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 Grab Driver Discussion V5 (2019 & 2020), Info and FAQ

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andrwss
post Jan 31 2019, 06:37 PM

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Lol, 0 high demand from 4-6pm and I was in Sibu town for at least an hour. RM4 flying everywhere with far pickup, who is gonna do it for peanut fare in traffic jam? Literally no drivers available in town atm except a few that set destination to airport.

user posted image


IMO, searching radius should not be 5km in a small town like Sibu, seriously. We have a few traffic lights within one kilometer. It is ridiculous to ask your driver to drive 3-4km to pick up a rider, and another few km to drop off a rider for RM4 during traffic jam. It is a JOKE. Your TBB only kick in after first few drivers ignored the job, if the first driver is AA the no TBB for sure even there is traffic jam.

Make searching radius to 2-3km, if no drivers then let the surge kick in immediately, the higher the surge the further the searching radius, up to 5km.

While KL is empty, Sibu will always be really packed during CNY (serious jam everywhere). With these peanut fares, I can guarantee there will be little to no drivers during CNY.

This is for your information. Happy Chinese New year!
andrwss
post Feb 1 2019, 06:34 PM

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Finally insider show up, nice

So earning/hour for drivers will be even lesser in 2019?

This post has been edited by andrwss: Feb 1 2019, 06:35 PM
andrwss
post Feb 2 2019, 02:03 PM

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QUOTE(grab_insider @ Feb 2 2019, 11:35 AM)
People here, they want to see how far rates can be cut and still have drivers on the road. Never mind if its a grumbling driver. A grumbling driver is still a driver...
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Quote first. Guys, in case one day their lansiness backfired their company will say whatever this guy said does not represent their company. Lol.

I knew from beginning that was your company mindset. Those who are still considering to join e hailing, open your eyes and decide before it is too late. This is how crap doesn't value your hard work, you're nothing to them even your lost your life or healthiness. They doesn't care about "old/experienced drivers", all they care was enough supply to fulfill demand.

IMO grab have poor leadership, poor decision making in many ways. You guys can achieve much better with such huge fund, but only with better leaders. Pity to their S*ftB*nk investor.

This post has been edited by andrwss: Feb 2 2019, 02:03 PM
andrwss
post Feb 25 2019, 12:41 PM

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QUOTE(shyghost @ Feb 25 2019, 10:55 AM)
Hmm... I ask CS to cancel a trip of mine in progress for a specific reason and they did. They did so explain that pax will never get to rate that trip or complain because it is cancel by operator. I know bcos I ask... I dunwan later pax complain shit story and later I get ban...

By your story, Pax is able to complain to CS after u cancel over 5min pax no show... and your DR drop... Even if the pax seen the butt of your car... it is still over 5min... so CS can simply lower DR?

Hmmm..... really pening...  rclxub.gif
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They can't rate but they can still fill complaint via support for previous trips. And these farkers who review them are the most farkers and useless among all, they really suka suka down drivers rating one even not your fault. If one day grab decide to laid off staff under budget those useless bastards will be the first to let go.
andrwss
post Feb 25 2019, 10:28 PM

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QUOTE(CWW88 @ Feb 25 2019, 09:23 PM)
Am a frequent user of Grab. Always will only book when am down at the lobby & will also remark to pick up at the guard house eventhough its easier to just wait at the lobby. This afternoon booked a ride to a nearby pharmacy to pick my meds. Like normal booked a car when am at the guardhouse. Weather was hot like fuck. Got a car. ETA 2 min. Nice. So i texted the driver & told him am already at the guard house and he replied OK. Had a chat with a guard while waiting. 10 min's passed and the driver didnt show up. Called no answer. Texted him, hi bang. You kt mana? He replied, tolong cancel. Wtf? Why didnt you just tell me when i texted you earlier? Its already scorching hot & am pissed. Took out my other phone and booked another car. Got it in 3 min. Left the previous booking. Abt 10min later when i arrived at the pharmacy i realised he hasnt cancel. So i cancelled it & classified it as driver asked to cancel.

Ita drivers like this whom gives other drivers a bad image. If dont want to pick up just ignore it. Dont be a bitch.

Thumbs up to the other drivers who respect their job. To those who dont tolong jangan jadi sampah.
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Really normal thing, once my friend got a booking but he don't want cancel and rider didn't cancel also. Finally he go pick him up 3-4 hours later after nap and surprisingly he is still waiting at the hotel lobby. The rider didn't mad also, lol. It is normal for drivers to play the cancel game with riders but this is the most epic one I ever heard.

