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 Grab Driver Discussion V5 (2019 & 2020), Info and FAQ

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andrwss
post Mar 28 2019, 09:44 PM

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QUOTE(Intimidated @ Mar 28 2019, 09:27 PM)
Precisely, since I made so much noise, how can I be Grab spy?
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Quote all your posts paste in resume send to grab office apply for job, better than drivers anyway
andrwss
post Mar 29 2019, 07:26 AM

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QUOTE(bojed @ Mar 29 2019, 07:18 AM)
user posted image

I booked a ride yesterday morning from Proton Service Center Presint 14 heading to my home, which is 2km away (RM7). This lady driver accepted my request and it showed on my app that she was at the International Modern Arabic School, which was 800m away from where I was waiting.

Somehow, she missed the junction that leads to my PUP. It's okay, I gave her the benefit of the doubt; maybe she's a new driver or maybe she's not familiar with this place. Besides, there are two junctions that she can choose within 1 km from my PUP where she can make a U-turn.

That's the thing though, she didn't make any U-turn at all. She drove straight all the way to Bandar Teknologi Kajang, which is at least 16km away from my PUP. What was suppossed to be 4 minutes of waiting time turned into 20. I could've cancelled after 10 minutes but I didn't because I walked 100m away from my PUP to the bus depot, just so she could pick me up easily and save her around 300m of turning in and out of junctions because it was a one-way road to get to the service center.

Maybe she wanted to play games with me, so I played along with her 😂
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Lol, any msg/call? Who cancelled at the end?
andrwss
post Mar 29 2019, 11:55 AM

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QUOTE(bmt261a @ Mar 29 2019, 10:24 AM)
using runner service , can keep tinted? if every year change tinted for the sake of puspakom , now that troublesome
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If you keep it below 70/50/30 (not tinted only, have to include glass) maybe can pass, but you have to ask your runner. For commercial vehicle they are very strict with brake performance also, not sure if they will take it easy on grab cars.
andrwss
post Mar 31 2019, 06:47 PM

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QUOTE(heyamazingpeople @ Mar 31 2019, 04:53 PM)
not sure if this is the right place to ask...
Does the driver know when we give the star rating to the driver?

Met a not so smart driver today.

Just wondering, if we rate them 1 star while we are still on the car, does the driver know?
Afraid would get into trouble if rate them low on the spot.
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Driver will not know immediately, but will know after rating update interval (twice a day). What is the problem with your driver? As a full time driver, I can tell you most of the time it was rider's fault, but riders will assume it was drivers fault. Drivers make a living driving full time, he can be stupid in other things but cannot be stupid driving grab.
andrwss
post Mar 31 2019, 07:30 PM

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QUOTE(tanmy2 @ Mar 30 2019, 11:14 AM)
I've this problem whether is anyone else facing this issue....I'm using Android phone and using AA .. When I using waze while driving my 1st passenger but when I received a pop up message on A back to back job notification ,  the app exit from waze and I need to go back into waze which is a 3 steps process while driving which is dangerous. Do you face this problem?
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Indonesia government almost banned the use of gps on road, because you're not allowed to even look at your phone while driving.

And yes these b2b jobs notification are annoying and unhelpful. Do you expect us to call/confirm/msg riders when we're driving with passengers on board? It is worst when b2b come in and we tap a few to get back for Waze working, and suddenly the b2b job cancelled! Motherfker now I have to tap a few more to get Waze working! Grab should just hide the b2b job notification/cancellation etc without disturbing the Waze. Sound notification should be sufficient.

This post has been edited by andrwss: Mar 31 2019, 07:36 PM
andrwss
post Mar 31 2019, 07:31 PM

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QUOTE(Pjman @ Mar 31 2019, 07:01 PM)
Hello JB driver out there, I heard 4 thousand southern driver on strike today to protest that Crapcar unfair doing to the female driver who got unreasonable suspensions. Is that true?
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Lol, I heard that female driver was unbanned long time ago?
andrwss
post Mar 31 2019, 10:37 PM

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QUOTE(bojed @ Mar 31 2019, 10:22 PM)
The free call via voip feature sucks serious ass though.
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It seems better nowadays, can hear sound after few seconds.
andrwss
post Apr 1 2019, 07:53 AM

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QUOTE(heyamazingpeople @ Apr 1 2019, 01:20 AM)
how can u be so sure it is not the driver problem?

my case, it is an uncle that dont know how to read message.

