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 Maxis OnePrime (Home) - 4G wireless backup

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jsnhoh
post Oct 24 2019, 08:09 PM

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QUOTE(ktn1169 @ Oct 24 2019, 05:56 PM)
I guess my 4G backup sim was banned too.
Can't access internet from tablet anymore today after lunch.
Put it into my phone then saw "Sim 1 not allowed". Try to register to MY MAXIS 4G network and get a message 'Your SIM card doesn't allow a connection to this network."
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How long u had been using this backup sim card?? Mind to share?? Thanks
ktn1169
post Oct 24 2019, 09:49 PM

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QUOTE(jsnhoh @ Oct 24 2019, 08:09 PM)
How long u had been using this backup sim card?? Mind to share?? Thanks
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1 year. I think Maxis start taking action now~~
when I register for OnePrime, only MaxisOne 188 can register for OnePrime, now MaxisOne 98 also can get One Prime. The barrier to entry is lower a lot

This post has been edited by ktn1169: Oct 24 2019, 09:52 PM
jsnhoh
post Oct 25 2019, 01:14 AM

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QUOTE(ktn1169 @ Oct 24 2019, 09:49 PM)
1 year. I think Maxis start taking action now~~
when I register for OnePrime, only MaxisOne 188 can register for OnePrime, now MaxisOne 98 also can get One Prime. The barrier to entry is lower a lot
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Ic, thanks
SUSStupidGuyPlayComp
post Oct 25 2019, 06:55 AM

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We use the backup sim with modem in computer only, dont use it on phone/tablet
jiesheng12
post Oct 25 2019, 01:24 PM

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QUOTE(StupidGuyPlayComp @ Oct 25 2019, 06:55 AM)
We use the backup sim with modem in computer only, dont use it on phone/tablet
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i using the backup sim with the maxis broadband, by yesterday afternoon kena banned already cry.gif
jsnhoh
post Oct 25 2019, 01:32 PM

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QUOTE(jiesheng12 @ Oct 25 2019, 01:24 PM)
i using the backup sim with the maxis broadband, by yesterday afternoon kena banned already cry.gif
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How u use the backup sim with maxis broadband?? U mean maxis modem ??
jiesheng12
post Oct 25 2019, 01:35 PM

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QUOTE(jsnhoh @ Oct 25 2019, 01:32 PM)
How u use the backup sim with maxis broadband?? U mean maxis modem ??
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yaya maxis broadband modem (Huawei B315 4G LTE Router By Maxis)
jsnhoh
post Oct 25 2019, 03:54 PM

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QUOTE(jiesheng12 @ Oct 25 2019, 01:35 PM)
yaya maxis broadband modem (Huawei B315 4G LTE Router By Maxis)
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Huawei?? My router given by maxis is TP link... omg... so many routers.
ktn1169
post Oct 25 2019, 06:30 PM

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QUOTE(jiesheng12 @ Oct 25 2019, 01:24 PM)
i using the backup sim with the maxis broadband, by yesterday afternoon kena banned already cry.gif
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same time with me. banned at 1.40+pm
SUSStupidGuyPlayComp
post Oct 25 2019, 07:54 PM

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QUOTE(ktn1169 @ Oct 25 2019, 06:30 PM)
same time with me. banned at 1.40+pm
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Did you receive any notification about the banned?
flipflap78
post Oct 25 2019, 11:52 PM

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QUOTE(jiesheng12 @ Oct 25 2019, 01:24 PM)
i using the backup sim with the maxis broadband, by yesterday afternoon kena banned already cry.gif
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did you call Maxis to confirm if they already banned the 4G backup SIM card?
meteorex
post Oct 26 2019, 01:06 PM

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My 4g backup sim also got banned since yesterday cry.gif
jsnhoh
post Oct 26 2019, 01:40 PM

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QUOTE(meteorex @ Oct 26 2019, 01:06 PM)
My 4g backup sim also got banned since yesterday cry.gif
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OMG... So many got banned. Let change to other Telco. Bullshit maxshit...
stevenlee
post Oct 27 2019, 01:31 AM

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My sim get ban today.
I talk to customer service , the sim will connect when in dongle and bb service down.
Else it won’t connect regardless you put in dongle and use at pc.
Kinda smart.. no idea how they can prevent this.
Need find solution for my iPad now..
Gregar Forte
post Oct 27 2019, 02:18 AM

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When banned, is the whole subsciption(including fiber) also barred? Or the backup sim only? Thats kinda ranting.gif
SUSStupidGuyPlayComp
post Oct 27 2019, 06:38 AM

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You all take out from USB dongle to use?
stevenlee
post Oct 27 2019, 10:16 AM

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QUOTE(Gregar Forte @ Oct 27 2019, 02:18 AM)
When banned, is the whole subsciption(including fiber) also barred? Or the backup sim only? Thats kinda  ranting.gif
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just the sim card not able to use outside of Maxis modem


QUOTE(StupidGuyPlayComp @ Oct 27 2019, 06:38 AM)
You all take out from USB dongle to use?
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it wont work if the dongle out of maxis router
if in dongle, it will show maxis line with 4G but you not able to connect..
it kinda set the dongle only allow connection with plug in to maxis router


SUSStupidGuyPlayComp
post Oct 27 2019, 12:54 PM

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QUOTE(stevenlee @ Oct 27 2019, 10:16 AM)
just the sim card not able to use outside of Maxis modem
it wont work if the dongle out of maxis router
if in dongle, it will show maxis line with 4G but you not able to connect..
it kinda set the dongle only allow connection with plug in to maxis router
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I suspect its not banned, it was force update the dongle firmware cause it cant use anymore out from the maxis router.

refer back to earlier in this thread, many forumer mentioned it already
cruxidex
post Oct 27 2019, 02:42 PM

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The spare backup sim on the modem of the maxis router can no longer used on other device. Today it doesn't work on my B618 and also when put in my Oneplus 7. I have put back the back up sim to the ZTE modem on the router. Disconnect my fibre and the backup sim works fine...

So it's not that the sim is banned forever.. its banned to be used other than on the modem+router

Below is the response from maxis CS on twitter

Hi, the 4G SIM Card backup and the dongle can only be used when MaxisONE Home is disconnected or there are service interruptions. While waiting for the Service(s) to be restored, you may be automatically connected to temporary internet through the router wireless backup. You are strictly not allowed to remove the Maxis Equipment (including any SIM Card) from the router without Maxis’written permission. The specific device warranty for the dongle may be void and Service may be barred or terminated if SIM Card is removed from router. TQ-Fiza
jsnhoh
post Oct 27 2019, 03:32 PM

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Any other portable broadband recommend?? Since now the 4g sim no longer can be used separately.

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