my tenda AC18 router dead after yesterday night black out... now waiting supplier respond for warranty. I need some advise, call TM for free router and renew 1y contract, buy new router(recommend) since warranty need take some time...

pls advise, tq

Unifi 500mb package

anyone having issues with unifi in aeon au2 area? many sites cannot be visited for example lazada or shopee.

Am i the only still using modem n router as separate unit? (The one provided by tm)

I see. The one that usually throttle the speed is modem or router?

I just changed my LAN cable, and i get 60 mbps improvement. But now still only 1/2 of the maximum speed.

May I know why you recomend disable ipv6 I thought its the future?

Hi guys, my modem just went kaput i think. No lights from it, but it's heating up as if it's on. So, i made a report to 100. Said that the modem warranty is lifetime, but they need to charge rm53 for technician to come.

Call me crazy, but if it's a lifetime warranty, then why do i need to be charged to get a replacement? Can't i do that myself at any tmpoint service centers or something?

Thanks in advance guys.

Guys, literally a couple of hours after I made my report, two technicians came by my house to replace the modem,hahahaha. I am freaking amazed at how fast they acted on my report this time. The technician mentioned that the rm53 site visit charge is usually a script they have the customer support people say on the line. But, usually the technician won't write you down for the charge, unless it's for the router or wiring problems. They exchanged my old modem for a huawei modem. No contract extension and no charges.

I'm still kinda reeling in the fact that they reacted so fast to the report. It's only been a couple of hours. Colour me impressed, TM.

HyppTV set top box is 'locked' based on MAC address. So, if you want to change to new unit, you need them to bind new MAC address to your account. I'm just using the term rebind - used by TM technician. Don't know correct term. May be he use the term as layman term to user. 

Anyone having slow connection issue with Turbo Unifi.

I am on 500Mbps but recently past week speedtest only get 130Mbps. Look like capped.

I use to get about 380-400mbps download on speedtest with direct connection with 1Gbps lan.

Now seem impossible. My area is PJ section 17.  :confused:   

What is wrong with Unifi? Every morning my 100Mbps plan goes down to 1Mbps download speed. Upload is OK. I've checked for freeloaders etc... no abnormal network activities.

http://unifi-my.speedtestcustom.com/result...55-e703fb208787

it seems like my AC1200 router starts to close wifi connection by itself and refuse connections from multiple devices, and sometimes it'll be in the reboot state (but won't be booted). this time the router can run sites in local DNS e.g. lowyat, but couldn't access other websites such as github, steam, dropbox etc. should i call the service center and have technicians to replace the router? the unifi TV works though.

My DIR-850L for the past couple of months been disconnecting itself from the internet after every 6 hours or so, has anyone encounter this? I just turn off the router and turn in back on every time it happens but I hope someone can help me get a better solution.

I realize the firmware is 2.05 and the latest is 2.10 but I remember reading about NOT upgrading the firmware because it will mess with UNiFi settings?

Can anyone confirm this or help? Much appreciated.

Also still use dir 850l here.

Any recommendation for good router under RM300 currently?

Between Tenda AC18 and Tp-link A9, which one is better?

Out of curiosity, is there any router only (no WiFi) that can be use with UniFi service (internet & HyppTV)? Replacing the given UniFi WiFi router. 

guys, recommend me a TP-LINK router that has a decent performance for UNIFI. currently using a 500mbps package.

Hi All, I have an 800Mbps package. Asus RT-AC68U router.
Connect direct via Cat6 cable.
Direct downloads can get 90MB/s +/-.

I torrent can only get 18-20MB/s. Torrent is Public and a lot of seeds.
Can I know what settings I do wrongly?

I am using Bittorrent client and SSD Disk.

Please help Sifus.

another question,
let's say if i wanna request unifi to give me the latest router. (i don't mind renewing contract).
what model will they give? (i'm at 500mbps package)

bro, i read here many ppl managed to achieve full speed torrent. i am doing the exact same thing yet cannot get.
worse still is I can get normal downloads 109MB/s but torrent only 20MB/s.

Just a curiosity. Could my AC68U be the bottleneck?

Hi there, I am currently using Ugreen cat 7 cable and planning to order more today. Are you saying it is actually fake? Cat 6 sold as cat 7? If so I might as well buy cat 6 which is cheaper.

On another topic, I am currently using Cat 7 from modem to router, over 20 meters. From router to ps4 Pro and laptop is either Cat 5e or Cat 6. I am on 100Mbps Unifi and my laptop speed test ping is around 7 to 9 (8 most of the time) and speed up to 100 to 110+ Mbps. However when I do a speed test on ps4 Pro, it goes up to 300Mbps plus despite I am only on 100Mbps.

So my question is, is my wired connection only capable to go up 300 plus or is it Sony Ps4 Pro tests only up to 300 plus?

does anyone have any slowdowns on Unifi 800? Strange my wifi is working well, like 300 Mbps. But my newly bought desktop stuck at 10 Mbps  (Wired) alongside with my work Windows Laptop stuck at 10Mbps (Wireless) too. Help please.

Cable or wireless? May I know which router model did tm give?

1000Mbps LAN should be capable (for cat6 ugreen), right?

AMP no longer exist, it is Commscope now.

I also recommend DINTEK, their quality is great. Just realize they are selling patch cord as well. Will start recommending this instead of Ugreen. :x

https://www.lazada.com.my/products/dintek-c....1f26477bL8kmm8

Aiyo suddenly router cannot connect to the internet...report live agent they reset port then ok can connect . Same thing happened for the last 3 days, 3 times reset port..technician came to check then informed router kong already. (1year old router)

Change to new router need to renew contract..

No wonder so many missed call from tm telemarketer..never pickup any of their call so maybe this is their attempt to force me to renew contrac by purposely blocking my router connection? (Contract ended last may).

Guys, After going through few post before this, I'm still not decided which cable to go with ? Shall I get a Ugreen Cat6/7 or Dintek Cat6/7.

Unifi 100mb vs 300mb which better ? valuable ?

if come with STB brpa harga starting ya for unifi?

DINTEK CAT6 give me link must be Original

router Tp Link Archer C1200 can flash? because I don't want ssid @unifi