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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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jjj2
post Oct 28 2018, 05:36 PM

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QUOTE(GreenSamurai @ Oct 28 2018, 04:51 PM)
Are you selling it bro?
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We don't actively selling it, but we can order for you.

jjj2
post Oct 28 2018, 06:01 PM

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QUOTE(udin901 @ Oct 28 2018, 04:15 PM)
Hi guys,

If i downgrade to 100Mbps package, my discount of -RM20 everymonth will also move to the new package or not? currently paying RM119/500mbps
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Hi Din Bro,

You are allowed to downgrade, but any promo that you currently enjoying will be removed after the downgrade, and your contract will be reset.

Thanks.
jjj2
post Oct 28 2018, 06:30 PM

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QUOTE(jasonchan323 @ Oct 28 2018, 06:12 PM)
Not really bro, both connection TV and PC to DIR882 are wireless. Once jump put to main screen, can click back in on the spot. Just wonder why will jump out to main screen. And My TV only can search my PC files after i restart my router everytime. Weird, last time old router never faced this problem
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What software are you using? Is it Plex ?

Please check both your PC & TV are connected to the Router (if can try to use cable, merely to test first).
Don't create any wireless adhoc connection for device to device.

Thanks.
jjj2
post Oct 28 2018, 06:47 PM

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QUOTE(LeoLilieno @ Oct 28 2018, 06:18 PM)
I also have problem when I switch to 882 router. My main PC now cannot detect Google DNS setting while my other devide on wireless can. So weird.
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Hi, have you set in GoogleDNS in Dir882 ? How do you tell that yoir PC is not detecting the Google DNS?
jjj2
post Oct 29 2018, 08:37 AM

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QUOTE(LeoLilieno @ Oct 28 2018, 06:50 PM)
Cannot access certain website lor and speed also slower. I have setup Google DNS in DIR882 oredi. Other device no problem. Handphone also no problem. Only my PC with LAN cable tak boleh.
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Hi,

Check a few things --
1) In your Router, uder Advanced>DNS>set in your primary & secondary GoogleDNS servers. (Do you mean TIME guide you to set it up here ?)
2)make sure your PC is set to Auto obtain DNS Servers.

Thanks.
jjj2
post Oct 29 2018, 08:40 AM

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QUOTE(doomx @ Oct 28 2018, 11:40 PM)
anybody facing disconnect in damansara perdana area? after i downgrade, i keep facing with this disconnect issue, everything green but the pc just say no internet,

need on and off router then it works
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Is your ONU showing LOX blinking in RED when the connection is down ?
If NO, then try to observe the Internet Connection indicator on the Router/login to the Router to check it's connection status.

Btw, which router are you using ?

Thanks.
jjj2
post Oct 29 2018, 11:12 AM

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QUOTE(darkdevilrey @ Oct 29 2018, 10:35 AM)
Hows the stability of TIME ?
In comparison in terms of performance, price, stability, with its rivals, despite some hiccups, its still considered the best option in the market right now.

How many time it disconnect if modem on for 24hours period ?
This is a very hard to answer questions as it involves many factors in between, if your consumption is high, our advise is to replace the router.

Now aiming between 100mbps and 500mbps  hmm.gif

Does it makes a lot of different ? because our normal old fag pc is 10/100 Ethernet port right ?

so no point for 500mbps?
Your usage and equipment specs such as Gigabit ports
are definitely required in order to enjoy higher speed.
Rest for sure your investment will not be wasted.


will not go for 1Gbps for now as all gadget not compatible yet.

any hidden charges ??
[COLOR=purple]No Hidden charges. Installation is Free if you follow the standard Installation. One-time stamp duty RM10 charge, and FREE 20m of fibre cable from Point-of-Entry to the dropping point of the ONU.
Subsequently, its only RM10/m.
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Please kindly refer to the above answers.

Thanks.

jjj2
post Oct 29 2018, 01:05 PM

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QUOTE(LeoLilieno @ Oct 29 2018, 12:37 PM)
For 1, yes.
For 2, yes as well.
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I suspect you are still using the default settings which is a combination of Google DNS & TIME default DNS 203.121.x.x

Please check it here :
http://www.whatsmydnsserver.com/

Thanks.

