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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps
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jjj2
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Oct 19 2018, 01:28 PM
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QUOTE(chuahcs79 @ Oct 19 2018, 12:34 PM) After click downgrade on 17th Oct in self care, today finally successfully downgrade to 100Mbps, connection is much more responsive compare to 500Mbps ( sometimes wifi is on but zero data packet running up/down) . My Installation team feedback to me that the 500Mbps speed is getting more stabilized & consistent, anyway we will still constantly monitor it. Thanks.
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jjj2
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Oct 19 2018, 01:29 PM
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QUOTE(terdit @ Oct 19 2018, 01:20 PM) Any recommended router?  Any budget limitation & how big is the area you wanna cover ?
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jjj2
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Oct 19 2018, 01:51 PM
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QUOTE(terdit @ Oct 19 2018, 01:45 PM) was looking at TP-Link Archer C1200, the current that TIME providing. Since that model cost around RM250, so maybe budget below 300 is that sufficient? Not really need a big coverage, i dont have big house i got no complaint on the current DIR-850L coverage In that case you can consider this, the unit costs RM235 + installation with 3 years warranty. Note : -- Once a while Disconnection is reported for this router. -- Orange globe light bug not fully resolved.
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jjj2
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Oct 19 2018, 02:10 PM
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QUOTE(terdit @ Oct 19 2018, 01:54 PM) You mean TP-Link Archer C1200? Yes.
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jjj2
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Oct 19 2018, 02:37 PM
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QUOTE(terdit @ Oct 19 2018, 02:34 PM) -- Orange globe light bug not fully resolved.Means the Globe light is orange but internet is up as usual? Sometimes orange light but Internet is UP, sometimes NOT.Saw from TIME shop, is RM235 or 24 months contract renewal. I think my contract expired around Aug 2019, so 24 months start from Aug 2019? or 24 months start from now? If you purchase it, there is NO Contract Reset. This post has been edited by jjj2: Oct 19 2018, 02:37 PM
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jjj2
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Oct 19 2018, 07:48 PM
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QUOTE(Jas2davir @ Oct 19 2018, 07:14 PM) Hey guys so i finally had the chance to head to my friends place to test his time connection, yea his internet is 1gbps and it works perfectly however he is unable to visit bet888 and i thought maybe the site is down, but i tried connecting to other websites e.g. googled xvideo on his pc and clicked the link it said the same thing "connection timed out", not sure what to do because i recommended him to get time when they started servicing his neighborhood. Should i maybe use a different DNS or turn off DNS? or do i contact time however might be a very awkward conversation, and he is asking me to fix it  Hi, you may login to the router and use a different DNS, either Google, OpenDNS or Cloudflare DNS. Thanks.
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jjj2
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Oct 20 2018, 07:00 AM
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QUOTE(brandonkl @ Oct 20 2018, 12:14 AM) I wonder by Time provides the DIR-882 router to 1 Gbps customers when the maximum download speed for it is less than 900 Mbps? This router capable of supporting up to 1Gbps on cable (LAN).
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jjj2
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Oct 20 2018, 07:03 AM
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QUOTE(Ree73 @ Oct 20 2018, 05:16 AM) anyone notice that the upgrade dont come with free voice call? Suppose that example the 1G plan should have 300mins free call, but selfcare just with 0 voice call??? Hi Bro, The table chart is a bit confusing but by default all plans come with Basic (Pay-per-use) voice plan with NO Free Dect Phone. Anyway, you have the options to go for Voice Lite (Add RM2.50/month for 30mins Free Calls + Free Dect Phone) or Voice Max (Add RM10/month for 300mins Free Calls + Free Dect Phone). Thanks.
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jjj2
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Oct 20 2018, 08:59 PM
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QUOTE(rewlie @ Oct 20 2018, 01:05 PM) im having issue with tplink c1200 whereby this router prompted ipv6 to my device even i have disabled it from router itself, TIME will only replace this with dlink 882 once my contract hit 12 months, so now i need to find a replacement while waiting for TIME, any router capable of doing what tplink does except the issue and not burn my pocket for time being? suggestion please. Hi, after disabled the IPv6, try click the Save button. As the javascript for turning IPv6 on/off is bit buggy. Thanks.
