Is there a way that everyone of us can lodge a report for the authority to take action against them? Unable to unlink own credit card itself is already abusing the customer rights!

what u get urself into?

They offered me a first timer promo for about RM50, and the total cost is only about RM33. So theoretically, my whole trip should be FREE.

I complaint a few times to CS and they mentioned because I use my credit card as payment, so the trip would charge to my credit card.

But.. the thing is they force me to add my credit card as payment method before I can click on proceed! Meaning that I have to add my credit card before I can even proceed booking with voucher. Then when I keep complaint to their SC, they said I have no proof of I'm having RM50 voucher when I do my booking. Damn it! Who would think of screen capturing on the voucher before proceed with booking.

Now I'm super pissed, and I don't even want to use this service anymore in the future! I just want to unlink my credit card and delete my account once and for all. Very unethical and unprofessional company!

This post has been edited by JSNL: Jun 18 2019, 05:33 PM

It seems it's quite a norm where people get cheated by this Socar after I dig around online. But why nobody is really taking action against them.

just send in request for account cancellation and uninstall the app then reinstall and try to login. If can't login then delete the apps. Call bank to do card replacement.

I already did so via the support in app. But haven't hear from them yet. Maybe they chose to ignore after I complaint too much?

For those converted to Singapore License can’t driving for socar as it’s not allowing me to uploading these supporting documents.