And maybe there is connection problem, the call wasnt clear and i cant give the full direction to him over tele-conversation (not blaming him on the bad connection part),
but feel like he just dont read message, or fail to understand. (of course u can say it could be my problem that i dont write clearly)

my house taman cant pin point the house location exactly.. but i have given him the direction to my house and need the driver to look for the house by the house number.
it was a raining today, i was standing outside the house waving him while he stopped like 150m away.. but failed to notice me. shakehead.gif
eventually still have to clarify through the bad connection call then only he can find my house location. That is to guide him to drive another 150m in front to my house. Dont know he dont bother to look for the house number or what. puke.gif
Well, there is more to it.. but cant expect everyone to be perfect i guess rclxub.gif
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I have to say most of the time it was rider fault, unless you're an everyday rider and confirm that this particular driver did terrible. Firstly we don't even look at message when we're driving, we earn peanut fare to risk driving dangerously, unless we have time to stop at the road side, or while waiting for traffic light. Ok he might be an uncle with sight problem, or he just a part time driver who doesn't know how to read. Secondly, why you can't pin point your house location? Are you using house address or pin location? Do you know driver have no obligation to pick you up outside of the point you're booking? An experienced driver who doesn't deal with bullshit will stop right at the point you booking, whether you walk 150m over to him or get cancelled 5 minutes later, why do he have to deal with bullshit rider who doesn't show up at location booked and get 1 star rating when we took time to look for you? Nobody know your residential area in and out. You should be grateful a driver is willing to pick you up outside of location booked, if your fare isn't juice I bet most of the driver will cancelled on you.
andrwss
post Apr 2 2019, 07:55 AM

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QUOTE(GreenSamurai @ Apr 2 2019, 07:38 AM)
The other guy already said grab drivers don’t read the notes because it’s dangerous so what do you want him to do? Put a big banner in front of his house? Also the other guy already said he should be grateful that there’s any grab willing to drive at all so how dare he complain some more. He should’ve worshipped the grab drivers willing to fetch him.
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Putting in notes is better than messages, because we can read it from job screen. Putting in notes = we can see it as soon as we receive the job, whereas putting in messages = we often miss it because by the time the rider send it, we are probably at the Waze screen. And that guy fare is RM30, that is too juicy to pass on, it is worth a little more effort to pick him up. Imagine if the fare was RM5, he is not at pick up point, look for him 150m away following instructions, wrong turn/missed, 5 minutes passed, rider wet in the rain, angry, 1 star. In the end you lost so much time/petrol/effort for little reward. OR, we had another choice. Wait at pup for 5 minutes cancel and get RM3, it is just RM2 less and we don't have to send rider to destination. An experienced driver might not drive away from actual pup to look for rider if the fare was low, because if driver drive away he will not be able to cancel under passenger no show anymore (to get RM 3) if he fail to find the passenger. Not all passengers know their place well/give correct instructions/worst they booked a wrong location, especially those foreign workers new to the place with language barrier. Will you still drive away from actual pup next time? You already wasted time/petrol and now you don't even get RM3 compensation, even if you call CS they will laugh "Hahaha stupid who asked you to drive away from pup!" in their mind.

This post has been edited by andrwss: Apr 2 2019, 08:49 AM
andrwss
post Apr 2 2019, 08:06 AM

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QUOTE(heyamazingpeople @ Apr 1 2019, 10:13 PM)
frequent grab rider here.
my ride is RM 30. Juice enough?

my area is new..
and correct me if i am wrong, somehow my area cant pin point the exact location.
once pinned, the will show list of area and if chosen any of the address, it will be totally out of the my house location.
So best i can do is to select my house lane.. and that range is about 100m + both way.

understand the driver has no obligation. Maybe the complain to go to Grab instead.. how come the pin point cant work.

But so far most of the drivers are ok. So happen only this grab driver.. to me is a problem.
Anyway i didn't rate him.. just thinking that really good driver should deserve 5 stars and he is should not be one of them.
But pity him that my case a bit special and tough case la.
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Yes, juicy enough.

I don't know if you mean the "pin location" doesn't work due to your new area. If pinned it will ask you select from a list of addresses. From my experience, you can pin one location 10-25m from your actual location, I never find one place where the nearest available pin location is 150m away? Even some new places with no road on map I can still pin them, but I'm not sure about yours. Anyway, good that most of your drivers can find you, you may continue giving the same instruction.

andrwss
post Apr 2 2019, 12:07 PM

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QUOTE(moosekaka @ Apr 2 2019, 10:49 AM)
I always read the notes. driver is giving bullshit excuse if he say he dunt read the note because it's dangerous. I guarantee he's doing WhatsApp while driving.
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Notes =/= messages

Two of you very pandai twisting.

This post has been edited by andrwss: Apr 2 2019, 12:11 PM
andrwss
post Apr 4 2019, 07:07 AM

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QUOTE(nasrulbond @ Apr 3 2019, 11:47 PM)
Haiyaa. Just started bawa grab today now got things to apply here there. Is it compulsory to do it now or later? Last week i go to grab hq in kota kinabalu they also told to wait. So how?