For me I don't do such thing, if I don't wanna pick them up I will tell them to cancel immediately. But not all riders would obey all the time, it is the stupid cancellation restrictions that made both riders and drivers suffer.
andrwss
post Feb 25 2019, 11:02 PM

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QUOTE(george steve @ Feb 25 2019, 10:40 PM)
Could this be the case.
Does anyone here had an experience like this.

This happenned at Penang Island this afternoon.

A Japanese Rider wanted to go to Penang Airport from Georgetown. I was on auto accept and acknowledged the ping as I was less than 0.8 km away from the pickup.The payment mode was cash payment. When I reached there about 2 minutes later the rider was missing.
When I asked someone standing there, she said a japanese got into another car a few seconds earlier. I called the rider a few times and nobody replied, I needed to wait for 5 min to tag the passenger no show.
I could not accept the another passenger there until the 5 min timeout.Although Grab reimbursed for the no-show.
I will go to the Grab office tomorrow on this issue.
Is stealing pings rampant??
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Is this real? Make sure you ask grab to check the rider history if your ping kena steal. Response back how serious grab taking cheaters, whether they ban him or not etc. This is so ridiculous.
andrwss
post Feb 26 2019, 07:05 AM

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QUOTE(forever1979 @ Feb 26 2019, 03:56 AM)
cannot brain la why other than MP or UP, drivers still want to on AA until need to cancel...

hardly i cancel now and never i ask rider to cancel, except for some reasons....
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You know why? Because grab want 5% more commission and drivers want 5% less commission lol. If grab make all commission to 20% then majority people don't have to on AA, since minimum acceptance is only 30% and easy to maintain.
andrwss
post Feb 28 2019, 08:23 AM

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QUOTE(Calvin871989 @ Feb 27 2019, 11:56 PM)
Exactly , but a lot of drivers or drivers that "knowingly' know/knew this still continue to drive for grab and thus this is where the low fare + far pickup distance is an advantage for grab. Get it ?

Grab knows that there will be always an abundance of drivers out there that they can bully or take advantage with what I've replied to you above. Have you ever thought about that ?

The SMS I got from grab stated my cancellation rate was higher compared to 95 % of other grab drivers.

Just imagine the other 95% or how many grab drivers a day are accepting low fares + far pick up distance. Don't you think these drivers are being used and taken advantage regardless if their full time or part time with AA on or off ?
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Yes, grab strategy is to recruit as much new drivers as possible to do those terrible jobs, introducing AA to make you regret it too late. If everyone is experienced and not on AA, sooner or later no one will be doing those bad jobs (low fare/far pick up). For now it is not something grab worry about with unlimited supply of lembus. No one sane should ever do a RM5 job that take 40 minutes to complete, you can't even cover your petrol/maintenance cost. But there will always be someone who fall for it daily.
andrwss
post Feb 28 2019, 08:32 PM

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QUOTE(AegonTagaryen @ Feb 28 2019, 02:45 PM)
Yesterday at 7.45pm, just for fun I wanted to know if there is any demand for 6s job nearby Giant and Seksyen 13 Shah Alam. So I only turn on 6s service. After 45 mins, NOTHING!

When I check my Crap Apps, this happens.. Not sure why, I don't have any apps to mess with the GPS installed in the phone.

user posted image
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Restart GPS/phone and see. What phone model you use? Try update your A-GPS data and stay outdoor
andrwss
post Mar 2 2019, 07:03 PM

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QUOTE(zinglicious @ Mar 2 2019, 04:31 PM)
Had morning spin at Mont Kiara but the trips were without TBB in friday rush hours yesterday cry.gif

Took another spin in the evening and had super fares and many with TBB at Mid Valley to KLCC. Best of all, got a trip back to Desa Parkcity where I ended grabbing riders at 9pm. rclxm9.gif
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If you start right as the jam start you won't get TBB, but contributed to drivers later for TBB, because that is how grab gather data. So the worst time to start grabbing is right when the jam start, and the best time to start is right when the jam almost done lol
andrwss
post Mar 5 2019, 11:38 PM

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QUOTE(yhtan @ Mar 5 2019, 11:27 PM)
John Chong still english name, the name appear is in chinese wording and i able to read it. No way that indian foreign worker can understand or write that.
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They can copy from net but doesn't understand it, I also met before. They do it because got cancelled too much with their real name, so they use chinese/Korean name instead.
andrwss
post Mar 6 2019, 07:33 AM

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QUOTE(Alert_RaZO @ Mar 6 2019, 12:26 AM)
Do u all encounter the apps  every 30min disconnect and reconnect issue? Since January until now like that
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Yes, it was intended to counter modded app users. Not sure if they are able to bypass it yet.
andrwss
post Mar 7 2019, 08:16 PM

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Insurance RM3k? Seriously?
andrwss
post Mar 8 2019, 01:17 PM

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QUOTE(shyghost @ Mar 8 2019, 09:37 AM)
How else the authority going to identify from afar that that car is ehaling or not when picking up a rider. Now the sticker be it small or big... that is the question...

