Is there a download cap for Unifi Mobile 99? I notice this couple of month my download speed stuck at 300++kB/s in the middle of the month. I this normal? Everywhere and everytime, day or night. Usually ill get 1.0++MB/s early month. Suddenly drop to 300++kB/s.

I asked the cs rep at live chat, they said nothing wrong with my location. I did a speed test at speedtest.net and i got 1.0MB/s but i got 300++kB/s if i used fast.com or internethealthtest.org. Also 300kB/s when im downloading something using chrome or apps from google play.



This from downloading a random file using chrome.



This from downloading random game from google play



Test from fast.com



Test from speedtest app

Cant seem to finish test from internethealthtest.com, always fail at upload, maybe due to abysmal low upload speed.

Are they throttling me? Anyone can give any input regarding this? Thanks in advance.

This post has been edited by muliajaya: Mar 19 2020, 11:22 PM

Yeah. Everywhere i go and i did try changing my sim and i did reset my phone. Still stuck at 300++kB/s. I mean thats basically throttling no? Maybe i reached their montly cap and got throttled.

Both speedtest for speedtest.net and speedtest.tm.com.my is getting 10Mb/s
but real life usage is just around 3Mb/s




but if i use random speedtest ill get 3Mb/s. Not sure which one is correct.



Is it possible for TM to not throttle speedtest.net result but throttle everything else?

I think im somewhat around that usage too but i did a reset a few days ago. Maybe next month ill do a deeper research.

Oh no. I meant reset/restore my phone. For troubleshooting. Still stuck at 300kB/s at the moment. Will wait till next month if it went back to 10Mb/s. Unifi probably throttling me.

This post has been edited by muliajaya: Mar 20 2020, 04:00 PM

My hotspot is still 0GB but i can use it. Maybe the app havent show yet but can already use the free hotspot.

So i did some speedtest because its 1st april and i was right.



This from downloading a random file using chrome.



This from downloading random game from google play



Test from fast.com



Test from speedtest app



Test from tmnet.com.my

All the speed around 2.4MB/s. So they probably throttling my speed after i reached certain data cap last month. We'll see how much after i notice any decrease in speed this month. Time to report.

Dude, do some test. If the speed back to normal, they probably throttled your speed after reaching data cap. Maybe 50gb?

Damn. You capped fast lol. I just reached 50GB by today. Ill get a feedback from unifi first, want to see their excuse this time. After that will file a complaint to MCMC.













I noticed that Speedtest probably in cahoot with ISP, both speedtest and tmnet speedtest has the same result.

This post has been edited by muliajaya: Apr 23 2020, 08:40 AM