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Chat Anybody here use J&T express ?

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andrewhtf
post Jul 4 2019, 05:46 PM

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i used once. poslaju no open so the buyer say use J&T

so i sent using J&T 3 hari sampai sabah
pretty23
post Jul 4 2019, 06:04 PM

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Rubbish service.
lee82gx
post Jul 4 2019, 09:03 PM

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My only experience as buyer was waited 5 days for attempted delivery everyday.
failed.hashcheck
post Jul 4 2019, 09:07 PM

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Idk about their service, but I totally remember their driver drive like a fucking satan

This post has been edited by failed.hashcheck: Jul 4 2019, 09:07 PM
soonwai
post Jul 4 2019, 11:53 PM


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So far for Sg Long, it's been really good. As fast as Poslaju and delivers on weekends. If the parcel arrives at the local J&T late and missed the delivery van, I can go pick it up. It's just 1km from my house.
tisuepaper
post Jul 5 2019, 08:05 AM

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QUOTE(lol0919 @ May 12 2019, 07:45 PM)
worst courier service ever...
holding my parcel for few days without sending it out even it is sent from jb to jb.
keep calling their hotline since yesterday, say will notify branch to ship out by end of the day but no shipping out yesterday, cs said will help me arrange for delivery next morning(today before 12) but till evening still no come, then say will help inform branch again to send out by today but website tracking no sign of sending out.
Keep suggest me to self pick up. wonder this is a self pick up service or a courier. and their Tampoi branch's contact number cannot get through at all, keep busy line, can't confirm with the parcel status, the cs said they can only notify branch using their system.
At last said the branch not able to ship out items during this weekend and will resume on tomorrow, and help me to schedule again tomorrow before 12, hope they don't scam me again.

Honestly this is very first time I'm facing such lousy courier service.
*
sounds like my cases with ta-q-bin last time, but the worse part is, they told me if i frustrated, they will keep the item and dont need to send it to me
I was like... you literally want to take my item for no reason

TheEvilMan
post Jul 5 2019, 08:06 AM

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only encounter them once, they deliver as late as 6pm, pretty good service, call me up before they hand me the parcel
budaken
post Jul 5 2019, 08:07 AM

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i have contract with them for my postage.
trusted ma.
only a few small glitches in selangor and perak where they malas to update the tracking.

Ericz
post Jul 8 2019, 10:07 AM

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Lost item with J&T, not resolved yet.
(Says delivered. Doubled checked front gate's CCTV and no, nothing came)
mystvearn
post Aug 30 2019, 03:21 PM

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Got a parcel from them today in kelantan, which is a holiday. They work 7 days. Parcel from China
aliesterfiend
post Sep 10 2019, 05:36 PM

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user posted image

First time. I usually dont buy hardwares online.

Mcm nak kena pickup sendiri saja. Read review semua mcm peram kat Puchong 4-5 hari.
TSred1982
post Sep 10 2019, 06:38 PM

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QUOTE(aliesterfiend @ Sep 10 2019, 05:36 PM)
user posted image

First time. I usually dont buy hardwares online.

Mcm nak kena pickup sendiri saja. Read review semua mcm peram kat Puchong 4-5 hari.
*
memang pun kena pickup sendiri .. saya dah kena dah .. dorang ni kalau tak dapat hantar kat user dia akan suruh user datang ambik sendiri
Nervous Levin
post Sep 10 2019, 06:54 PM

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"rubbish" courier, if not a stronger word to describe.

10 days ago.
chosen J&T for it is cheaper than poslaju.
i will later regret this.

shopee parcel tracked arriving in area in less than 24hrs, yesterday morning. so it is normal to expect delivered yesterday.

called HQ; promised delivery today before 5pm.

called branch; never answered.

ambush at 6:30pm; guy point to service counter and had the cheek to say "our phone is faulty" at the same time his colleague is dialling the phone. in Google review; other customers have been reporting "never answered" for months so he is basically telling me TM not capable of repair his primary business line for months.

parcel was instead NOT at this tracked branch.
had to go and fetch elsewhere instead, few kilometers away.

never again.
i lodged dissatisfaction of this particular courier to shopee and seller. told them to rid of J&T.
tonyccm
post Sep 10 2019, 07:15 PM

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Based on my experience if your area is served by the Petaling branch avoid them. If you google that branch they only open on Sunday and Tuesday that’s 2 days a week. My package arrived at their branch on Wednesday and for the next few days the tracking details showed shop not operating. Had to make a ruckus on their hotline and email support before they finally delivered on Saturday.
haturaya
post Sep 10 2019, 07:20 PM

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Depends on area. Some area not too shabby, some area slow like dying snail.
1000armoured
post Sep 10 2019, 07:20 PM

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Use tripple.ok so far.
aliesterfiend
post Sep 10 2019, 07:31 PM

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QUOTE(red1982 @ Sep 10 2019, 06:38 PM)
memang pun kena pickup sendiri .. saya dah kena dah .. dorang ni kalau tak dapat hantar kat user dia akan suruh user datang ambik sendiri
*
Ha ha ha tgk camana. Luckily I'm not that hurry. Shoppee also said recieved by 12/9. If 12/9 tak dopt jugak malam tu jugak I cxl/refund. 😁
aliesterfiend
post Sep 10 2019, 07:32 PM

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QUOTE(tonyccm @ Sep 10 2019, 07:15 PM)
Based on my experience if your area is served by the Petaling branch avoid them. If you google that branch they only open on Sunday and Tuesday that’s 2 days a week. My package arrived at their branch on Wednesday and for the next few days the tracking details showed shop not operating. Had to make a ruckus on their hotline and email support before they finally delivered on Saturday.
*
Based on record/adress not that far from my house anyway. Tgk camana.
SonnyCooL
post Sep 12 2019, 11:22 PM

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i just kena this :
12-09-2019 19:50
[KULIM]Parcel has departed to hub PEN999
12-09-2019 19:38
[KULIM]Parcel is pending for delivery.
12-09-2019 09:00
[KULIM]Parcel has arrived hub KDH003
12-09-2019 06:24
[DAERAH SEBERANG PERAI SELATAN]Parcel has departed to hub KDH003
12-09-2019 05:15
[DAERAH SEBERANG PERAI SELATAN]Parcel has arrived hub PEN999
11-09-2019 23:13
[KAMPAR]Parcel has departed to hub PEN999
11-09-2019 21:07
[KAMPAR]Parcel has arrived hub PRK999
11-09-2019 19:26
[KINTA]Parcel has departed to hub PRK999
11-09-2019 17:55
[KINTA]Parcel has been picked up by J&T PRK003

ipoh -> kampar -> Perai -> Kulim -> Prai -> not even reach bayan lepas.

jsnhoh
post Sep 17 2019, 11:10 AM

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Stupid couriers service. The bad customer service i ever had

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