you is one thing. Don't forget about network coverage too. Unifi Mobile's coverage, 4G network is mainly run by TM themselves, and TM's 4G coverage are basically quite rubbish as the network is many blind spot coverage and slower speeds, even they are improving fast in expanding coverage, so you could say that it can be worst or same as U Mobile's network now. (Please note that this is my personal opinion, and may not be applicable and apply to everyone). But you could also say that Unifi Mobile is better than U Mobile in a particular area in terms of speeds, so it really depends on location also. Just because a telco's overall network is bad, does not mean the telco won't perform well in a particular area. Since they are considered as new comer in mobile telco network, you can't compare much la, unlike the big 3 telco.
The 3G network will be on domestic roaming by Celcom. Although TM did previously announce that they'll have domestic roaming with Celcom 4G network as well, but not sure how is it being implemented now.
So in conclusion, do have an expectation that Unifi Mobile's coverage may not as wide and as good as you would expect. You might experience slow speeds and it often stays in 3G network.

As for XOX, it is an MVNO and they use Celcom network. So in terms of coverage, it is the same as you're using a Celcom network.

For Digi, they are more towards balanced, but not too hardcore low usage ones. Their focus is more on users that has average to high data usage ones. Not those very low usage, passive users that don't use much. Price varies from low to high monthly fees ones.

For U Mobile, they are more towards quantity than quality. They focus on users that want to pay less, but get unlimited stuff without bother much on network performance. But their plan offerings do have speed caps to certain services that even their T&C may not stated it. Best example will be Video-Onz, where all video streaming usage will throttle to 1.5Mbps, which is enough for 480p streaming. If you are a user that don't mind "meh" or slow speeds but willing to pay affordable price (as low as RM30/month) to get unlimited this data and that data, then you can consider U Mobile.

For Maxis and Celcom, they are more on quality than quantity, as they focus are on network performance and coverage, hence target on users that willing to pay higher monthly fees to get more usage allocations. You pay for what you get lo...

For Yes 4G, their LTE speeds are pretty much average. As for coverage, city areas is fine, but when you go rural areas or underground places, you might only get "Yes 4G" or "Emergency calls only". There's no 2G or 3G because Yes 4G mobile service only operates in LTE. You must make sure your phone can support Yes 4G's LTE network, which runs on LTE Band 38 and 40 (2600MHz and 2300MHz TDD LTE), newer phone models shouldn't be a problem, as well as unofficially Band 20 (800MHz). And also VoLTE too, or else you can't make and receive phone calls. Yes 4G's VoLTE are not supported on all iPhone models, only Android can, at least for now. Meaning if you insist using Yes 4G on an iPhone, you can only use mobile data but can't make/receive phone calls.
*
Very informative post bro, thank you. But allow me to correct you. Unifi mobile Bebas prepaid has unlimited daily and weekly plans that has unlimited data and can tether. But speed capped. I think previously it was the postpaid plan that cannot tether by default and have to purchase tether pass or something like that.
soonwai
post Jul 8 2019, 10:31 AM


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QUOTE(lkoky @ Jul 8 2019, 09:12 AM)
Guys,

I went to Digi centre to request for a new nano sim replacement cuz my existing one is micro sim on Fri.

But till today, the new sim still no service. all call still land on the old sim.

Usually how long it takes for digi to change the line to new sim?
*
Last time I changed mine, it took 30mins or less. Maybe even faster but I only put in the new SIM card half an hour later. Did mine during office hours.
lkoky
post Jul 8 2019, 10:37 AM

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QUOTE(4lt4ir @ Jul 8 2019, 09:38 AM)
Usually very fast I think. Try contacting them or going back to Digi centre.
*
QUOTE(soonwai @ Jul 8 2019, 10:31 AM)
Last time I changed mine, it took 30mins or less. Maybe even faster but I only put in the new SIM card half an hour later. Did mine during office hours.
*
thanks.

Contacted Digi on live chat, they said no record of sim replacement request on system.
Lousy Digi service by Nu Sentral branch ...
4lt4ir
post Jul 8 2019, 10:40 AM

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QUOTE(lkoky @ Jul 8 2019, 10:37 AM)
thanks.

