Official TM Unifi Mobile Fans Club & Enquiries V8

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Official TM Unifi Mobile Fans Club & Enquiries V8, #khabar baik

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bingozero	Jul 2 2019, 09:59 PM Return to original view \| Post #1
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	Mi A1 dual volte
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bingozero	Jul 3 2019, 08:33 AM Return to original view \| Post #2
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	QUOTE(saitong09 @ Jul 2 2019, 10:58 PM) Android One need special code to unveil the VoLTE setting? No special code require, just toggle 'enhanced 4g lte mode' to on and off volte
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bingozero	Feb 6 2021, 02:05 PM Return to original view \| IPv6 \| Post #3
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	QUOTE(MGM @ Feb 6 2021, 12:56 PM) Can we reload unifi mobile prepaid using 3rd party bill payer? Yes, shopee provide 4% discount reload by pin method.
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bingozero	Dec 2 2021, 07:25 AM Return to original view \| Post #4
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	QUOTE(#Victor @ Dec 1 2021, 09:06 PM) same, always happen if redeem during wee hours, the whole day can't redeem anymore and deduct from paid / main quota. best is to redeem in the morning onwards to avoid this trouble Can't redeem 1gb right now, app keep spanning
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bingozero	Feb 26 2024, 09:01 PM Return to original view \| IPv6 \| Post #5
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	QUOTE(loonsave @ Feb 25 2024, 05:12 PM) This is the reply from Unifi via FB chat. They wiped all the free data. Anyone received the SMS about this? This is totally bullshit, mine 5 number didn't received this sms This is what their reply Now I log another new complain ticket.
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bingozero	Feb 29 2024, 08:19 PM Return to original view \| Post #6
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	QUOTE(lowkelvin @ Feb 28 2024, 12:54 PM) They sent this SMS when October 2023. QUOTE(lowkelvin @ Feb 28 2024, 12:55 PM) Now we finally know this related to data, call, and SMS too. I didn't received this sms and no sms received on october by 61000 Live chat agent on 25Feb, the ticket still processing. If close it with no quota giving back, will escalate to mcmc. kiritoffx liked this post
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bingozero	Mar 6 2024, 08:13 AM Return to original view \| IPv6 \| Post #7
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	This is what they reply, ongoing raise complain at mcmc website.
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bingozero	Mar 6 2024, 09:01 AM Return to original view \| IPv6 \| Post #8
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	QUOTE(wailing81 @ Mar 6 2024, 08:23 AM) Those SMS bought together with call time not in the list. but it's not available now. edited: it's on item no 4. so basically they cancelled everything that bought previously. I didn't received any sms or even unifi mobile team not post at social web that below pass will not carry forward after migration. QUOTE Good day to you. First and foremost, we do understand the situation surrounding the issue, and we're truly sorry for the issue it caused. Referring to the provided Online Support Form regarding unifi Mobile Prepaid passes, we wish to apologize for the delay and any inconvenience caused. Further checking with your unifi Mobile account, we found that the mobile number has been successfully migrated. Kindly be informed that the old passes will not carry forward during the migration process. Prepaid passes that do not carry over to the new system are as below: 1) Comms Pass 60min 60SMS 2) 2GB High Speed 3) Free 20GB LTE Quota 4) Comms Pass 60min 60SMS 5) 1GB Basic Data 6) Mobile SMS Unlimited 7) 2GB High Speed Complimentary 8) 2GB High Speed Complimentary 9) Comm Pass 200 Discount We truly apologize for the inconvenience caused. Should you require any further assistance, feel free to contact us. We will be more than happy to assist you. We always look forward to improving our service to you based on your feedback. If you receive an SMS, please click on the survey link and share with us your rating & feedback. It will only take one (1) minute of your time! Thank you. Thank you for the sentance, done edit and log to MCMC, I do attach screenshot my inbox sms show that no sms send from unifi mobile team that selected pass will forfeit after migration. » Click to show Spoiler - click again to hide... « QUOTE(Ronghua @ Feb 29 2024, 12:46 PM) Tuan, 1. I have been using Unifi Mobile prepaid #BEBAS that comes with non-expiring credit benefits since it was launched many years ago. 2. My account status is Active and I was able to use the mobile data for the abovementioned lines without problem until the morning of 24 Feb 2024. 