Grab will lose the ad revenue. No more laptop, credit cards, tealive cup, halfbody insurance man, a unicorn cornetto, green tea cup and halfcoin on top of the roof of grabcar when JPJ implement the rule.

Can you see their game? Grab drivers have no qualms taking PSV and puspakom checks but now they up the ante by saying status change and stickers...

Imagine 285k of drivers minus 80%. Only left 60k drivers to supply the demand. While 50% lost of drivers will surge the price double... Imagine 80%...

Do you think GRAB will sit to see their revenue drop 80%?

IE: Funny all regulations talks but no talks on revising the fare to be on par with taxis... Bunch of monkeys!!!
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If can't beat them, join them
Taxi can take customer road side, justgrab priority to taxi, RM1 commission rather than freaking 20-25% commission.
andrwss
post Mar 9 2019, 06:31 PM

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The war between e hailing and taxi will go on forever, until the day the taxi eliminate e hailing, or taxi themselves become e hailing. Look at Taiwan, with the latest law Uber is almost eliminated. Meanwhile in Hong Kong, taxi themselves had e hailing to compete with Uber.
andrwss
post Mar 13 2019, 12:06 PM

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QUOTE(AegonTagaryen @ Mar 13 2019, 10:19 AM)
What a crappy shit when I was at the red hot spot zone and NO JOB for an hour? Seriously i cannot brain this. I missed UP and MP has no bonus at all. My earning was RM25 for 3 hours since 6:30 am.
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Too much drivers? Sometimes in Sibu we only get one RM4 job in 1-2 hours lol.
andrwss
post Mar 13 2019, 05:59 PM

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QUOTE(blueric94 @ Mar 13 2019, 03:53 PM)
My comment obviously targets those who think AA is not worth during peak, you got see me show income during non peak? 😉
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You sound more like grab spy lol, encouraging AA for max profit. Sure you didn't use modded app for that amount of profit/hour? If everyone follow the level of your proness many people can quit job and drive grab instead.
andrwss
post Mar 15 2019, 07:15 PM

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VOIP sucks big time, here is how to bypass it and use regular phone

Use Free voice call, then hang up immediately, then tab Free voice call again, then you will see a new pop up which have use regular phone call


andrwss
post Mar 15 2019, 07:22 PM

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QUOTE(Evilson @ Mar 15 2019, 04:26 PM)
I received a sms msg from grab today regarding I cancel rider without any reason with adr number. So I called grab help centre to check the matter. After checking I was inform is was due to the matter I over charged rider on September 2018?? 

1st) isn’t it too late to let driver know what’s goin on & miss inform?

2nd) as i can remember I’ve never will overcharged rider I’m not that stupid as well as rider will also knew the price of the fix fare.

3) in this case grab just accept rider complain & gave driver a warning without investigating the issue. Justice has to be served.

Wth this grab company handle this matter & put the blame on others without clarifying the matter first

Ever is a soft warn, I’m still not happy
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I also kena before, grab seems never investigate and listen everything to rider complaint.

Once again, it is easy to kacau drivers as a rider, simply file complaint under "overcharging" and sure the driver will kena warning for no reason. Other type of complaints grab doesn't care one, except overcharging. It is really easy to send drivers to reeducation class this way, lol
andrwss
post Mar 15 2019, 08:46 PM

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QUOTE(Evilson @ Mar 15 2019, 08:32 PM)
Agree, grab operation really need to consider both side on any issues . Standing only at rider side will kill grab partner soon or later. Anyway. Lesson learned so be smart guys..
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The only way to make grab change is to ABUSE it, grab won't care if you didn't make it big. Let the news spread, let the riders randomly file complaints under overcharging, let the drivers innocently punished, once many people kena only grab will change something.

Dear riders of grab, if you were unhappy with your drivers, need not argue or complaint anything, simply file complaint under "Overcharging" after the trip to get him banned! This is because grab never investigate the issue and will listen fully to riders even it was false accuse! If you file complaint under other sections you will only will be entertained with formal templates and nothing will happen to drivers at all!

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