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Chat Anybody here use J&T express ?

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Adrian_Alastair
post Oct 8 2019, 03:14 PM

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QUOTE(soonwai @ Oct 8 2019, 02:59 PM)
"Wrong Destination Code" Is your postcode in the order correct? If it is then they they've sent to the wrong hub.

I have the same experience. If I use 43200 as my postcode, it gets sent to the local hub which is really close to my house. If I use 43000, it gets sent to Kajang which is much further. However in my case, they both get delivered.
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Thank you for the reply.

I'll have to check with the seller. But my delivery address set as default in Shopee is correct though. Is there anything to be done from my end or should I just wait? It's only the second day since I made my order from Shopee.
soonwai
post Oct 8 2019, 05:33 PM


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QUOTE(Adrian_Alastair @ Oct 8 2019, 03:14 PM)
Thank you for the reply.

I'll have to check with the seller. But my delivery address set as default in Shopee is correct though. Is there anything to be done from my end or should I just wait? It's only the second day since I made my order from Shopee.
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If the address is correct in Shopee, it's probably JnT's error. Tonight you should see package moving from Klang012, perhaps back to KUL Gateway or direct to the correct PJ hub, hopefully in one night.

Just wait. It's out of Shopee's or the seller's hands.

You can check here if you're using the correct post code for JnT. https://www.jtexpress.my/droppoint

In Shopee I actually have 2 shipping addresses to my one house where only the postcode differs because JnT likes 43200 and Poslaju prefers 43000. 43200 is more correct but will cause a package to be sent to the wrong Poslaju hub which is then routed to the correct one with a 1 day delay.

This post has been edited by soonwai: Oct 8 2019, 05:34 PM
hungheykwun
post Oct 8 2019, 05:34 PM

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they ate my bloody kluang mooncake!
soonwai
post Oct 8 2019, 05:35 PM


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QUOTE(hungheykwun @ Oct 8 2019, 05:34 PM)
they ate my bloody kluang mooncake!
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LOL, lost?
hungheykwun
post Oct 8 2019, 05:36 PM

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QUOTE(soonwai @ Oct 8 2019, 05:35 PM)
LOL, lost?
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yes!
pretty23
post Oct 8 2019, 05:37 PM

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J&T most terrible among all.
Gyazo
post Oct 8 2019, 05:37 PM

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Yep, they just send my item from shopee today

They dint even know my home address
Keep calling me and i just ignore it

Do these courier dint even know how to use google maps or waze?
soonwai
post Oct 8 2019, 05:40 PM


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If anyone here lives in 43200 postcode, it's safe to use J&T. Their service for this area is pretty good. Beat Poslaju to my gate today by 5 mins.
guyfriendx
post Oct 24 2019, 07:23 AM

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I think consumer can report to skmm regarding the quality of service we get from courier provider

https://www.mcmc.gov.my/sectors/postal-cour...lity-of-service
soonwai
post Oct 26 2019, 01:54 AM


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Placed 2 orders with Shopee late Thursday. Chose J&T this time for 2 reasons.
1. Order made Thursday so hoping for weekend delivery or self collect.
2. Scared Poslaju delivery system affected by whatever problem they're having.

So far looking good.

Sat 2pm: Delivered.
user posted image

But not without a glitch. JnT lorry sent it to the wrong house. sweat.gif
He called before he came. 2 hours later, no show. I called him and he told me already delivered. I panic. Then he go back to collect and send to me. All's well that ends well.


Sat 4:30pm: Delivered.
user posted image

The other much smaller package looks like it won't be delivered today. Will collect from them later.
J&T surprised me by delivering the package at 4:30pm. I was almost about to go to their local hub to collect.

This post has been edited by soonwai: Oct 26 2019, 04:49 PM
eehs
post Oct 26 2019, 10:52 PM

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Do they do delivery on Sunday?
The status of my parcel at 4 something pm was:
City : PETALING
Overnight Parcel
Vehicle schedule delayed / late to reach GW
soonwai
post Oct 27 2019, 05:20 AM


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QUOTE(eehs @ Oct 26 2019, 10:52 PM)
Do they do delivery on Sunday?
The status of my parcel at 4 something pm was:
City : PETALING
Overnight Parcel
Vehicle schedule delayed / late to reach GW
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Sometimes they do.
haturaya
post Oct 27 2019, 06:54 AM

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Worst of the worst. 'Nuf said.
soonwai
post Oct 27 2019, 06:58 AM


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QUOTE(haturaya @ Oct 27 2019, 06:54 AM)
Worst of the worst. 'Nuf said.
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Why? Which area?
SliparJepun
post Oct 27 2019, 07:15 AM

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J&T hantar walaupun malam hari cuti Jumaat (Kelantan).
lagi bagus dari PosLaju.

poslaju hub paling haram jadah suka pegang barang hampir sehari suntuk.

soonwai
post Oct 27 2019, 07:46 AM


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QUOTE(SliparJepun @ Oct 27 2019, 07:15 AM)
J&T hantar walaupun malam hari cuti Jumaat (Kelantan).
lagi bagus dari PosLaju.

poslaju hub paling haram jadah suka pegang barang hampir sehari suntuk.
*
Ya, memang, JnT hantar 365 hari tak kira hari atan hujung miggu, cuti ke tidak.

Walaubagaimanapun, Poslaju masih favourite saya. Kerana masa mereka hantar amat konsisten iaitu antara 11-2pm. Tak payah I tunngu seluruh hari.

Hanya bila ada sebab tertentu, misalnya dah hampir hunung minggu, saya akan memilih JnT.
Rynexz
post Oct 27 2019, 08:02 AM

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QUOTE(haturaya @ Oct 27 2019, 06:54 AM)
Worst of the worst. 'Nuf said.
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Did try once.. Worst.
soonwai
post Oct 27 2019, 08:04 AM


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QUOTE(Rynexz @ Oct 27 2019, 08:02 AM)
Did try once.. Worst.
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Why? Which area?
popice2u
post Oct 27 2019, 08:06 AM

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prai to bayan lepas take 3 days with countless phone call
Rynexz
post Oct 27 2019, 08:51 AM

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QUOTE(soonwai @ Oct 27 2019, 08:04 AM)
Why? Which area?
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Here kk. Lama gila dr pos laju.

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