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 Lazada Discussion V30+, #FixLazSearchEngine #BringBackOldLaz

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hifzil
post May 27 2019, 11:38 AM

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any code for RM1000 purchase?
gastacopz
post May 27 2019, 11:48 AM

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QUOTE(hifzil @ May 27 2019, 11:38 AM)
any code for RM1000 purchase?
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wait 29 jer..

maybe got gooding voucher like 100 off for 1k purchase
NetGi
post May 27 2019, 11:58 AM

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Anyone knows the T&C (e.g. Max limit, min purchase) on Lazada Wallet 5% cashback for existing users on 29th May 2019?
air_pull91
post May 27 2019, 12:04 PM

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QUOTE(gastacopz @ May 27 2019, 11:48 AM)
wait 29 jer..

maybe got gooding voucher like 100 off for 1k purchase
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29 got what?
i thought sale over edy.. hmm.gif
gastacopz
post May 27 2019, 12:09 PM

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QUOTE(air_pull91 @ May 27 2019, 12:04 PM)
29 got what?
i thought sale over edy.. hmm.gif
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https://www.lazada.com.my/pages/payday-sale...3117862_4011473
Jau
post May 27 2019, 12:51 PM

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QUOTE(rayken @ May 27 2019, 10:00 AM)
any voucher code for rm200 item ?
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No....
Baboonation
post May 27 2019, 12:56 PM

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aiya this monthly payday sale never have anything good to offer one...
HMMaster
post May 27 2019, 04:35 PM

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wanna ask, if pay using lazada wallet, still getting 5% cashback?
rayken
post May 27 2019, 06:22 PM

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QUOTE(HMMaster @ May 27 2019, 04:35 PM)
wanna ask, if pay using lazada wallet, still getting 5% cashback?
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depend ur item mostly is Others = 1%
slingerred
post May 27 2019, 08:15 PM

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no way. i still unable to get back my rm100 lazada gift card. It have been over a week and i chat with live agent daily...
starry-starry
post May 27 2019, 08:53 PM

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QUOTE(slingerred @ May 27 2019, 08:15 PM)
no way. i still unable to get back my rm100 lazada gift card. It have been over a week and i chat with live agent daily...
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Poor u.. Anyone mind explaining why Lazada refused to reinstate Lazada gift card to buyer - whether order is canceled by seller or buyer? Understand there's a validity of 6 months but it still doesn't make sense customers don't have the right to choose/cancel what to buy!
voncrane
post May 27 2019, 10:20 PM

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QUOTE(slingerred @ May 27 2019, 08:15 PM)
no way. i still unable to get back my rm100 lazada gift card. It have been over a week and i chat with live agent daily...
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QUOTE(starry-starry @ May 27 2019, 08:53 PM)
Poor u.. Anyone mind explaining why Lazada refused to reinstate Lazada gift card to buyer - whether order is canceled by seller or buyer? Understand there's a validity of 6 months but it still doesn't make sense customers don't have the right to choose/cancel what to buy!
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What to do.. I too ranted back then about this. But luckily it was a seller canceling issue. So not my fault and they generated a new voucher for me. They did warn that if it was the other way around, that they wouldn't offer a replacement. Never bought a gift card since then.. Keep in wallet or not at all is safer. sweat.gif
annoymous1234
post May 27 2019, 11:30 PM

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Are u saying that they won't refund rm100? I meant if thry don't replace the code, shouldn't they refund it?
voncrane
post May 28 2019, 12:24 AM

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QUOTE(annoymous1234 @ May 27 2019, 11:30 PM)
Are u saying that they won't refund rm100? I meant if thry don't replace the code, shouldn't they refund it?
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Go read gift card description page.. States very clearly. Nonrefundable so many times... The way I understand it, if it's circumstances beyond your control, like seller refuse to ship and cancel or ships wrong product and you return it? They will revalidate, typically by giving a new voucher code of equal value. However, If buyer cancels or simply returns item cuz changed mind bla bla, no refunds or revalidate.

Buy Lazada gift cards at own risk.. Same applies to using wallet, once deposited.. Have to spend it on the platform. Ignorance is no excuse.
weiquata
post May 28 2019, 11:15 AM

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Lazada is already losing its strong point compare to another platform.