This post has been edited by jjj2: Oct 29 2018, 01:05 PM
jjj2
post Oct 29 2018, 09:52 PM

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QUOTE(LeoLilieno @ Oct 29 2018, 08:09 PM)
U r right bro... It shows Time  cry.gif . How to resolve? How come other device can detect the DNS but not the PC?

When I go to LAN under PC Setup and uncheck IPv6, I can now access all website BUT the internet icon shows No Internet Access even though I can access internet. So weird.
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It's programmed in such a way TIME DNS as primary & GoogleDNS as secondary by default. Let's leave IPv6 alone temp, can you screenshot & pm me the settings for DIR882 under Advanced>DNS ?
I'm worrying that this setting is preset in the firmware, let's hope the Advanced DNS Settings can supercede the DNS settings in Connection settings.

Thanks.
jjj2
post Oct 29 2018, 09:58 PM

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QUOTE(doomx @ Oct 29 2018, 08:41 PM)
nothing is blinking in red, but just the connection on wireless suddenly lost, used to not have this problem at all, now if i leave my pc idle. come back disconnected already. always need on and off router to get back connection which is annoying, the good thing if i actively using it, it wont disconnect

D-link DIR850L
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Hi Bro,

Please login to your DIR850L via 192.168.0.1 (default unless you have changed it), Username : admin, Password : blank (unless you have changed it or upgrade the firmware).

Go to Settings > Internet > Reconnect Mode > set it to Always On.

Thanks.
jjj2
post Oct 30 2018, 01:10 PM

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QUOTE(LeoLilieno @ Oct 30 2018, 09:03 AM)
Well, after I disable IPv6, its able to detect google DNS now. I dont think its preset in the firmware because my handphone, and tab can detect google dns setting. Only my PC cannot.
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Hi Bro,

Under Connection Setup, edit PPPOE Dual Stack, click on All Settings, under IPv6, slide it to the left to turn off Auto DNS, and then set in the followings into it.

2001:4860:4860::8888
2001:4860:4860::8844

Do the same as in Advanced > DNS settings (probably you have already done with TIME help earlier)

Click Apply, and Reboot the Router, try again.

Thanks.

This post has been edited by jjj2: Oct 30 2018, 01:11 PM
jjj2
post Oct 30 2018, 01:12 PM

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QUOTE(lwk523 @ Oct 30 2018, 08:50 AM)
Any user from Butterworth here?  Tq
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Anything can help ? We have installed for many Butterworth users.


jjj2
post Oct 30 2018, 01:22 PM

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QUOTE(doomx @ Oct 30 2018, 08:50 AM)
H bro, thanks for the help but it is always set to Always On
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Hi Bro,

I presume you still want to use back this buggy router.

Try to perform a hard factory reset, and then upgrade the firmware to the latest v2.08TT.
Auto Upgrade can be done via https://time.com.my/checkmyrouter

* Note : You gotta get ready your TIME PPPOE Login credentials to set it back to the router.
jjj2
post Oct 30 2018, 01:25 PM

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QUOTE(xtracooljustin @ Oct 30 2018, 11:43 AM)
Anybody understands their explanation (based on their FAQ at https://www.time.com.my/downloads/SST-%20Ho...0180920)V1.pdf) on the "Adjustment On Advance Charges Post Service Tax"?

Im very confused and shocked at the additional cost.
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This was due to the previous Aug bill was not billed in full (until 31st Aug) which subjects to 0% GST. Starting 1 Sept, 6% of SST is introduced, so the part that haven't been billed will be calculated with 6% SST.

Please download your PDF bill from Email/Selfcare Portal & scroll to Page 3 & call 1800 18 1818 and the CS will walk you through line by line.

Thanks.

This post has been edited by jjj2: Oct 30 2018, 01:25 PM
jjj2
post Oct 30 2018, 03:35 PM

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QUOTE(Ads00 @ Oct 30 2018, 01:57 PM)
Hi, I would like to know how do I downgrade from 1Gb to 500mbps ?

