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 Official TM Unifi Mobile Fans Club & Enquiries V8, #khabar baik

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lanjiecafe2
post Jul 4 2025, 09:39 PM

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Just to share my experience with Unifi prepaid. Those who are still using prepaid, please beware and be alert. Look at the timestamp. Message on 30th April informed regarding expiry and requested to reload by 29 Jun 2025. Yeah my bad to reload at the very last min 29 Jun 2025, before 11.59pm. I bought the reload pin on Shopee at 11.38pm. What a coincidence that I received message about termination on 11.38pm! Holy shit. Yes, there is no termination reminder message on the day itself as well.

Contacted Unifi to get back my number. Needed pay RM10 to get a new empty SIM at Unifi store and my RM20+ credit got burnt. Just because that I have bought the reload credit, I proceed with the reconnection. I guess this will be my last time as well. So whoever that is still using Unifi Prepaid and likes to reload last min like me to extend validity, do it earlier and good luck.

Or whoever has recommendation for prepaid with long validity/ grace period, please share here.

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kenny2jacky
post Jul 5 2025, 12:42 AM

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QUOTE(lanjiecafe2 @ Jul 4 2025, 09:39 PM)
Just to share my experience with Unifi prepaid. Those who are still using prepaid, please beware and be alert. Look at the timestamp. Message on 30th April informed regarding expiry and requested to reload by 29 Jun 2025. Yeah my bad to reload at the very last min 29 Jun 2025, before 11.59pm. I bought the reload pin on Shopee at 11.38pm. What a coincidence that I received message about termination on 11.38pm! Holy shit. Yes, there is no termination reminder message on the day itself as well.

Contacted Unifi to get back my number. Needed pay RM10 to get a new empty SIM at Unifi store and my RM20+ credit got burnt. Just because that I have bought the reload credit, I proceed with the reconnection. I guess this will be my last time as well. So whoever that is still using Unifi Prepaid and likes to reload last min like me to extend validity, do it earlier and good luck.

Or whoever has recommendation for prepaid with long validity/ grace period, please share here.

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why not reload via their app which is faster
CyrusWong
post Jul 5 2025, 03:13 AM

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is unifi bebas no longer available? i bought few uni5g prepaid only found out the expiry wont extend when trying to send sms, need to reload or buy pass and validity.
kenny2jacky
post Jul 5 2025, 08:57 AM

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QUOTE(CyrusWong @ Jul 5 2025, 03:13 AM)
is unifi bebas no longer available? i bought few uni5g prepaid only found out the expiry wont extend when trying to send sms, need to reload or buy pass and validity.
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yes unifi bebas no longer available to be purchase long time ago, only those purchase it last time get to keep it if they keep it alive until now. Only way you can get it is someone sell it to you
lanjiecafe2
post Jul 5 2025, 10:49 AM

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QUOTE(kenny2jacky @ Jul 5 2025, 12:42 AM)
why not reload via their app which is faster
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No difference bro. I bought reload pin to key in their apps. Moral of the story is not to reload at the very last min. If u want, u may try next time.
MNF0
post Jul 5 2025, 03:27 PM

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QUOTE(kenny2jacky @ Jul 5 2025, 08:57 AM)
yes unifi bebas no longer available to be purchase long time ago, only those purchase it last time get to keep it if they keep it alive until now. Only way you can get it is someone sell it to you
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Back then you could have 10 SIM per user.
PJng
post Jul 9 2025, 03:35 PM

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Veru unstable after using around 3 weeks, was force sign up a postpaid with SWU 5.0, so why not i testing other line

Switch data instantly emergency call only, not possible i need restart phone, cukup bulan will terminate
azhar75
post Jul 9 2025, 04:16 PM

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For P1 webe #BEBAS, it's not terminate but "potong"
» Click to show Spoiler - click again to hide... «

sitescope
post Jul 16 2025, 01:45 PM

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QUOTE(MNF0 @ Jul 5 2025, 03:27 PM)
Back then you could have 10 SIM per user.
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Yes i took 10 n sell 7, keep 3
But nowadays left only 1
MGM
post Jul 16 2025, 03:40 PM

