My fren bought a W810i from Jusco Maluri, she din't test the phone as she is buying from his uncle in Jusco Maluri, 3 weeks later, when she start to use the Walkman function, while playing the walkman, it will automatically stop with a sentence "Playback Failed" every 2-3 songs, ok another thing is the speaker got problem when it is turn to the loudest, so make sure it is not becoz of the songs quality, she showed me by playing Sony Ericcson Ring Tone, n it comes out very cracky too, must be 2 block b4 loudness, the sound only ok, which is very abnormal as i hav another 2 frens using w810i too.... ok third problem, when using earphone, must turn the volume to fourth block only can hear the music which is very loud ad, when switch to b4 fourth block, no sound at all....

So she ask her uncle to fix it, I asked her to reformat the firmware, so she asked her uncle to do the same with Comsat....so her uncle sent to Comsat n it takes 3 WEEKS time to get back the phone without anything being repaired nor reformat as she still's can find her pervious msg in the phone, n previous setting, all r there! Then her uncle tell her, the motherboard spoilt ad, cannot repair...n say cannot change for her as she had used the phone for 3 weeks ad... So my fren took the phone to Comsat Maluri/near to maluri(I'm not sure), my fren told them about the phone's problem, n a guy there tell this :"Oh..it is normal for w810i, the speaker is like dat 1, n the playback fail, every SE phone oso like dat 1 lah, I am using w810i, n i hav many frens using too, all oso like this, not a problem mah..normal lah..."

When my fren told me this, I was like, WTF...If i was there, i would hav F*ck dat guy kaw kaw, trying to cheat a noob buyer...as i was too busy to accompany her to there....never knew dat Comsat Provide such service!

Do not buy any phone from COMSAT, if not, u buy it now, regret later!!!!!! They won't repair ur phone!

COMSAT in the BAN list now...

I'm very doubtful about her uncle too, as he sells a 2 months old phone to her as a new phone...anyway...COMSAT is still hav no rights to give such services as the warranty is still there!



UPDATED(26-8-07)

Comsat changed the motherboard for my fren ad, finish it within 1 hour, my fren wasn't sure wat had happen to that SAME guy who kept on refusing to change the motherboard for her last time, but this time, dat guy din't ask much, just take the phone n asked my fren to come back in hour time, so they changed the mothervaord in hour time n gav back to my fren,

I wonder y, izit becoz of this thread? The boss saw this topic ad? Or someone know Comsat n tell Comsat about this case? If yes, then I have something to tell Comsat,
To Comsat, u did a great job, but u left a very bad impression to me, I wont buy from u in the future....

This post has been edited by DaViDcHiN: Aug 26 2007, 01:23 AM

My own ban list loh..lol...
No..her uncle not working in COMSAT, but her uncle sold her a recon set as a new set(when she got the phone, the warranty only hav 10months left), I told her about it, but she say it is ok, she believe her uncle...ask me not to make this thing more serious...

Mmm...will do one day, she has been the her uncle n the COMSAT quite some time, she's feeling helpless at all, well..I promise to accompany her to COMSAT one day and find back that CONMAN...

Weekend COMSAT got operate or not?

I doubt her uncle has done something with her phone too! But too bad, she still say her uncle is innocent...-.-"

Yeah...I will strike the so call technician...-.-" "W810i is like this 1, others w810i oso like dat 1"...-.-"

As my fren is a girl, n is a NOOB about mobile....so she just take wat the technician said...


Not talk to me....but my fren, aiyuh, when they sell phone sure very frenly one(where got people sell phone with bad attitude, who's gonna buy from them?), but once got problem, they will try to avoid/ignore it...I really hate these peoples...

I already told her not to buy from outside, buy from my fren is safer, but she seems like believe her uncle more than my fren, anyway, but buy from her uncle consider safer for HER, but who knows her uncle is like dat 1...

This post has been edited by DaViDcHiN: Jun 22 2007, 03:31 AM

Yeah...if u know about mobile...they cn;t find anyway to cheat u...sure repair for u loh....if not? Like my fren lah...noob noob like dat let people cheat still say thank u very much...

Good feedback? where? I don't think so...Really hate their attitude....n refuse to provide warranty once got problem...

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Added on June 24, 2007, 1:05 amLCD replace nid RM300-RM400, sure they will try not to replace for u if they could...

My fren's phone...firmware..speaker oso got problem....n motherboard too as her uncle said... &^%&^%&^ COMSAT!!! BAN!!! Or someone else plz lead me to someone who can give better service n will not cheat people..or else..i really hate them n ban them...in my list la...

This post has been edited by DaViDcHiN: Jun 24 2007, 01:05 AM

I experienced it, but i checked on the spot..so they change to new set to me...it is Action in sungei wang opposite Famous Amos...

Ur ap set got warranty oso go to original technician?

UPDATED! c 1st page!

U mean those buying AP phone deserve this kind of service? Or AP company has the right to ignore customers to claim warranty?