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jjj2
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Oct 22 2018, 02:34 AM
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QUOTE(kevin23 @ Oct 21 2018, 11:58 PM) Their block is on and off. Sometimes blocked, sometimes can access. Does not work anymore. I change to google dns . Last time can access. Now cannot. But its on and off. Sometimes can access. Sometimes its blocked. Hi Bro, first of all can you show me yout DNS settings? Is it on the stock router Archer C1200 ?
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jjj2
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Oct 22 2018, 02:35 AM
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QUOTE(locoroco2 @ Oct 22 2018, 01:10 AM) so far Unifi if changed to google DNS always working, can access blocked sites without issue... any TIME specialists here can re-confirm on the issue on TIME with google DNS would encounter sites blocking on and off randomly? if so that would be a potential deal breaker for some... No it wont... unless the default settings is used where TIME DNS is configured as primary & Google DNS as secondary.
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jjj2
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Oct 23 2018, 01:25 AM
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QUOTE(zeero @ Oct 22 2018, 10:14 PM) Hi. I just got my TIME Fibre installed today, and i noticed something similar to what you have mentioned here - the orange globe keep popping up, and when i logged in into the router setting, it shows "poor network". What is the issue? The router? What is the remedy? Hi..2 symtoms observed, one -- orange light, Internet Disconnect; 2nd -- orange light, Internet still up. The latter occurs Intermittent, the latest firmware reduces this but still does not 100% eliminates it.
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jjj2
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Oct 23 2018, 01:27 AM
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QUOTE(kevin23 @ Oct 22 2018, 11:03 AM) Google DNS. Yes c1200. This is for my place with TIME. My another house using Maxis. Also switch to google dns Same thing happens. Sometimes can access those xxx sites. Sometimes cant. Set the primary to OpenDNS/Cloudflare, Secondary to Google DNS. Thanks.
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jjj2
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Oct 23 2018, 01:30 AM
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QUOTE(Macnair @ Oct 21 2018, 10:12 AM) Do you guys know how to set static DNS in dir882? I just see DNS relay in the LAN settings Click on Advanced tab,set it under DNS, enable the Manual slider, click Add Server. * Note that you can set in max 3 servers. Thanks. This post has been edited by jjj2: Oct 23 2018, 01:31 AM
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jjj2
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Oct 23 2018, 01:32 AM
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QUOTE(saw2001 @ Oct 22 2018, 11:35 PM) Why some accounts getting free router upgrade and not all? All single band routers are replaced.
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jjj2
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Oct 23 2018, 08:44 AM
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QUOTE(zeero @ Oct 23 2018, 07:20 AM) Mine is the 2nd symptom.. orange globe keeps popping up but connection was/is still okay. So, would like to try updating the router's firmware, but which version of router i am using? I'm using the C1200 provided by TIME.. and there are 3 firmware versions on the site - v1, v2 and v3. How do i find out? Is it stated on the router/box? Thanks. Hi, please update it via https://www.time.com.my/updatemytplink/Thanks.
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jjj2
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Oct 23 2018, 03:46 PM
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QUOTE(yu_8200 @ Oct 23 2018, 10:28 AM) Yes we tested before this unit in a 2800 sq ft house. If we take comparison with same range router, Asus RT-AC68U, Asus outperforms Synology in terms of signal strength & beamforming, Synology RT1900AC beamforming proves not as responsive as Asus RT-AC68U. Thanks. This post has been edited by jjj2: Oct 23 2018, 03:46 PM
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jjj2
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Oct 23 2018, 06:12 PM
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QUOTE(MatrixRevolution @ Oct 23 2018, 05:49 PM) Not sure still got or not. Better ask Jjjj2 or yeapch01. Only applicable to 500Mbps & 1Gbps package.
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jjj2
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Oct 23 2018, 10:31 PM
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QUOTE(LordDenning @ Oct 23 2018, 09:19 PM) yeapch01 // jjj2any idea how to check when my contract ends? want to downgrade from 500 to 100 mbps. Hi Bro, send me your Service No, will check for you ya
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jjj2
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Oct 24 2018, 08:37 AM
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QUOTE(tango1800 @ Oct 23 2018, 10:40 PM) does this mean I wont be sacrificing on internet speeds or something else if I disable IPV6? No worries on that.
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