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QUOTE(MNF0 @ Jul 5 2025, 03:27 PM)
Back then you could have 10 SIM per user.
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QUOTE(sitescope @ Jul 16 2025, 01:45 PM)
Yes i took 10 n sell 7, keep 3
But nowadays left only 1
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I tot only 5? When bebas was launched I need to use 4 names to get total of 20 sim.
sitescope
post Jul 16 2025, 08:54 PM

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QUOTE(MGM @ Jul 16 2025, 03:40 PM)
I tot only 5? When bebas was launched I need to use 4 names to get total of 20 sim.
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Maybe few mths after that.
1st batch was 10
al_madd
post Jul 17 2025, 08:30 PM

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Anyone get off Unifi99 with offer monthly 69 with free phone 24months tie?
MNF0
post Jul 18 2025, 09:16 AM

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QUOTE(al_madd @ Jul 17 2025, 08:30 PM)
Anyone get off Unifi99 with offer monthly 69 with free phone 24months tie?
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Tell me about it.
Vickyle
post Jul 31 2025, 08:20 PM

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QUOTE(smallgiant @ Jun 24 2025, 06:45 PM)
My line validity didn't extend after using data, first time this happened. Did they change anything higher threshold, shorter validity period etc? Anyone else with the same problem? It's bebas10.
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May I know what's your finding on how to extend the validity? Using free data won't extend validity while making call will?
smallgiant
post Jul 31 2025, 08:45 PM

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QUOTE(Vickyle @ Jul 31 2025, 08:20 PM)
May I know what's your finding on how to extend the validity? Using free data won't extend validity while making call will?
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Using free/complimentary data won't extend validity anymore, you need to buy quota or one of those addons(2 hrs unlimited, 1 day unlimited etc). Making a call does extend validity, even very short one. Other options are sending sms, top up, buying addons, and of course using data that you paid for.
ycs
post Jul 31 2025, 08:58 PM

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is there a way to reload RM15, cos i still got RM3 balance?
bingozero
post Jul 31 2025, 09:09 PM

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QUOTE(smallgiant @ Jul 31 2025, 08:45 PM)
Using free/complimentary data won't extend validity anymore, you need to buy quota or one of those addons(2 hrs unlimited, 1 day unlimited etc). Making a call does extend validity, even very short one. Other options are sending sms, top up, buying addons, and of course using data that you paid for.
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My Bebas 10 plan also face this issue, usage of data wouldn't extend the validity, ends up topup RM10 extend expiry 90 days. Onwards will send one sms after before expiry date to extend 90 days.
So far no issue will mobile unifi plan, usage of data will extend to 90 days validity.

smallgiant
post Jul 31 2025, 09:16 PM

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QUOTE(bingozero @ Jul 31 2025, 09:09 PM)
My Bebas 10 plan also face this issue, usage of data wouldn't extend the validity, ..
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Is it the original quota, 3 GB or so that come with the sim card? Mine does not only not extend the validity, the quota stays the same after using > 10MB.
bingozero
post Jul 31 2025, 09:20 PM

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QUOTE(smallgiant @ Jul 31 2025, 09:16 PM)
Is it the original quota, 3 GB or so that come with the sim card? Mine does not only not extend the validity, the quota stays the same after using > 10MB.
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Yes, is original 3GB come with BEBAS10 plan itself, not extend the validity after few MB use.
Unifi mobile plan came with 20GB no issue.

smallgiant
post Jul 31 2025, 09:22 PM

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QUOTE(bingozero @ Jul 31 2025, 09:20 PM)
Yes, is original 3GB come with BEBAS10 plan itself, not extend the validity after few MB use.
Unifi mobile plan came with 20GB no issue.
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CS told me using free data won't extend validity anymore, - don't know why quota doesn't go down after usage.

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