Hi Weijye,

I believe our sales person Ryan has contacted you, he will assist you from there.

Yes, we have to comply government RMO. We will be back on 1st April if there is no postpone on RMO. Please check our operating hours for online sales & support:

SALES (0186648599): Mon - Sat 10am to 7pm
SUPPORT (0182618599): Mon - Fri 10am to 7pm

This post has been edited by Prince J: Mar 21 2020, 05:47 PM

Hi, I have an ILLEGEAR RE-15, with 860M. It has 1 HDMI port. Can this laptop be connected to and output to a 1440p monitor, such as the Acer Nitro VG271UP? Will there be any issues or restrictions (such as 1440p but at 60hz only)?

That monitor only does 120hz on HDMI. It is 144hz on display port. It should be working fine but you'll be getting max 120hz only

Hi, I can't enable my webcam with the Fn+F10 key, not detected by windows 10

Hi whatsayyou, Can you pm me your serial number? Will check for you.

Hi wingwp,

Try to reinstall the S5 hotkey driver.

https://support.illegear.com

This post has been edited by Prince J: Mar 23 2020, 12:04 AM

Those of you with Raven SE-R, how far could you undervolt the cpu with TS? I'm still getting cpu spikes of 95c in some games at -100v. Is that normal?

Yes that's normal. Look at online reviews when they test new laptops with epic/high game settings and you'll see same temp figures as well. But it can be reduced to 70ish with some sacrifices without severely impacting gameplay.

Is the game bottlenecked at GPU or CPU? If both fine to deliver acceptable framerates you might wanna consider underclocking CPU and GPU.

For an example I play fortnite, at competitive setting all graphics were set to low hence I don't need GPU to always be boosting to max. 1300-1400mhz is sufficient to play at 120fps ish on Illegear Onyx 2060. Higher temps on GPU will be shared eventually to CPU.

Monitor your games and you may be able to reduce the heat. Undervolt does help but when you're maxed out the only choice is to underclock or play around with speedshift to balance out CPU boosting behaviour

This post has been edited by pluginbaby: Mar 27 2020, 12:32 PM

Hello Illegear, is there any warranty extension due to the recent MCO?

Just wondering.

How does this make sense... MCO still can use the laptop ma?

How about those warranty ending during these 4 weeks period and there cant claim their warranty due to MCO?

and warranty expired MCO lifted.

I believe you can nego with them per case basis if your laptop really spoil during this time. Anyway they still accept support case if spoil so u can log before or during MCO. After MCO then send in for repair.

Kindly note that the warranty period of the machine will remain as-is but for special cases as mentioned (warranty is ending during the MCO period and can only send in after MCO), special arrangements can be made because of this situation in regards to the warranty claiming later.

In regards to this matter, I would recommend for you to consult our Support Line as well for special arrangements (if necessary) by using the contact number below:

018-261 8599 (WhatsApp)

Any plan for new laptop with Ryzen 4000 series?

hi, where can i get illegear in jb¿

Delivery, self collect dont have.

Been using their Raven SE for about 4 months now... so far so good in terms of performance and built quality. way better than MSI. MSI slightly cheaper but quality sucks! beware!

Any indication when ryzen will hop on board illegear? Pricing reduced maybe?

We will have it in two to three months time.

UGPM.

We will have it in two to three months time.

Hype Up The Performance!

Gamers and performance users rejoice! ILLEGEAR performance laptops are now powered by 10th Generation Intel Core processors and the much anticipated NVIDIA GeForce RTX2070 Super and GTX1650Ti graphics cards.

Check out our website to know more about the latest laptop system we have: https://www.illegear.com/laptops/

does anyone face issues like the equal sign = key is not appear by default ? I have to enable caplock for it to appear by default when i press on it.

Update: Nvm my fault on the language setting

This post has been edited by Farkmylife: Apr 7 2020, 04:47 PM

still wait AMD base..