Contacted Digi on live chat, they said no record of sim replacement request on system.
Lousy Digi service by Nu Sentral branch ...
*
That's terrible service. Better go to a proper DIgi centre, one of the big ones.
joshhd
post Jul 8 2019, 10:59 AM

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QUOTE(4lt4ir @ Jul 8 2019, 09:40 AM)
Very informative post bro, thank you. But allow me to correct you. Unifi mobile Bebas prepaid has unlimited daily and weekly plans that has unlimited data and can tether. But speed capped. I think previously it was the postpaid plan that cannot tether by default and have to purchase tether pass or something like that.
*

Oh yeah, they've changed it. Hehe, almost forgot...
Prepaid one has speed cap, while postpaid has another quota allocation for hotspot.
JuneResources
post Jul 8 2019, 11:06 AM

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It's seems like the Digi online portal (not my digi apps) already change.
Did you all can access digi online portal to check the usage?

I realize the new online portal does not show the payment history there.
Somebody can advice the way how to check previous I make payment via new online portal there?
beebee1314
post Jul 8 2019, 12:30 PM

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QUOTE(joshhd @ Jul 8 2019, 02:06 AM)
In my very simple explanation:
For Yoodo, it is suitable if you prefer to customise the plan according to own usage, and pay the amount of the customised usage.

Both XOX (especially XOX Black) and Unifi Mobile do have something in common, which is well known for having data, minutes and SMS that can never go expire. The biggest difference will be how they're being charged.

Unifi Mobile, let's say you pay RM15 for 2GB (4G only) + 2GB (4G+3G) plan, you got the freedom to use as long as you want, and it won't expire. No monthly commitment. If not enough, you can subscribe more add-ons and stack it up (except unlimited data plans). Their unlimited data plans cannot tether hotspot.
As long you make any calls, send SMS or surf Internet within 90 days window, your line will remain active. Or else, your account will be terminated on the 91th day. In simple words, just don't leave your number unused for more than 90 days, as if you keep the SIM card into your drawer and forget about it just because you got the freedom of not paying anything.

XOX, let's say XOX Black for instance, you pay the lowest RM10/month plan, and you get 1GB and 20 mins to all network every month automatically. If not enough, you can subscribe to Season Pass and stack/pile your data, minutes and SMS that will never expire, as long you pay your monthly bills. You don't use it at all also never mind. XOX can use hotspot.

Choosing which plan suits you is one thing. Don't forget about network coverage too. Unifi Mobile's coverage, 4G network is mainly run by TM themselves, and TM's 4G coverage are basically quite rubbish as the network is many blind spot coverage and slower speeds, even they are improving fast in expanding coverage, so you could say that it can be worst or same as U Mobile's network now. (Please note that this is my personal opinion, and may not be applicable and apply to everyone). But you could also say that Unifi Mobile is better than U Mobile in a particular area in terms of speeds, so it really depends on location also. Just because a telco's overall network is bad, does not mean the telco won't perform well in a particular area. Since they are considered as new comer in mobile telco network, you can't compare much la, unlike the big 3 telco.
The 3G network will be on domestic roaming by Celcom. Although TM did previously announce that they'll have domestic roaming with Celcom 4G network as well, but not sure how is it being implemented now.
So in conclusion, do have an expectation that Unifi Mobile's coverage may not as wide and as good as you would expect. You might experience slow speeds and it often stays in 3G network.

As for XOX, it is an MVNO and they use Celcom network. So in terms of coverage, it is the same as you're using a Celcom network.

For Digi, they are more towards balanced, but not too hardcore low usage ones. Their focus is more on users that has average to high data usage ones. Not those very low usage, passive users that don't use much. Price varies from low to high monthly fees ones.

For U Mobile, they are more towards quantity than quality. They focus on users that want to pay less, but get unlimited stuff without bother much on network performance. But their plan offerings do have speed caps to certain services that even their T&C may not stated it. Best example will be Video-Onz, where all video streaming usage will throttle to 1.5Mbps, which is enough for 480p streaming. If you are a user that don't mind "meh" or slow speeds but willing to pay affordable price (as low as RM30/month) to get unlimited this data and that data, then you can consider U Mobile.

For Maxis and Celcom, they are more on quality than quantity, as they focus are on network performance and coverage, hence target on users that willing to pay higher monthly fees to get more usage allocations. You pay for what you get lo...

