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 Official TM Unifi Mobile Fans Club & Enquiries V8, #khabar baik

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MGM
post Mar 19 2020, 06:43 PM

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QUOTE(ckimsem @ Mar 19 2020, 05:55 PM)
Everyone has returned home, it seems Unifi Mobile BEBAS is also getting congested with a rather SLOW speed to 1-4mbps.
Unifi Mobile users are growing rapidly, wonder if it could cope with its network.
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At my home in JB I am getting 6-7Mbps.
hakim1994
post Mar 19 2020, 08:29 PM

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This post has been edited by hakim1994: Mar 19 2020, 08:30 PM
budi1413
post Mar 19 2020, 08:36 PM

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my unifi air pun biasanya 20mbps. now 2mbps. wtfbbq?
Hummingbird
post Mar 19 2020, 09:02 PM

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QUOTE(budi1413 @ Mar 19 2020, 08:36 PM)
my unifi air pun biasanya 20mbps. now 2mbps. wtfbbq?
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I guess now TM is giving away free unlimited data and everyone starts to use it...
alexleow81
post Mar 19 2020, 09:16 PM

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Postpaid got 999GB hotspot right for Ultimate Plan? But i din get it?
acesdsi
post Mar 19 2020, 09:32 PM

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QUOTE(alexleow81 @ Mar 19 2020, 09:16 PM)
Postpaid got 999GB hotspot right for Ultimate Plan? But i din get it?
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U mean this?

user posted image

alexleow81
post Mar 19 2020, 09:49 PM

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QUOTE(acesdsi @ Mar 19 2020, 09:32 PM)
U mean this?

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Yes...i din get it yet
muliajaya
post Mar 19 2020, 11:01 PM

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Is there a download cap for Unifi Mobile 99? I notice this couple of month my download speed stuck at 300++kB/s in the middle of the month. I this normal? Everywhere and everytime, day or night. Usually ill get 1.0++MB/s early month. Suddenly drop to 300++kB/s.

I asked the cs rep at live chat, they said nothing wrong with my location. I did a speed test at speedtest.net and i got 1.0MB/s but i got 300++kB/s if i used fast.com or internethealthtest.org. Also 300kB/s when im downloading something using chrome or apps from google play.

user posted image

This from downloading a random file using chrome.

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This from downloading random game from google play

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Test from fast.com

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Test from speedtest app

Cant seem to finish test from internethealthtest.com, always fail at upload, maybe due to abysmal low upload speed.

Are they throttling me? Anyone can give any input regarding this? Thanks in advance.

This post has been edited by muliajaya: Mar 19 2020, 11:22 PM
Daniel Hyuuga
post Mar 20 2020, 12:45 AM

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Hi,

Regarding 999GB hotspot, Unifi Mobile is rolling it out by batches. So just wait until you get yours.
annoymous1234
post Mar 20 2020, 01:05 AM

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Regarding the RM0 bebas weekly , if I redeemed it, will my data usage consume from this freebies or the free 20GB data starter pack.

Hope you guys can understand what I'm asking. sweat.gif

This post has been edited by annoymous1234: Mar 20 2020, 01:06 AM
Daniel Hyuuga
post Mar 20 2020, 01:07 AM

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QUOTE(annoymous1234 @ Mar 20 2020, 01:05 AM)
Regarding the RM0 bebas weekly , if I redeemed it, will my data usage consume from this freebies or the free 20GB data starter pack.

Hope you guys can understand what I'm asking. sweat.gif
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Depend which is the top one, if freebie ncov19 is the one at top it will consume that first then 20Gb starter pack.
OKLY
post Mar 20 2020, 10:29 AM

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QUOTE(muliajaya @ Mar 19 2020, 11:01 PM)
Is there a download cap for Unifi Mobile 99? I notice this couple of month my download speed stuck at 300++kB/s in the middle of the month. I this normal? Everywhere and everytime, day or night. Usually ill get 1.0++MB/s early month. Suddenly drop to 300++kB/s.

I asked the cs rep at live chat, they said nothing wrong with my location. I did a speed test at speedtest.net and i got 1.0MB/s but i got 300++kB/s if i used fast.com or internethealthtest.org. Also 300kB/s when im downloading something using chrome or apps from google play.

» Click to show Spoiler - click again to hide... «


This from downloading a random file using chrome.

» Click to show Spoiler - click again to hide... «


This from downloading random game from google play

» Click to show Spoiler - click again to hide... «


Test from fast.com

» Click to show Spoiler - click again to hide... «


Test from speedtest app

Cant seem to finish test from internethealthtest.com, always fail at upload, maybe due to abysmal low upload speed.

Are they throttling me? Anyone can give any input regarding this? Thanks in advance.
*
Even if they are throttling you, it doesn't explain why you get about 1mbps at the start of the month. To confirm location issue, are you getting this kind of speed no matter where you go? Also to rule out device issue, have you tried the SIM card on another device?
Daniel Hyuuga
post Mar 20 2020, 10:51 AM

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Mine so far is still good. Location bordering next to Singapore
Oltromen Ripot
post Mar 20 2020, 12:43 PM

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muliajaya
post Mar 20 2020, 01:38 PM

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QUOTE(OKLY @ Mar 20 2020, 10:29 AM)
Even if they are throttling you, it doesn't explain why you get about 1mbps at the start of the month. To confirm location issue, are you getting this kind of speed no matter where you go? Also to rule out device issue, have you tried the SIM card on another device?
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Yeah. Everywhere i go and i did try changing my sim and i did reset my phone. Still stuck at 300++kB/s. I mean thats basically throttling no? Maybe i reached their montly cap and got throttled.
muliajaya
post Mar 20 2020, 01:53 PM

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QUOTE(Daniel Hyuuga @ Mar 20 2020, 10:51 AM)
user posted image

Mine so far is still good. Location bordering next to Singapore
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Both speedtest for speedtest.net and speedtest.tm.com.my is getting 10Mb/s
but real life usage is just around 3Mb/s

user posted image
user posted image

but if i use random speedtest ill get 3Mb/s. Not sure which one is correct.

user posted image

Is it possible for TM to not throttle speedtest.net result but throttle everything else?
ohcipala
post Mar 20 2020, 02:24 PM

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Any other ways to subscribe the RM0 unlimited pass? Can't login the app now
tympg
post Mar 20 2020, 02:39 PM

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No use giving me free data. Nowadays Unifi Mobile has gone backwards and I can't get LTE in my area. Used to be able to get LTE Band 5.
kimjs90
post Mar 20 2020, 02:57 PM

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i cannot even enter the unifi mobile app..always says oops' this is awkward...sighhh
Exa_Bytez
post Mar 20 2020, 03:32 PM

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QUOTE(muliajaya @ Mar 20 2020, 01:53 PM)
Both speedtest for speedtest.net and speedtest.tm.com.my is getting 10Mb/s
but real life usage is just around 3Mb/s

user posted image
user posted image

but if i use random speedtest ill get 3Mb/s. Not sure which one is correct.

user posted image

Is it possible for TM to not throttle speedtest.net result but throttle everything else?
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I also feel mine is throttled. Currently at 55gb usage mostly netflix

user posted image
user posted image
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