3. TM Unifi has 'upgraded' its Unifi Mobile system and App on 24 Feb 2024 and my following Unifi Mobile Prepaid numbers 01xxxxxx, 011xxxxxx, 01xxxxx are not able to have Internet Connection despite that there are remaining data quotas. 4. The remaining call, sms, and data balances are not accurately reflected in the new Unifi Mobile App since 24 Feb 2024. 5. I have submitted several feedback (Case Code 10002xxx, 1000****, 1000xxxx) via Unifi Mobile App on the matters, especially on No Internet Connection. 6. With the sudden cut of mobile data connection by TM Unifi Mobile, I was not able to use eg MySejahtera, eWallet, etc on my daily life for the past few days. 7. I even visited TMpoint x branch on 26 Feb 2024 to get assistance and to change one of the SIM cards, but they are unable to resolve the mobile data connection problems. 8. The reasons offered by them as company policy e.g. existing 4G-only High Speed Passes cannot be used now. This is unacceptable to me because my remaining 4G-only quotas are non-expiring as far as my account status is Active. 9. TM Unifi Mobile has failed terribly to ensure that its so-called 'upgrade' or system migration to 5G does not cause any unnecessary interruptions to the existing active 4G users. 10. With the digitalisation of lifestyle, we cannot live for 1 day without mobile data which is undoubtedly a necessity now. As the matter remains unresolved after 4 days, I have no choice but to seek assistance from MCMC/CFM to intervene to see that TM Unifi Mobile does not 'penalise' existing 4G users with their migration to the 5G network. 11. I am looking forward to a speedy restoration of my mobile data connection and resolution of the remaining call, sms and data balances in the new Unifi Mobile App. Please let me know if further information is required. Terima kasih. Yang benar,
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bingozero	Mar 14 2024, 04:20 PM Return to original view \| Post #9
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	https://forum.lowyat.net/index.php?showtopi...ost&p=109226920 https://forum.lowyat.net/index.php?showtopi...ost&p=109248064 https://forum.lowyat.net/index.php?showtopi...ost&p=109281984 https://forum.lowyat.net/index.php?showtopi...ost&p=109282305 As refer to my previous post, finally received unifi team reply after file a complain ticket at MCMC 2 years internet quota validly, better than nothing. Still this policy is at everywhere to proctect their right. https://unifi.com.my/sites/default/files/pa...olicy_Dec22.pdf This post has been edited by bingozero: Mar 14 2024, 04:22 PM extercy, confusecius, and 2 others liked this post
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bingozero	Mar 14 2024, 05:27 PM Return to original view \| Post #10
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	QUOTE(MGM @ Mar 14 2024, 05:12 PM) Your previously 20GB lost data came free with UnifiMobile Bebas plan given 2018-2019? So now TM giving u 8+8+4 GB data valid for 2 years for each line? Yup This post has been edited by bingozero: Mar 14 2024, 06:16 PM MGM liked this post
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bingozero	Mar 18 2024, 08:08 PM Return to original view \| IPv6 \| Post #11
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	QUOTE(tee_ys @ Mar 15 2024, 12:26 PM) I received the same reply too. yes, better than nothing. QUOTE(extercy @ Mar 18 2024, 11:52 AM) Yea ... my friend was the one that recommended in his complain to give at least 2 years for customers to clear out their data, calls and SMS rather than 2+ months. At least with 2 years, even those overseas customers get a chance to port over to other telcos. My appeal have been handed over to external 3rd party to investigate so let's see where this goes. Done credit freebies 20gb internet quota for all 3 affected account, freebies expire 2 year on 18MAR2026 Case was resolve at MCMC and unifi portal. This post has been edited by bingozero: Mar 18 2024, 10:34 PM
