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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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Sam Leong
post Oct 11 2022, 02:47 PM

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Can TIME fix the routing to China Telecom?
Since last year getting unuseable performance from TIME - China Telecom
Even Cloudflare Zero Trust provide a better performance for China Telecom
Already tell CS many time regarding this routing issue , still not fix yet


TIME - CT direct :

user posted image

TIME - Cloudflare Zero Trust - CT:

user posted image
Sam Leong
post Oct 11 2022, 02:53 PM

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QUOTE(Sam Leong @ Oct 11 2022, 02:47 PM)
Can TIME fix the routing to China Telecom?
Since last year getting unuseable performance from TIME - China Telecom
Even Cloudflare Zero Trust provide a better performance for China Telecom
Already tell CS many time regarding this routing issue , still not fix yet
TIME - CT direct :

user posted image

TIME - Cloudflare Zero Trust - CT:

user posted image
*
Speedtest to Shanghai China Telecom :

Direct :

user posted image

zero trust ping higher but speed better than direct
via Cloudflare zero Trust :

user posted image
wick3d
post Oct 11 2022, 10:12 PM

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Hi sifus, I just got time installed at my condo. Was given the Huawei OptiXstar HG8145X6 unit. Just wondering, does the unit have the capability to create a guest wifi network?
HolyCooler
post Oct 13 2022, 11:58 AM

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QUOTE(diehard1979 @ Oct 9 2022, 08:44 PM)
Do you play LOL on NA server?
I get 234ms.
For DOTA2 because got singapore server I can get 17ms.
*
Nope, no play LOL or Dota. For NA region, it is basically too far away from Asia, fighting games' players here have no chance to play with NA region, the ping is too high until unplayable.


HolyCooler
post Oct 13 2022, 12:05 PM

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QUOTE(OlgaC4 @ Oct 11 2022, 12:02 PM)
For me using unfi. The ping will be the same somehow the respond is slow.
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In certain situations, ping connecting to the same oversea player using Time or Unifi would show the same / similar, but most of the time, Time will show better ping. I guess it might be due to sometimes i connected to a better routing Unifi. Unifi slower response, i suspect might have something to do with packet lost.

P/S When i am playing online games, no matter using Unifi or Time, nobody will use the same line i use, to prevent any possibility of causing lags or increase the ping for my game. I want 100% as smoothest experience as possible.
OlgaC4
post Oct 13 2022, 12:08 PM

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QUOTE(HolyCooler @ Oct 13 2022, 12:05 PM)
In certain situations, ping connecting to the same oversea player using Time or Unifi would show the same / similar, but most of the time, Time will show better ping. I guess it might be due to sometimes i connected to a better routing Unifi. Unifi slower response, i suspect might have something to do with packet lost.

P/S When i am playing online games, no matter using Unifi or Time, nobody will use the same line i use, to prevent any possibility of causing lags or increase the ping for my game. I want 100% as smoothest experience as possible.
*
The ping effect my accuracy with my weapon. Some how is not about ping i think is about packet lost also. Ip address also make the different

This post has been edited by OlgaC4: Oct 13 2022, 12:09 PM
Vail
post Oct 13 2022, 02:38 PM

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Guys, anyone know how much it cost to replace old BTU/ONT (huawei white color 1) from TIME ?



Cause mine kinda faulty, the power wire very lose, if accidentally ter touch the cable port, it wont turn on unless i keep twisting the head.



HolyCooler
post Oct 13 2022, 03:10 PM

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QUOTE(OlgaC4 @ Oct 13 2022, 12:08 PM)
The ping effect my accuracy with my weapon. Some how is not about ping i think  is about packet lost also. Ip address also make the different
*
I was told IP = related to routing, difference set of IP binds to difference routing. If you get a good IP, meaning your routing is good, with faster ping, and lesser packet lost.
diehard1979
post Oct 13 2022, 04:24 PM

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QUOTE(HolyCooler @ Oct 13 2022, 03:10 PM)
I was told IP = related to routing, difference set of IP binds to difference routing. If you get a good IP, meaning your routing is good, with faster ping, and lesser packet lost.
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do you know which range are good ip?

jjj2
post Oct 13 2022, 08:06 PM

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QUOTE(Vail @ Oct 13 2022, 02:38 PM)
Guys, anyone know how much it cost to replace old BTU/ONT (huawei white color 1)  from TIME ?
Cause mine kinda faulty, the power wire very lose, if accidentally ter touch the cable port, it wont turn on unless i keep twisting the head.
*
Hi, may I know which model ? If it's under warranty, then you can get it replaced Foc.
Thanks.
Vail
post Oct 13 2022, 08:54 PM

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QUOTE(jjj2 @ Oct 13 2022, 08:06 PM)
Hi, may I know which model ? If it's under warranty, then you can get it replaced Foc.
Thanks.
*
HG8240H. I dont think its under warranty anymore, but then again i dont know whats the warranty duration. Been subscriber since 2016, but never renewed my contract.