My wallet is suddenly kena frozen as two accounts having the same phone number found in their system (both accounts created years ago when Lazada allowed it)..

Struggling for whole month, they even illegal suspended my account (due to all stupid cs agents who made false promise and lied to me), and finally get back my account and money.

but then, some of the vouchers in Laz Wallet were expired (when they froze my account & wallet), they not even want to compensate my losses due to their fault as mentioned above.

think wise before spending your money in it..

This post has been edited by weiquata: May 28 2019, 11:31 AM
starry-starry
post May 28 2019, 09:40 PM

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QUOTE(voncrane @ May 27 2019, 10:20 PM)
What to do.. I too ranted back then about this. But luckily it was a seller canceling issue. So not my fault and they generated a new voucher for me. They did warn that if it was the other way around, that they wouldn't offer a replacement. Never bought a gift card since then.. Keep in wallet or not at all is safer.  sweat.gif
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QUOTE(annoymous1234 @ May 27 2019, 11:30 PM)
Are u saying that they won't refund rm100? I meant if thry don't replace the code, shouldn't they refund it?
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QUOTE(voncrane @ May 28 2019, 12:24 AM)
Go read gift card description page.. States very clearly. Nonrefundable so many times... The way I understand it, if it's circumstances beyond your control, like seller refuse to ship and cancel or ships wrong product and you return it? They will revalidate, typically by giving a new voucher code of equal value. However, If buyer cancels or simply returns item cuz changed mind bla bla, no refunds or revalidate.

Buy Lazada gift cards at own risk.. Same applies to using wallet, once deposited.. Have to spend it on the platform. Ignorance is no excuse.
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I just find this unacceptable - don't care what the T&C written first. It's customers who pay to get the gift card, what's wrong with us cancelling the order? To me, they should reinstate value of the gift card.


QUOTE(weiquata @ May 28 2019, 11:15 AM)
Lazada is already losing its strong point compare to another platform.

My wallet is suddenly kena frozen as two accounts having the same phone number found in their system (both accounts created years ago when Lazada allowed it)..

Struggling for whole month, they even illegal suspended my account (due to all stupid cs agents who made false promise and lied to me), and finally get back my account and money.

but then, some of the vouchers in Laz Wallet were expired (when they froze my account & wallet), they not even want to compensate my losses due to their fault as mentioned above.

think wise before spending your money in it..
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I agree, it seems they r not even trying to retain their customers. Like my case - can't join/start group play for close to a month, didn't bother first but started to chat with CS on the problem later. One CS closed my case immediately on the same day without solving my problem. Then tried with another CS, told me to wait but nobody ever updated me the status. Shot them an email on the case created, received a pretty quick response by claiming multiple accounts r used in 1 device. What the xxxx! I'm very sure I only have ONE account!!

This post has been edited by starry-starry: May 28 2019, 09:42 PM
coolguy99
post May 28 2019, 10:21 PM

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Has anyone used the cash voucher from Boost?

I wonder if I can pair the cash voucher from Boost and the Lazada RM30 off RM300 voucher in the same transaction?
Hensem
post May 29 2019, 12:03 AM

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QUOTE(weiquata @ May 28 2019, 11:15 AM)
Lazada is already losing its strong point compare to another platform.

My wallet is suddenly kena frozen as two accounts having the same phone number found in their system (both accounts created years ago when Lazada allowed it)..

Struggling for whole month, they even illegal suspended my account (due to all stupid cs agents who made false promise and lied to me), and finally get back my account and money.

but then, some of the vouchers in Laz Wallet were expired (when they froze my account & wallet), they not even want to compensate my losses due to their fault as mentioned above.

think wise before spending your money in it..
*
lesapda
huang17app
post May 29 2019, 01:00 AM

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QUOTE(grimdercell @ May 24 2019, 11:39 AM)
Anyone used GETHER100 previously on 16th May? I remember they mentioned that there's an additional RM50 lazada wallet cashback, but didn't receive any. Has anyone gotten it?
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Same here , used code GETHER100 on 16th May, still didn’t receive rm50 cash back till now.
shirohamada
post May 29 2019, 01:26 AM

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QUOTE(huang17app @ May 29 2019, 01:00 AM)
Same here , used code GETHER100 on 16th May, still didn’t receive rm50 cash back till now.
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lesapda

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