For Yes 4G, their LTE speeds are pretty much average. As for coverage, city areas is fine, but when you go rural areas or underground places, you might only get "Yes 4G" or "Emergency calls only". There's no 2G or 3G because Yes 4G mobile service only operates in LTE. You must make sure your phone can support Yes 4G's LTE network, which runs on LTE Band 38 and 40 (2600MHz and 2300MHz TDD LTE), newer phone models shouldn't be a problem, as well as unofficially Band 20 (800MHz). And also VoLTE too, or else you can't make and receive phone calls. Yes 4G's VoLTE are not supported on all iPhone models, only Android can, at least for now. Meaning if you insist using Yes 4G on an iPhone, you can only use mobile data but can't make/receive phone calls.
*
Very very informative. Thanks. I'm using TT. Though there are occasional Internet disruption, guess it has stabilise lately. I ported in from yoodo coz company give celcom unlimited calls.

So port to TT get free 3GB + 1GB for rm10
shredder
post Jul 8 2019, 12:30 PM

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The new digi 38 dont have bigGB daily bonus data? Or is it same with old digi 38?
saitong09
post Jul 8 2019, 12:38 PM

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QUOTE(soonwai @ Jul 8 2019, 10:31 AM)
Last time I changed mine, it took 30mins or less. Maybe even faster but I only put in the new SIM card half an hour later. Did mine during office hours.
*
Last time I asked the phone shop cut micro to nano SIM foc. Save the Rm10 replacement and waiting time to switch to new sim
xeon1989
post Jul 8 2019, 01:22 PM

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QUOTE(saitong09 @ Jul 8 2019, 12:38 PM)
Last time I asked the phone shop cut micro to nano SIM foc. Save the Rm10 replacement and waiting time to switch to new sim
*
Tried that, they broke my sim. cry.gif
saitong09
post Jul 8 2019, 01:36 PM

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QUOTE(xeon1989 @ Jul 8 2019, 01:22 PM)
Tried that, they broke my sim.  cry.gif
*
Like that no choice have to request new SIM
abcn1n
post Jul 8 2019, 01:37 PM

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QUOTE(joshhd @ Jul 8 2019, 02:06 AM)
In my very simple explanation:
For Yoodo, it is suitable if you prefer to customise the plan according to own usage, and pay the amount of the customised usage.

Both XOX (especially XOX Black) and Unifi Mobile do have something in common, which is well known for having data, minutes and SMS that can never go expire. The biggest difference will be how they're being charged.

Unifi Mobile, let's say you pay RM15 for 2GB (4G only) + 2GB (4G+3G) plan, you got the freedom to use as long as you want, and it won't expire. No monthly commitment. If not enough, you can subscribe more add-ons and stack it up (except unlimited data plans). Their unlimited data plans cannot tether hotspot.
As long you make any calls, send SMS or surf Internet within 90 days window, your line will remain active. Or else, your account will be terminated on the 91th day. In simple words, just don't leave your number unused for more than 90 days, as if you keep the SIM card into your drawer and forget about it just because you got the freedom of not paying anything.

XOX, let's say XOX Black for instance, you pay the lowest RM10/month plan, and you get 1GB and 20 mins to all network every month automatically. If not enough, you can subscribe to Season Pass and stack/pile your data, minutes and SMS that will never expire, as long you pay your monthly bills. You don't use it at all also never mind. XOX can use hotspot.

Choosing which plan suits you is one thing. Don't forget about network coverage too. Unifi Mobile's coverage, 4G network is mainly run by TM themselves, and TM's 4G coverage are basically quite rubbish as the network is many blind spot coverage and slower speeds, even they are improving fast in expanding coverage, so you could say that it can be worst or same as U Mobile's network now. (Please note that this is my personal opinion, and may not be applicable and apply to everyone). But you could also say that Unifi Mobile is better than U Mobile in a particular area in terms of speeds, so it really depends on location also. Just because a telco's overall network is bad, does not mean the telco won't perform well in a particular area. Since they are considered as new comer in mobile telco network, you can't compare much la, unlike the big 3 telco.
The 3G network will be on domestic roaming by Celcom. Although TM did previously announce that they'll have domestic roaming with Celcom 4G network as well, but not sure how is it being implemented now.
So in conclusion, do have an expectation that Unifi Mobile's coverage may not as wide and as good as you would expect. You might experience slow speeds and it often stays in 3G network.

As for XOX, it is an MVNO and they use Celcom network. So in terms of coverage, it is the same as you're using a Celcom network.

For Digi, they are more towards balanced, but not too hardcore low usage ones. Their focus is more on users that has average to high data usage ones. Not those very low usage, passive users that don't use much. Price varies from low to high monthly fees ones.