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bingozero	Mar 19 2024, 12:14 AM Return to original view \| IPv6 \| Post #12
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	QUOTE(Ronghua @ Mar 18 2024, 09:28 PM) Validity is N/A, where is it stated that expire 2 yr by 18Mar26 Here is the reply from unifi mobile team
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bingozero	Apr 5 2024, 09:32 PM Return to original view \| Post #13
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	QUOTE(surianti @ Apr 3 2024, 11:45 PM) May I know for the early simcard holders in 2018, the activation freebies is it just 10 SMS along with 20GB LTE? 20GB (LTE ONLY) during promotion period 50MB (3G/LTE data) 10 minutes call (all networks) 10 SMSes (all networks) https://forum.lowyat.net/index.php?amp;show...post&p=87752036 https://soyacincau.com/2018/01/21/tm-unifi-...elco-revealed/c
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bingozero	Apr 16 2024, 03:50 AM Return to original view \| Post #14
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	QUOTE(Keatsan @ Apr 11 2024, 02:03 PM) I've just lodge a report to UNIFI MOBILE CS first to get report number. Once gotten, I lodge a report to MCMC and basically says my unutilised Data, calls and SMS were forfeited without proper communication. Hopefully I get some feedback or compensation as most of users here. Does anyone here have a template that you have to lodge to UNIFI and MCMC? It'll be helpful to assist for the rest should they want to lodge it. https://forum.lowyat.net/index.php?showtopi...#entry109244629 Keatsan liked this post
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bingozero	Feb 20 2025, 10:12 AM Return to original view \| IPv6 \| Post #15
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	QUOTE(aspire2oo6 @ Feb 19 2025, 11:30 PM) Saw this plan appear only unifi app. But can’t find much info about it https://unifi.com.my/sites/default/files/ht...-Base-Plans.pdf Ticky part that didn't mention in faqs, not sure follow which months. 20GB 4G/5G * 12 months + 100GB * 12 months = 240GB 4G/5G 1200GB GB for total 365 days or 20GB 4G/5G and 100GB 5G for total 365 days This post has been edited by bingozero: Feb 20 2025, 10:25 AM
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bingozero	Feb 20 2025, 10:28 AM Return to original view \| IPv6 \| Post #16
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	QUOTE(aspire2oo6 @ Feb 20 2025, 10:20 AM) It's really RM15 a month. Hmm the plan looks tempting but its more like pay up front to use 12months then renewal every month Ticky part that didn't mention in faqs, not sure follow which below. 20GB 4G/5G * 12 months + 100GB * 12 months = 240GB 4G/5G 1200GB GB for total 365 days or 20GB 4G/5G and 100GB 5G for total 365 days
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bingozero	Jul 31 2025, 09:09 PM Return to original view \| IPv6 \| Post #17
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	QUOTE(smallgiant @ Jul 31 2025, 08:45 PM) Using free/complimentary data won't extend validity anymore, you need to buy quota or one of those addons(2 hrs unlimited, 1 day unlimited etc). Making a call does extend validity, even very short one. Other options are sending sms, top up, buying addons, and of course using data that you paid for. My Bebas 10 plan also face this issue, usage of data wouldn't extend the validity, ends up topup RM10 extend expiry 90 days. Onwards will send one sms after before expiry date to extend 90 days. So far no issue will mobile unifi plan, usage of data will extend to 90 days validity. Vickyle liked this post
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bingozero	Jul 31 2025, 09:20 PM Return to original view \| IPv6 \| Post #18
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ Senior Member 4,522 posts Joined: Jan 2009	QUOTE(smallgiant @ Jul 31 2025, 09:16 PM) Is it the original quota, 3 GB or so that come with the sim card? Mine does not only not extend the validity, the quota stays the same after using > 10MB. Yes, is original 3GB come with BEBAS10 plan itself, not extend the validity after few MB use. Unifi mobile plan came with 20GB no issue.
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