Btw what are the easier way to calculate your earnings ya? Based on km i mean?
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Depends on your car and fare, normally it is 40-60% net profit from total fare after deducting commission/petrol/maintenance, but not including incentives/depreciating value of your car after long mileage

This post has been edited by andrwss: Apr 4 2019, 07:22 AM
andrwss
post Apr 4 2019, 08:52 PM

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QUOTE(kelwin2504 @ Apr 4 2019, 08:30 PM)
Nope, he say he is not internet or app savy (but everyday can click what to see in youtube  cry.gif ), I told him that working is flexible and he have his own new car which just newly bought and his income currently less than RM1000 (solely depend on children)
I did but he reluctant to try it as ego issue, i guess.
nope, you get me wrong here. i don't know such a thing of RM200 recommendation as i am not Grabdriver as well. I just want to help him earn extra money as ppl grow old by doing nothing, die faster though. No life, everyday watch youtube. his EPF spent all, no saving, and his age not quite old as well, around 60.
So I hope any uncle or aunty Grabdriver, pls pm me if you able to enlighten him. I can pay your 1 DAY salary if you manage to convince him not to waste his time doing useless thing and not working properly at all. **All you have to do is gave him a ride with you for whole entire day**
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You should just take grab sometimes and ask drivers (around his age) if he is willing to help. You mainly need a local mentor to get started. Grab is pretty fun (socializing) for retiree if he have no financial burden and doing it for fun. It is not healthy as you think so he need to arrange his time for flexing/exercising too. It is not an easy job if he doesn't know the road/places well, he better be a careful driver too (risky job really).

This post has been edited by andrwss: Apr 4 2019, 09:06 PM
andrwss
post Apr 5 2019, 12:48 PM

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QUOTE(kratosgrab @ Apr 5 2019, 12:26 PM)
Apa wrong?
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Maybe he can't book a car due to drivers strike
andrwss
post Apr 7 2019, 05:54 PM

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QUOTE(amad108 @ Apr 7 2019, 03:59 PM)
as for the regulations, i just wait until last minute.. i dont think JPJ/MOT will have enough manpower to do the enforcement.. and, something could happen we never know right?
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Definitely. Can even stop doing for few weeks or months if it was your part time job, who know grab send you sms welcome you back with financial support, if they're having hard time getting drivers lol
andrwss
post Apr 8 2019, 08:12 PM

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QUOTE(yhtan @ Apr 8 2019, 06:10 PM)
First time know crap kah, what ever benefit driver, sure take a lot time to implement mah.

U see rider cancellation also postpone 2 weeks to impose, it is normal for crap.
What bug me is there is no notification until u click drop off, if rider cabut then habis lah driver.

The job card should show the fare + cancellation fee, so add on the toll we can know in advance how much the fare would charge.
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Damn no notification? We should know as soon as we get the trip, because some passengers love to pay in the middle of the trip/before reaching destination. I guess whenever fee missed just file under "passenger refuse to pay full fee" and claim it from grab lol
andrwss
post Apr 10 2019, 12:50 PM

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QUOTE(destiny6 @ Apr 10 2019, 11:19 AM)
If called no complain then it's just a random msg , rider simply rate after ride, nothing new here.....
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Look like first offense warning SMS, if kena 2nd time is 3 days ban right?
andrwss
post Apr 11 2019, 11:53 AM

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-

This post has been edited by andrwss: Apr 11 2019, 12:00 PM
andrwss
post Apr 11 2019, 11:59 AM

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QUOTE(kornvalley @ Apr 11 2019, 11:15 AM)
user posted image

This poor lady got her RM800 trip fare scrap from her acc because grab accused her of "jalan kosong" because rider complain they never made the journey. After 2 weeks no action from grab. Only after 2 days viral it in twitter, she got pay back, after grab made their investigation.

My highest trip so far only RM109 to Genting. 😂😂

Do you think the rider will get suspend or banned?

What type of investigation take so long time? So kesian that lady got her income suspend.
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This one sure Grabpay case and rider file "did not participate this ride" complaint wanna claim back $$$. Next time got big ride make sure you take selfie with your riders when they board your car as evidence 😂 Rider do thing like this is crime case already, if they try do it to credit card company see what happen, but sure grab wouldn't do anything to rider one because they're king.

This post has been edited by andrwss: Apr 11 2019, 12:02 PM
andrwss
post Apr 12 2019, 08:33 AM

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I think there is no need to show face, just real name enforcement will be more than enough, maybe just face/IC verification during registration

Also live selfie verification for every RM100+ booking so no more rider tak authorize issue

This post has been edited by andrwss: Apr 12 2019, 08:38 AM

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