If downgrade, does this mean my contract will be reset (I just subscribe this year) ?

Do I get any charge or penalty due to this action?

Thanks.
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Hi, just login to selfcare & click downgrade. Yes contract will be reset but no penalty.
All your promo that you are currently enjoying (if Any) will be removed.
jjj2
post Oct 31 2018, 01:40 AM

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QUOTE(psyduck89 @ Oct 30 2018, 08:59 PM)
Hi, since time upgraded my 100mbps to 500mbps, i never get any higher than 300mbps download speed with my 5ghz wifi
Isit my router got problem?

Even with my note 9, best oso 300..

My router is archer c1200
[attachmentid=10092559]
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It's normal if you get 2xxMbps once a while, best we could achieve 3xxMbps on this Router.

Thanks.
jjj2
post Oct 31 2018, 01:42 AM

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QUOTE(LeoLilieno @ Oct 30 2018, 09:13 PM)
Walau eh bro.... You are better than the TIME Tech guy. All solved.... Now I dont have to switch off IPv6
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You are welcome Bro smile.gif

Apart Disti, We are their SI too ...hehhe
jjj2
post Oct 31 2018, 01:44 AM

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QUOTE(jasonchan323 @ Oct 30 2018, 10:40 PM)
If IPv6 is so troublesome, whats the point of enabling it? Please enlighten me
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It's up to each one preference, in fact it's not troublesome.
jjj2
post Oct 31 2018, 02:03 AM

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QUOTE(wirelessbuyer @ Oct 30 2018, 11:26 PM)
Yeah bro, I had the same problem. This is weird as this evening was fine. Not sure whether it is on dota server or TIME side wink.gif

Normal
Ping : 8ms
Loss in: 0
Loss out: 0

Tonight
Ping: 50-55ms
Loss in: 45-50
Loss out: 45-50

EDIT 1: Tested again with my 4G phone hotspot and faced the same issue too. So the issue is high likely on dota server instead of TIME side. Whoops, my bad I perform usb hotspot to PC while enabling phone wifi, which means I just hotspot back TIME internet to my PC. Re-test my 4G hotspot - high ping but no packet loss

EDIT 2: Got ppl reported in FB that they are using TIME and facing the same high ping & packet loss issue but some that aren't. Can someone share your result of "tracert sgp-1.valve.net"? Thanks in advance. Btw, I've reported this screenshot to cs@time.com.my for them to see.
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Mine :

QUOTE
JJs-Air-2:~ jjchoo$ traceroute sgp-1.valve.net
traceroute to sgp-1.valve.net (103.28.54.16), 64 hops max, 52 byte packets
1  router.asus.com (192.168.1.1)  5.315 ms  3.110 ms  2.471 ms
2  ag-01-akhmw.ni.time.net.my (223.28.0.215)  12.739 ms  12.146 ms  11.066 ms
3  ae1-er-01-akhmw.ni.time.net.my (223.28.2.41)  10.802 ms  10.795 ms  11.056 ms
4  223.28.2.37 (223.28.2.37)  25.647 ms  25.345 ms  25.765 ms
5  223.28.2.101 (223.28.2.101)  24.934 ms  28.929 ms  25.444 ms
6  bundle-ether1-br-01-mciwg.ni.time.net.my (223.28.26.82)  17.959 ms  18.182 ms  18.272 ms
7  103-10-124-224.valve.net (103.10.124.224)  18.574 ms !X  19.081 ms !X  20.045 ms !X
jjj2
post Oct 31 2018, 12:00 PM

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QUOTE(eas7even @ Oct 31 2018, 11:09 AM)
hi , thanks for sharing the dlink 850dir firmware . I have problem to proceed to download . the system shown You have entered an invalid account number. Please try again.
is it possible to send to me or share it somewhere I can download ? thanks
fyi , I purchased this 850 from TIME .
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Hi,

Can you pm me your email ? I will send you.

Thanks.

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