hi, if i want to return an item, do i need to get approval from seller before send back the item ?
Lazada Discussion V30+, #FixLazSearchEngine #BringBackOldLaz
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 May 15 2019, 10:22 PM
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#1
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Junior Member
1 posts Joined: Apr 2019 
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May 15 2019, 11:12 PM
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#2
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Junior Member
1 posts Joined: Apr 2019
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so , do i need to drop off ? Or can i request courier to collect at my home ?
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May 17 2019, 11:40 AM
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#3
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Junior Member
1 posts Joined: Apr 2019
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i have purchase something from lazada with rm100 gift card. And i have cancelled that order since shopee have lower price. But now the cs say the gift card cannot be revalidate ....
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May 17 2019, 02:36 PM
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#4
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Junior Member
1 posts Joined: Apr 2019
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QUOTE(AmeiN @ May 17 2019, 12:03 PM) lol Can invite me to join the telegram group ? Thanks |
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May 17 2019, 03:43 PM
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#5
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Junior Member
1 posts Joined: Apr 2019
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i have purchase something from lazada with rm100 gift card. And i have cancelled that order since shopee have lower price. But now the cs say the gift card cannot be revalidate ....
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May 17 2019, 03:46 PM
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#6
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Junior Member
1 posts Joined: Apr 2019
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so i cannot get back the code any more ????
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May 17 2019, 03:46 PM
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#7
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Junior Member
1 posts Joined: Apr 2019
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did their tnc stated that ?
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May 17 2019, 03:48 PM
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#8
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Junior Member
1 posts Joined: Apr 2019
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QUOTE(shirohamada @ May 17 2019, 03:48 PM) How much cheaper? about RM25 cheaper on shopee |
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May 18 2019, 12:33 PM
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#9
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Junior Member
1 posts Joined: Apr 2019
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Hi, can pm me the lazada telegram join link too. Thanks
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May 22 2019, 11:48 AM
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#10
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Junior Member
1 posts Joined: Apr 2019
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hi anyway to revalidate the RM100 lazada gift card ? Have chat several live agent and they say cannot revalidate because order canceled by buyer.
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May 22 2019, 11:54 AM
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#11
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Junior Member
1 posts Joined: Apr 2019
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then i cannot get back my rm100 voucher in any way ?
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May 22 2019, 03:53 PM
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#12
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Junior Member
1 posts Joined: Apr 2019
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QUOTE(starry-starry @ May 22 2019, 02:47 PM) That's horrible, I mean Lazada should revalidate the voucher even if it's cancelled by buyer - that's RM100!!! Get yourself a good reason and speak to them again, all the best!! Hi, do you know any other ways to contact lazada cs ? That Rm100 is really important to me..If it's stated change of mind is applicable, I think it's alright to reject the item? Anyone can advise? Get the seller response that he will refund once he receives the item. |
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May 22 2019, 04:07 PM
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#13
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Junior Member
1 posts Joined: Apr 2019
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QUOTE(shirohamada @ May 22 2019, 03:55 PM) Gether100? Nope. Its Rm100 lazada gift cardJust forget it |
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May 22 2019, 09:15 PM
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#14
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Junior Member
1 posts Joined: Apr 2019
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QUOTE(starry-starry @ May 22 2019, 08:35 PM) Currently I believe the only way to contact them is via the live chat which I find is pretty much useless as CS doesn't help much but being a middle person or even provide useless advice! I have chat many live agent but all refuse to revalidate that code. They say impossible to revalidate lazada gift cardDon't understand much about the T&C but somehow I don't understand why u can't get your RM100 gift card amount if u paid for it & perhaps choose to buy something else. Is it that u don't want the item anymore? Maybe last resort is to reinstate the order - if possible? |
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May 23 2019, 04:02 PM
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#15
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Junior Member
1 posts Joined: Apr 2019
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I have chat the lazada cs many days but they still refuse to revalidate the rm100 gift card. Any idea >?
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May 27 2019, 08:15 PM
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#16
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Junior Member
1 posts Joined: Apr 2019
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no way. i still unable to get back my rm100 lazada gift card. It have been over a week and i chat with live agent daily...
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May 29 2019, 09:06 PM
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#17
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Junior Member
1 posts Joined: Apr 2019
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QUOTE(WaCKy-Angel @ May 29 2019, 01:08 PM) They can even reject revalidate lazada gift card... been there done that. hi, can i know how to ask lazada cs to revalidate the gift card. I havent get back my gift card for over 2 weeks |
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May 30 2019, 10:12 AM
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#18
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Junior Member
1 posts Joined: Apr 2019
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It seems i have to give up on that rm100 gift card now..
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May 31 2019, 11:19 AM
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#19
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Junior Member
1 posts Joined: Apr 2019
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does anyone know how to contact the seller of lazada gift card ? Is is Qwikcilver Solution. I want to revalidate my Rm100 gift card
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Jun 2 2019, 05:45 PM
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#20
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Junior Member
1 posts Joined: Apr 2019
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the lazada cs just close my case with rm10 voucher only. They say will terminate my account if i make any further complaint regard gift card issue.
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