Help! I bought the voucher but don't see the QR code or bar code in my mobileapps. Only have a verification code (that was sent to my email and in my mobileapps shopping history). So how can I redeem it. Anybody got the QR code sent to them?

did you read the product details?

Yes. I read it many times but don't really understand. Can you help. I have ever bought petronas voucher elsewhere before and they sent me the information (barcode and qr code through the apps). This, they only send verification code. There's a button for 'scan and redeem' but where's the qr code to scan?

Alternatively, do I press the 'cannot scan and redeem' and ask the petronas station to key in their station account #?

To redeem u need to click on the 'scan n redeem' button then u will be prompted to keyin the station account# which is done by the station.

To redeem u need to click on the 'scan n redeem' button then u will be prompted to keyin the station account# which is done by the station.

The problem is cashier does not know how to do this action. I have been to 2 stations listed but at both station the cashier did not has any idea on what this step is. Send message to Prestomall and no feedback at all. Very bad experience with this purchase and will not buy any voucher from Prestomall in the future.

Unlike Lazada where they send us the QR Code to be scanned by cashier. Much simpler.

To redeem u need to click on the 'i'm unable to scan n redeem' button then u will be prompted to keyin the station account# which is done by the station.

If not mistaken, don't click scan and redeem. Think they normally clicked the button below it (something like "unable to scan").
Once clicked, it will just ask for them to key in their petrol station code. After key in then it's done.

I've tried at about 5 different Petronas, all without issues, but of course some are a little blur, some more expert

If not mistaken, don't click scan and redeem. Think they normally clicked the button below it (something like "unable to scan").
Once clicked, it will just ask for them to key in their petrol station code. After key in then it's done.

I've tried at about 5 different Petronas, all without issues, but of course some are a little blur, some more expert

I went & checked out the Petronas nearby my home, the cashier said they know how to redeem the Mesra e-voucher using Presto. So I'll try to purchase my 1st e-voucher from GrabPay. 

Once you find an accessible Petronas that knows how to handle the Prestomall PeV then it's really convenient. I've been using them since last year. I was lucky that the Petronas that I frequent accepts them with no problem. Totally stopped using PGCs.

What is "PGCs"? 

Sorry, the Petronas Gift Cards.

Help! I bought the voucher but don't see the QR code or bar code in my mobileapps. Only have a verification code (that was sent to my email and in my mobileapps shopping history). So how can I redeem it. Anybody got the QR code sent to them?

I went & checked out the Petronas nearby my home, the cashier said they know how to redeem the Mesra e-voucher using Presto. So I'll try to purchase my 1st e-voucher from GrabPay. 

It's found in the presto app under my purchased

If we use grab pay to buy stuff from prestomall we will still get x20 points? Am trying to find the best way to collect points before they revise the point collection system
Or if some household goods shop has grab pay then it would be good too.. Like Harvey Norman or something.. But doesn't seem like it

If we use grab pay to buy stuff from prestomall we will still get x20 points? Am trying to find the best way to collect points before they revise the point collection system
Or if some household goods shop has grab pay then it would be good too.. Like Harvey Norman or something.. But doesn't seem like it

Any farmasi accept grabpay?

The merchant list is not accurate at all