My fren bought a W810i from Jusco Maluri, she din't test the phone as she is buying from his uncle in Jusco Maluri, 3 weeks later, when she start to use the Walkman function, while playing the walkman, it will automatically stop with a sentence "Playback Failed" every 2-3 songs, ok another thing is the speaker got problem when it is turn to the loudest, so make sure it is not becoz of the songs quality, she showed me by playing Sony Ericcson Ring Tone, n it comes out very cracky too, must be 2 block b4 loudness, the sound only ok, which is very abnormal as i hav another 2 frens using w810i too.... ok third problem, when using earphone, must turn the volume to fourth block only can hear the music which is very loud ad, when switch to b4 fourth block, no sound at all....

So she ask her uncle to fix it, I asked her to reformat the firmware, so she asked her uncle to do the same with Comsat....so her uncle sent to Comsat n it takes 3 WEEKS time to get back the phone without anything being repaired nor reformat as she still's can find her pervious msg in the phone, n previous setting, all r there! Then her uncle tell her, the motherboard spoilt ad, cannot repair...n say cannot change for her as she had used the phone for 3 weeks ad... So my fren took the phone to Comsat Maluri/near to maluri(I'm not sure), my fren told them about the phone's problem, n a guy there tell this :"Oh..it is normal for w810i, the speaker is like dat 1, n the playback fail, every SE phone oso like dat 1 lah, I am using w810i, n i hav many frens using too, all oso like this, not a problem mah..normal lah..."

When my fren told me this, I was like, WTF...If i was there, i would hav F*ck dat guy kaw kaw, trying to cheat a noob buyer...as i was too busy to accompany her to there....never knew dat Comsat Provide such service!

Do not buy any phone from COMSAT, if not, u buy it now, regret later!!!!!! They won't repair ur phone!

COMSAT in the BAN list now...

I'm very doubtful about her uncle too, as he sells a 2 months old phone to her as a new phone...anyway...COMSAT is still hav no rights to give such services as the warranty is still there!



UPDATED(26-8-07)

Comsat changed the motherboard for my fren ad, finish it within 1 hour, my fren wasn't sure wat had happen to that SAME guy who kept on refusing to change the motherboard for her last time, but this time, dat guy din't ask much, just take the phone n asked my fren to come back in hour time, so they changed the mothervaord in hour time n gav back to my fren,

I wonder y, izit becoz of this thread? The boss saw this topic ad? Or someone know Comsat n tell Comsat about this case? If yes, then I have something to tell Comsat,
To Comsat, u did a great job, but u left a very bad impression to me, I wont buy from u in the future....

This post has been edited by DaViDcHiN: Aug 26 2007, 01:23 AM

noted. will advise my frens not to buy from COMSAT !

i think its not company fault, but the staff/workers that u mention..

which BAN list u referring to???ur own ban list???anyway it should be the attitude staff there...but first u mentioned tat r fren bought the phone from her UNCLE....so is the uncle working in COMSAT as well???coz u stated there u ask ur fren to format the firmware then she ask her uncle do the same wif COMSAT....

wah, my phone is from COMSAT leh....hopefully it is just a misunderstanding...

say "TAK NAK" to COMSAT??hehe

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Added on June 21, 2007, 12:01 pmsay "TAK NAK" to COMSAT??hehe

This post has been edited by michaelyii1988: Jun 21 2007, 12:01 PM

why not you bring along your friend's W810 & do a direct comparison in front of him?

one side statement, hard to believe and do the conclusion.

what can I say?

ermm. bring it back to comsat, better if bring some knowledge-able friends along or some typical good functioning w810i and demand services. try to look for other workers / manager. your friend can tell them that she will bring the case to consumer tribunal bla bla if case is unsettle (with enough proof).

i doubt her uncle has done anything with her phone too.

Well, another Comsat buyer here. I bought my Nokia 6600 few years ago when i was also a noob, first time buying hp. The AP price is higher than others when soon my friend told me that. Anyway, forget about that. I didn't actually know what's in the package. But soon i find that they didn't give me the memory card that shud be coming together, they said no stock. So, i bought a 256MMC but also in a relatively high price too.

When later my card got some problems, i tried to bring it back to them. They don't even bother me also, saying that memory card is not in their business. I was like WTH, i bought this here, at least you can claim warranty for me ma.. Transcend should have warranty. I show them warranty card, etc etc also no use. Later arguing for hours, I decided to walk out and call the manufacturer myself. Luckily, the manufacturer replaced me a new one without doubt.

COMSAT, gave me a bad impression. -.-"

This post has been edited by ihz: Jun 21 2007, 06:38 PM

bad repo for the company nihh, ORI is always the safest.

wait, i sense bullshit here.. where is the comsat shop u were talking? AFAIK, comsat dont sell to end user

david..who is the guy who talk to u?so far comsat is consider the best ap if compare to final choice n others....u ask ur fren take to comsat maluri n find ah fai..he is helpful..hope this help u

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Added on June 21, 2007, 8:56 pmhuh...i juz buy a phone from them last 2days...maluri comsat le..opposite wisma mahkota

This post has been edited by adrian0229: Jun 21 2007, 08:56 PM

uh oh, i never noe they did that

imperial..ur phone is under comsat?

wah.... if still cant, better take so SESC lor for final way

SESC?means?

My own ban list loh..lol...
No..her uncle not working in COMSAT, but her uncle sold her a recon set as a new set(when she got the phone, the warranty only hav 10months left), I told her about it, but she say it is ok, she believe her uncle...ask me not to make this thing more serious...

Mmm...will do one day, she has been the her uncle n the COMSAT quite some time, she's feeling helpless at all, well..I promise to accompany her to COMSAT one day and find back that CONMAN...

Weekend COMSAT got operate or not?

I doubt her uncle has done something with her phone too! But too bad, she still say her uncle is innocent...-.-"

Yeah...I will strike the so call technician...-.-" "W810i is like this 1, others w810i oso like dat 1"...-.-"

As my fren is a girl, n is a NOOB about mobile....so she just take wat the technician said...


Not talk to me....but my fren, aiyuh, when they sell phone sure very frenly one(where got people sell phone with bad attitude, who's gonna buy from them?), but once got problem, they will try to avoid/ignore it...I really hate these peoples...

I already told her not to buy from outside, buy from my fren is safer, but she seems like believe her uncle more than my fren, anyway, but buy from her uncle consider safer for HER, but who knows her uncle is like dat 1...

This post has been edited by DaViDcHiN: Jun 22 2007, 03:31 AM

yup.. all my phone under COMSAT and i once sent a K750 to warranty due to the sensor for camera activation spoilt.. it took me around 2weeks to settle

How about BBS distribution??
As i just bought a AP phone under them..