For U Mobile, they are more towards quantity than quality. They focus on users that want to pay less, but get unlimited stuff without bother much on network performance. But their plan offerings do have speed caps to certain services that even their T&C may not stated it. Best example will be Video-Onz, where all video streaming usage will throttle to 1.5Mbps, which is enough for 480p streaming. If you are a user that don't mind "meh" or slow speeds but willing to pay affordable price (as low as RM30/month) to get unlimited this data and that data, then you can consider U Mobile.

For Maxis and Celcom, they are more on quality than quantity, as they focus are on network performance and coverage, hence target on users that willing to pay higher monthly fees to get more usage allocations. You pay for what you get lo...

For Yes 4G, their LTE speeds are pretty much average. As for coverage, city areas is fine, but when you go rural areas or underground places, you might only get "Yes 4G" or "Emergency calls only". There's no 2G or 3G because Yes 4G mobile service only operates in LTE. You must make sure your phone can support Yes 4G's LTE network, which runs on LTE Band 38 and 40 (2600MHz and 2300MHz TDD LTE), newer phone models shouldn't be a problem, as well as unofficially Band 20 (800MHz). And also VoLTE too, or else you can't make and receive phone calls. Yes 4G's VoLTE are not supported on all iPhone models, only Android can, at least for now. Meaning if you insist using Yes 4G on an iPhone, you can only use mobile data but can't make/receive phone calls.
*
Thanks joshhd. So I know about XOX black now (previously reading all the season pass thingy for XOX really had me kepala pening)


QUOTE(4lt4ir @ Jul 8 2019, 09:36 AM)
It's alright. This is still good. Thanks! Oh and FYI, Unifi Bebas Prepaid's unlimited data can tether but speed's capped at around 7Mbps.
*
4lt4ir--Welcome and thanks for the Unifi info. Good to hear that can tether.

x3cream
post Jul 8 2019, 01:44 PM

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Hi guys, so i just changed my plan again through online from Prepaid Live RM28 BiGB to New Digi 38 Postpaid cause I saw if stay more than 6 months, they give 6GB all day + 3GB weekend. Digi come out with new plans too fast. I switched from postpaid to prepaid not long ago now back to postpaid sweat.gif
PJng
post Jul 8 2019, 01:50 PM

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Change sim card need to wait?
Last time, more that 2 years ago i change to nano
Both digi and u mobile, less than 5 minutes old sim card already show No services.

abcn1n
post Jul 8 2019, 02:06 PM

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QUOTE(JuneResources @ Jul 8 2019, 11:06 AM)
It's seems like the Digi online portal (not my digi apps) already change.
Did you all can access digi online portal to check the usage?

I realize the new online portal does not show the payment history there.
Somebody can advice the way how to check previous I make payment via new online portal there?
*
JuneResources Digi online portal no longer show itemized usage. For online topup, you can see it at digi apps. Can't really see it on the online portal (mine only showed 1 reload on online portal while my digi apps showed many more reloads)

This post has been edited by abcn1n: Jul 8 2019, 02:06 PM
5025
post Jul 8 2019, 03:59 PM

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mydigi got problem for clicking item located at myrewards ?
saitong09
post Jul 8 2019, 04:20 PM

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QUOTE(5025 @ Jul 8 2019, 03:59 PM)
mydigi got problem for clicking item located at myrewards ?
*
What's the problem? Just checked mine no issue
JuneResources
post Jul 8 2019, 04:33 PM

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QUOTE(abcn1n @ Jul 8 2019, 02:06 PM)
JuneResources Digi online portal no longer show itemized usage. For online topup, you can see it at digi apps. Can't really see it on the online portal (mine only showed 1 reload on online portal while my digi apps showed many more reloads)
*
That's the problem everything hidden and sometimes will feel weird suddenly deductions very fast.

abcn1n
post Jul 8 2019, 05:18 PM

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QUOTE(JuneResources @ Jul 8 2019, 04:33 PM)
That's the problem everything hidden and sometimes will feel weird suddenly deductions very fast.
*
They don't want people to know how their's usage like. The more people know, they may realize they are being charged wrongly or realize that Digi is expensive. Sigh!
5025
post Jul 8 2019, 05:22 PM

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QUOTE(saitong09 @ Jul 8 2019, 04:20 PM)
What's the problem? Just checked mine no issue
*
ok now, just now show internal error 500 bla bla bla. .. mayb connection issue.

This post has been edited by 5025: Jul 8 2019, 05:23 PM

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