Hmm... When u disabled DNS relay it shows 4 DNS? Isn't you set the primary and optional then it should be using the one u set instead of auto which is tm DNS. When u disabled DNS relay, ur pc or phone should now show the primary and secondary DNS as what u configured in the router.

Interesting. Im not using dir 842 but I think never saw more than 2lines of DNS before... Same for your phone? Maybe try a ipconfig renew command? Or maybe flushing it DNS?

It should be fine. Coz it should be in order. It will connect primary. If false then secondary, if false again then only 3rd and so on. Since the tm is on 3rd and 4th so it should be fine.

How about the ultimate solution - restart. Haha. Is it happening to all windows pc?

TM stock router have hardcoded DNS servers, so in other words, it will always have the two TM DNS servers.

So after few days, the sales team called and ask to defer the downgrade at least until end Dec 2018 because they say sayang the account is RM 189 100Mbps can get turbo to 800Mbps..
shall see and wait

edit: did confront them about 100Mbps -> 500Mbps for RM 189 but the team assured me my account is eligible for the 800Mbps one

Why not TM's 30Mbps for RM89 package? It's currently unlimited quota till year end and I have a feeling that'll be extended when the time comes.. Alternatively, try talking Maxis up, they might be willing to help somewhat offset the termination fee with some freebies, etc..

Guys, those who got their Turbo, and your unifi is no longer under contract. Take a minute and check your account whether your contract has been refreshed for 24 months or not???

Can check it via your Unifi Dashboard, the 3 dots beside your account status, select "Request For Termination", press OK and the following page should display your account details.

I checked with TM before my turbo, my contract will be expire on Jan 2019. But just now I play around with that option, found out that my contract was refreshed without my consent.

I did, and they confirm with me that my contract expire date remain the same in their system. I just never thought that the 1st CS can gave such explanation on my unifi dashboard details... 

Actually my house ady got those "ahem" IPTV services which have around 300 channels, so do you think it is worth to tied down for 1 year contract for those channels offer by UnifiTV Ultimate? Not even a single time I use this service before, so not sure about their video quality? Are those channels all in FULL HD?

this is what it shows in my portal



and this is after reconfirming



so, what gives? lmao

still no news for VDSL users, pay for RM179 for just 50mbps. No announcement made at all.

My fiancé is currently paying rm189 for her 50mbps plan + std 20 (free Calls) + varnam pack.

She is unable to upgrade her plan as she lives in condo. Took her to Menara TM today and changed her plan to RM99 (50mbps+ STD20 free calls + varnam pack.  Order was processed at 1pm today and completed at 7pm today.

Also, manage to pressure TM to change all her equipments. TM log an order and informed that equipments will be changed within 72 hours with no further questions asked and contract refresh for 2 years.

I managed to get rm7.50 call usage refunded to me. Next mission: cucuk TM to gimme unlimited capacity deal below rm100 including taxes, i dont mind speed upgrade being taken back... heck i survived dial up, 5Mbps is enough for me. [Unifi basic is no go]. They are not a manufacturing company, to say xxx speed is no longer available would be digging their own graveyard.

Credits to mylinear.

Is it the same place for you to check turbo? I do not see any option to upgrade/request termination on my account status.

Hahahaha honestly. I did nothing, I gave them my unifi account number and told them I got a special 800mbps plan from TM and I mentioned their special officer name who was dealing on my legal matter with mcmc and then I have my fiance’s Number and told them straight to the point. I need this 50mbps plan at rm99. To be honest this RM99 50mbps plan doesn’t come with free calls. I just told them I want everything to remain as per current plan and at the price of rm99. They just told me “ok sir” and took my fiance’s Ic and submit for proceessing. They told me the plan was not in their system and they told me within a hour they will get it approved and the order will be reflected in the system. I also stress that I need new btu, router and dect
As the current ones are old. They ask me if I’m ok to refresh my contract I said yes of course provided my equipments are all new. They said within72 hours TM will send their contractor to change all equipments at my fiancé’s residence. I told them thank you and I left.. that was all about it..

Just checked. My ac won’t be turboed. So switching over to other telcos.

Latest latest news is :  I was told by non Unifi dealer today that we must give 1 month termination notice to TM even if our contract has expired. And to return modem to TM if wanted to terminate?  Is it true? Why some earlier posts here, I read just need go to portal ( pls advise where? ) and terminate without notice or giving back modem?

Sorry I don’t have time to go thru all 191 pages of earlier conversations again! I just need quick answers so that i know what to do.

Anyone can help? Thanks in advance!

meaning ? RM129 - rm30 = RM99 ??? I am blur and sorry bro .

Guys, I'm currently having Ultimate pack with my Unifi account. Do you think it is possible that I downgrade it to Ruby and further reduce my month bill another RM30?

Assuming my Unifi is no longer under any contract...

Requested to so called downgrade my RYE 100mbps to current RM129, was told that if we terminate the line before the contract ends, we have to pay RM129 x “remaining month”.

WTH?! Then what’s the point to terminate.

Btu is old Huawei, the connection speed to my mikrotik router only 100mbps.

Tested on wifi 5ghz and LAN, all same result. LAN to router is 1gbps, WiFi is ~300mbps

Portal didn't mention of change of btu.

Nothing indicate change btu, just this.

is submitted by me.

I did check with customer service at TM Point when i walkin upgrade to 100Mbps (RM129) package, they say 600 mins free call
- only for all local fixed line or local mobile number.
- not for toll free number eg 1800, 1300 etc. this chargeable
- 600 mins call include TM line call to TM line
- after 600 mins, all chargeble except TM line to TM line (free)