I asked TIME in their FB chat, they said RM400 for the modem. Or renew my contract sweat.gif

This post has been edited by Vail: Oct 13 2022, 08:55 PM
OlgaC4
post Oct 13 2022, 09:22 PM

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QUOTE(Vail @ Oct 13 2022, 08:54 PM)
HG8240H. I dont think its under warranty anymore, but then again i dont know whats the warranty duration. Been subscriber since 2016, but never renewed my contract.

I asked TIME in their FB chat, they said RM400 for the modem. Or renew my contract  sweat.gif
*
Renew is better. With Rm400 can get very good modem if buy outside

This post has been edited by OlgaC4: Oct 13 2022, 09:22 PM
Vail
post Oct 13 2022, 09:28 PM

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QUOTE(OlgaC4 @ Oct 13 2022, 09:22 PM)
Renew is better. With Rm400 can get very good modem if buy outside
*
You meant router is it ? biggrin.gif

Currently im on DIR 882 and its perfectly working fine for my devices, can get around 500-600+ mbps on wifi 5ghz depending on which device i use.

renewing option, making me read some posts here about the router being offered by TIME for WIFI6 / HG8145X6. Kinda scared to renew to get a locked router from ISP/TIME.

Actually was gonna invest on new WIFI6 router myself but now that modem is acting weird. sweat.gif
OlgaC4
post Oct 13 2022, 09:44 PM

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QUOTE(Vail @ Oct 13 2022, 09:28 PM)
You meant router is it ? biggrin.gif

Currently im on DIR 882 and its perfectly working fine for my devices, can get around 500-600+ mbps on wifi 5ghz depending on which device i use.

renewing option, making me read some posts here about the router being offered by TIME for WIFI6 / HG8145X6. Kinda scared to renew to get a locked router from ISP/TIME.

Actually was gonna invest on new WIFI6 router myself but now that modem is acting weird.  sweat.gif
*
I think the modem belong to TIME. They will replace fOC. Pls check again.
jjj2
post Oct 13 2022, 10:09 PM

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QUOTE(Vail @ Oct 13 2022, 08:54 PM)
HG8240H. I dont think its under warranty anymore, but then again i dont know whats the warranty duration. Been subscriber since 2016, but never renewed my contract.
Hi, HG8240H ONu is under lifetime warranty.
I asked TIME in their FB chat, they said RM400 for the modem. Or renew my contract  sweat.gif
Yes, total replacement is RM400. If you signup a new contract, then you will get latest devices.

*
jjj2
post Oct 13 2022, 10:12 PM

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QUOTE(Vail @ Oct 13 2022, 09:28 PM)
You meant router is it ? biggrin.gif

Currently im on DIR 882 and its perfectly working fine for my devices, can get around 500-600+ mbps on wifi 5ghz depending on which device i use.

renewing option, making me read some posts here about the router being offered by TIME for WIFI6 / HG8145X6. Kinda scared to renew to get a locked router from ISP/TIME.

Actually was gonna invest on new WIFI6 router myself but now that modem is acting weird.  sweat.gif
*
If performance wise is a major concern, invest a new WiFi6 router by yourself is a way better.
Vail
post Oct 13 2022, 10:29 PM

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QUOTE(OlgaC4 @ Oct 13 2022, 09:44 PM)
I think the modem belong to TIME. They will replace fOC. Pls check again.
*
QUOTE(jjj2 @ Oct 13 2022, 10:09 PM)
*
Ahh lifetime warranty ? TIME honors this ?

Im gonna speak to the CS again thanks!

QUOTE(jjj2 @ Oct 13 2022, 10:12 PM)
If performance wise is a major concern, invest a new WiFi6 router by yourself is a way better.
*
Yeah cause i have bad experience with ISP own routers which comes locked/missing some features. If i can save from replacing modem for 400, id definitely invest in new router myself.
Then probably gonna renew my contract finally, saw that philips air purifier promo for free if renew contract on selfcare. tongue.gif


user posted image

This post has been edited by Vail: Oct 13 2022, 10:29 PM
edytion
post Oct 13 2022, 11:11 PM

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is TIME connection down? No connection here in bangsar south
anferpenn
post Oct 13 2022, 11:23 PM

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Same here, connection down suddenly around 11.15pm
yewfatt
post Oct 13 2022, 11:24 PM

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Same here at bandar puncak alam. Eco world garden. Went down the same time


Update: is back online at 11.25pm

This post has been edited by yewfatt: Oct 13 2022, 11:26 PM

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