QUOTE(wtfwtfwtf @ Jun 24 2007, 12:04 AM)
my previous 6230i is from COMSAT...it works fine..tat company has good feedback,i thought???
my current phone is on TELSTRA...any comment about tat company?
Good feedback? where? I don't think so...Really hate their attitude....n refuse to provide warranty once got problem...
Added on June 24, 2007, 1:05 amQUOTE(sleepy @ Jun 23 2007, 08:05 PM)
I also have bad experience with this Comsat when I got my 6600 from them some time in 2005. Got the phone on a Monday for my birthday. Then I notice there are dead pixels on the screen. Go there on Saturday(busy from Monday to Friday), but I was abit late, 5pm+ IIRC. They've already closed. So I went there again on the following Saturday morning. There's one guy sitting behind the counter who's busy playing with this cellphone. I ask him about the phone's problem and he just replied "next door laaa, here is retail. service center few doors away laa" and continued playing with his phone. He didnt even bother to look at me, but nvm la.
Went into the service center and told them about the dead pixel. Then this guy I talked to straightly passed the phone to his colleague and say "phone got problem, go check see". As expected, they pass back the phone to me and tell me there wasnt any problem. He just say the phone can call, can on/off etc etc ie. functioning well. Then I tell them again, the phone is working fine, just the LCD has dead pixels on it, and the warranty card says the LCD is under 1 month warranty.
This is where the problem starts. They refused to change the LCD. They keep saying if the unit is problematic, I should send it back to them on the first week. Then I ask them what's the use of the warranty card? It says the LCD is under 1 month warranty, now you're telling me the warranty is 1 week only? Wasted 1 hour waiting+arguing, so I think, bah! just forget it! From then on, I inform my friends and relatives to beware of AP phones from this company. The end

LCD replace nid RM300-RM400, sure they will try not to replace for u if they could...
My fren's phone...firmware..speaker oso got problem....n motherboard too as her uncle said...

&^%&^%&^
COMSAT!!! BAN!!! Or someone else plz lead me to someone who can give better service n will not cheat people..or else..i really hate them n ban them...in my list la...
This post has been edited by DaViDcHiN: Jun 24 2007, 01:05 AM