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 Official TM Unifi Mobile Fans Club & Enquiries V8, #khabar baik

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Exa_Bytez
post Mar 20 2020, 03:32 PM

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QUOTE(muliajaya @ Mar 20 2020, 01:53 PM)
Both speedtest for speedtest.net and speedtest.tm.com.my is getting 10Mb/s
but real life usage is just around 3Mb/s

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but if i use random speedtest ill get 3Mb/s. Not sure which one is correct.

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Is it possible for TM to not throttle speedtest.net result but throttle everything else?
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I also feel mine is throttled. Currently at 55gb usage mostly netflix

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Exa_Bytez
post Mar 20 2020, 03:46 PM

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QUOTE(muliajaya @ Mar 20 2020, 03:41 PM)
I think im somewhat around that usage too but i did a reset a few days ago. Maybe next month ill do a deeper research.
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Now your speed restored to 10mbps? Reset you mean billing cycle last month already completed?

This post has been edited by Exa_Bytez: Mar 20 2020, 03:47 PM
Exa_Bytez
post Apr 1 2020, 09:16 AM

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QUOTE(muliajaya @ Apr 1 2020, 07:24 AM)
Dude, do some test. If the speed back to normal, they probably throttled your speed after reaching data cap. Maybe 50gb?  vmad.gif
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Confirmed throttled after exceed certain threshold. doh.gif

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Exa_Bytez
post Apr 1 2020, 11:31 AM

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QUOTE(pipyama @ Apr 1 2020, 11:23 AM)
i noticed it before..if im not mistaken, they capped speed to 5mbps once reach 30gb, then capped to 3mbps once reach 50/60gb..
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You're probably right

Exa_Bytez
post Apr 2 2020, 06:50 AM

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QUOTE(Lakum @ Apr 1 2020, 04:11 PM)
I can confirm my JASA got speed limit after certain data usage.

After 10gb = 10mbps
After 30gb = 5mbps
After 50gb/60gb = 3mbps

Today got back the speed.
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My quota now 10gb and speed has dropped to 10mbps international connection and 25mbps local connection (tm speedtest)

Exa_Bytez
post Apr 7 2020, 10:17 AM

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Now my data usage reached 30gb and true enough, almost immediately the speed dropped to ~5mbps consistent (refer picture) . Mind you, my location has full signal and less congestion. Also, a friend of mine tested using his unifi sim on the same location but with data usage less than 10gb gets 20mbps consistent. Therefore I can conclude that unifi mobile is SECRETLY THROTTLING THE INTERNET SPEED! Beware!

<10GB - 20mbps max

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>10GB - 10mbps max

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>30GB - 5mbps max

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>50GB - 3mbps max

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I have forwarded the issue to MCMC on this matter we'll see how it goes. I would have never subscribe to this plan if I know this kind of crappy limitation exist. 


Exa_Bytez
post Apr 29 2020, 12:12 AM

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QUOTE(muliajaya @ Apr 23 2020, 07:19 AM)
Damn. You capped fast lol. I just reached 50GB by today. Ill get a feedback from unifi first, want to see their excuse this time. After that will file a complaint to MCMC.



I noticed that Speedtest probably in cahoot with ISP, both speedtest and tmnet speedtest has the same result.
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any respond from them? they havent replied mine yet.
Exa_Bytez
post May 22 2020, 12:14 PM

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QUOTE(Exa_Bytez @ Apr 7 2020, 10:17 AM)
Now my data usage reached 30gb and true enough, almost immediately the speed dropped to ~5mbps consistent (refer picture) . Mind you, my location has full signal and less congestion. Also, a friend of mine tested using his unifi sim on the same location but with data usage less than 10gb gets 20mbps consistent. Therefore I can conclude that unifi mobile is SECRETLY THROTTLING THE INTERNET SPEED! Beware!

<10GB - 20mbps max

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>10GB - 10mbps max

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>30GB - 5mbps max

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>50GB - 3mbps max

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I have forwarded the issue to MCMC on this matter we'll see how it goes. I would have never subscribe to this plan if I know this kind of crappy limitation exist. 
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Hi TS stephantsen. Pls put the above information in the main page so that people would be aware of unifi mobile hidden throttling "feature"
Exa_Bytez
post May 22 2020, 08:46 PM

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QUOTE(nexona88 @ May 22 2020, 12:59 PM)
Interesting findings...
Didn't know Unifi Mobile would do such thing..
In their T&C got write about this limiting speed thingy or not? 🤔 After certain usage, speed would be capped?
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Not that I know of.

QUOTE(StarPrimo @ May 22 2020, 07:21 PM)
Throttling speed  vmad.gif
Very underhanded indeed ! shocking.gif
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Yes. I will continue to spread awareness to people for as long as I'm bound under the 1 year contract. I would have never subscribe the plan if I know this limitation is in place. sad.gif
Exa_Bytez
post May 25 2020, 04:53 PM

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QUOTE(JuneResources @ May 25 2020, 11:15 AM)
I think even you report to MCMC.
TM will throw the policy "Fair Usage" of data.. However it is depend either "you win the case, then you get compensate" OR "you lost the case, and you earn nothing and totally wasting your time only".

At the end, they will say "Sorry for inconvenience cause". And another meaning is "You don't like, you can port out to others anytime".
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So far no fair usage nonsense yet. Anyway, they use Acceptable Use Policy. MCMC is closely following the case so far. I have nothing to lose bringing this case to MCMC since I am bounded under contract for 1 year. So even if I want to port out yesterday, I won't be able to, not without penalty. dry.gif
Exa_Bytez
post Aug 4 2020, 09:11 PM

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QUOTE(Exa_Bytez @ Apr 7 2020, 10:17 AM)
Now my data usage reached 30gb and true enough, almost immediately the speed dropped to ~5mbps consistent (refer picture) . Mind you, my location has full signal and less congestion. Also, a friend of mine tested using his unifi sim on the same location but with data usage less than 10gb gets 20mbps consistent. Therefore I can conclude that unifi mobile is SECRETLY THROTTLING THE INTERNET SPEED! Beware!

<10GB - 20mbps max

user posted image

>10GB - 10mbps max

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>30GB - 5mbps max

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>50GB - 3mbps max

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I have forwarded the issue to MCMC on this matter we'll see how it goes. I would have never subscribe to this plan if I know this kind of crappy limitation exist. 
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Take note for those who plans to switch to RM59 unifi mobile plan. There is systemic speed throttling that you should know about.

This post has been edited by Exa_Bytez: Aug 4 2020, 09:13 PM
Exa_Bytez
post Aug 4 2020, 10:31 PM

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QUOTE(MGM @ Aug 4 2020, 09:43 PM)
At 3.1 Mbps, is the streaming affected till not viewable?
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Based on my experience, YouTube is capped at 1.5mbps. It is a struggle to get 720p even
Exa_Bytez
post Sep 6 2020, 09:12 PM

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QUOTE(lurkingaround @ Aug 27 2020, 01:28 PM)
.
fyi.
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I have used 12gb as of now and my speed at fast.com is consistent 10mbps to the dot. I am currently connected through band40 with ~-80dBm signal.
Exa_Bytez
post Jan 24 2021, 08:08 PM

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Hi, is there any way to get unifi TV to work with Unifi mobile? I am able to login unifi playtv app with my phone no. but for unifi TV app, need to have the different type login ID (@iptv).
Exa_Bytez
post Jan 24 2021, 08:10 PM

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QUOTE(tryifelsecatch @ Jan 23 2021, 11:38 AM)
Hi, may I know unify mobile provides VoLTE? Gonna use it on oneplus 8T.
And rm59 for existing unify broadband sounds like a good deal with all unlimited and without contact
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I am using Huawei mate 20 Pro and there is volte support. Able to browse net when on call. You can check your phone compatibility via the link below.

https://unifi.com.my/mobile/postpaid/phone-compatibility
Exa_Bytez
post Feb 3 2021, 09:42 PM

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I'm facing network slowdown issue in kulim area. Only getting less than 1mbps speed on 4g+ connection. Anyone facing the same issue?
Exa_Bytez
post Feb 28 2021, 12:35 PM

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My quota just reached 150gb and the speed is now capped at 1.5mbps.
Exa_Bytez
post Feb 28 2021, 03:19 PM

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QUOTE(cute_boboi @ Feb 28 2021, 12:44 PM)
Unifi Air or Unifi Mobile BEBAS or ... ?
:confused:
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Unifi mobile postpaid RM59

This post has been edited by Exa_Bytez: Feb 28 2021, 03:20 PM

 

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