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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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jjj2
post Oct 10 2018, 07:20 PM

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QUOTE(FusionXY @ Oct 10 2018, 06:15 PM)
The router itself got label TIME word?

Got test the speed via 5GHz Wi-Fi?

Thanks.
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Nope, only D-Link wording. Yes, tested 5GHz...managed to get highest 476Mbps DL & 493Mbps UL on customer's Asus laptop on 1Gbps line.

This post has been edited by jjj2: Oct 10 2018, 10:12 PM
jjj2
post Oct 10 2018, 10:13 PM

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QUOTE(FusionXY @ Oct 10 2018, 08:05 PM)
D-Link or TP-Link word?

On 5GHz can achieve 500Mbps well.

Thanks.
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Sorry typo..D-Link
jjj2
post Oct 11 2018, 12:21 AM

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QUOTE(CloudComputer @ Oct 10 2018, 10:52 PM)
Hi JJ Bro,

If possible, can you please try the speed test against Singapore MyRepublic server with the DIR-882 next times?

I am able to get 940 Mbps speed consistently on MyRepublic when connecting directly to ONU but through router cannot, I am wondering the other routers. hmm.gif
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OK Bro....I think my colleague got test this morning but mayb he didn't take pic.

We still have more than ten 1Gbps activations haven't complete, will test later & let you know ya...Cheers smile.gif


jjj2
post Oct 11 2018, 08:47 AM

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QUOTE(brandonkl @ Oct 11 2018, 08:41 AM)
Yea good lah and not complaining but I want to see 1,000 Mbps once and screen shot it to show off... ha.. ha.. ha..
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Hhahaha..you can Bro.. keep on trying the tests on dif speedtest servers like, TIME, TM, Maxis, YTL, Myrepublic etc..
jjj2
post Oct 11 2018, 06:00 PM

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QUOTE(stij @ Oct 11 2018, 02:55 PM)
Hi everyone could you please help me to answer this? Hahahaa  biggrin.gif

And should I call TIME to ask them to change my router to support 500Mbps? Cz now is TP LINK AC1200

Thanks a lot in advance
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If you are still in contract, after the auto upgrade, you can login to selfcare portal & choose to downgrade to 100Mbps with contract reset.
If you are no longer in contract, your contract will not be reset & you are free to choose any downgrade package you like.

500Mbps will be still using TP-Link AC1200.
jjj2
post Oct 11 2018, 10:14 PM

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QUOTE(Karen1995 @ Oct 11 2018, 08:41 PM)
This one need to purchase?

May I know is it true TIME only give AC1200 router for free ? I have upgraded to 1GB plan but the speed is stuck at 300mbps++.....
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You can purchase via Selfcare portal.

Or recontract 24-months to get it for free, provided you have been in tenure for at least 12 months.

Thanks.
jjj2
post Oct 11 2018, 10:26 PM

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QUOTE(guy73 @ Oct 11 2018, 08:21 PM)
Guys.. will change from Unifi to TIME next week. I'm using Asus RT-N66U and do you think its better than the router from TIME? my package is 500Mbps
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Your wireless signal penetration & coverage maybe more powerful than Archer AC1200 but in terms of routing performance (WAN-LAN / LAN-WAN), more or less the same.
Wireless Archer AC1200 slightly better on 5GHz band.
jjj2
post Oct 12 2018, 10:14 AM

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QUOTE(chineu6 @ Oct 12 2018, 09:48 AM)
Guys, I need some help here. I was using Xiaomi Router 3 all this while, and both wireless and wired speedtest able to get about 90mbps+ before TIME upgrade our package. After speed upgraded to 500mbps, it seems like no changes in terms of speed using my Xiaomi Router 3. Yesterday TIME came and installed the TP-Link router for me, wireless about to get about 150mbps (compared to my Xiaomi Router 3, 90mbps+) and wired able to get 510mbps (compared to my Xiaomi Router 3, 90mbps+).

When stream movies thru network using TP-Link AC1200, movies tend to buffer at times when connected to 2.4GHz, however Xiaomi Router 3 doesn't observed this issue. So I'll temporary switch back to my Xiaomi Router 3 at the moment.

Anyone know what's going on with my Xiaomi Router 3? I tried reset factory default for my Xiaomi Router 3 but still the same, speedtest can't get more than 100mbps despite TIME has already upgraded to 500mbps.

Thank you in advance.
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Your Mi Router 3 has limitation on its FE WAN & LAN port (100Mbps), you will need a new router with GE port (Gigabit, both WAN & LAN).

Reset will not help anything. Go for Mi Router 3g/4 (if very budget tight), else go for Mi Router Pro/HD (add some bucks).

Thanks.
jjj2
post Oct 12 2018, 11:11 AM

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QUOTE(Sammie7 @ Oct 12 2018, 10:58 AM)
Sifus, any good suggestion for router? Since the speed has been upgraded, can the default TP C1200 from time support the speed? Thanks.
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Archer C1200 itself can support wired speed p to 800Mbps--900Mbps. You have to make sure other factors such as your receiving devices (Laptop, Ipad, Mobiles etc) are all able to cope with that requirement. By changing router itself but having poor user devices will not give optimal performance.

In real word, we tested Archer C1200, wired the highest approx. 8xxMbps & wireless approx. 4xxMbps.

You can purchase the D-Link 882 via selfcare at subsidized price of RM550.
We have tested during installations, wired speed recorded 99xMbps & Wireless 4xxMbps.

Thanks.

jjj2
post Oct 12 2018, 02:51 PM

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QUOTE(mrtiny @ Oct 12 2018, 11:42 AM)
Hi all. I have just received sms saying i have been upgraded automatically to 500mbps from 100mbps plus pay cheaper RM139. Can i downgrade back to 100mbps to pay cheaper at RM99? Will my contract be reset plus penalty? Thanks.
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Are you still within contract ?
If YES, then after your downgrade, your contract will be reset, but no penalty.
If NO, then you are free to downgrade with no contract reset & no penalty.

Thanks.
jjj2
post Oct 12 2018, 03:14 PM

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QUOTE(llk @ Oct 11 2018, 07:15 PM)
Somebody mentioned before for international gateway TM is still better than other local broadband providers.
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Depends on countries & their partners POPs, the mega sub cable eg. APG, Unity, AAE-1, FASTER etc... & acquiring of GTL already made a remarkable footprint in International presence.
jjj2
post Oct 13 2018, 01:57 PM

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QUOTE(CloudComputer @ Oct 13 2018, 12:46 AM)
Found D-Link official store on Taobao is selling DIR-882 at much cheaper price. hmm.gif

user posted image
https://detail.tmall.com/item.htm?spm=a230r...919063:33030646
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Haha Bro..you are sourceful...
The TIME DIR-882 carries 3 years warranty, and if it's faulty, you may call the toll free to get a replacement.
Either my team or our fellow Installation mates will come over to install for the users (you are Pro d..no need..lol)

Thanks.
jjj2
post Oct 13 2018, 01:59 PM

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QUOTE(jimmyoon1994 @ Oct 13 2018, 09:37 AM)
I stuck with streamyx for 10 years...
So today, the management told me, my apartment high rise told me that TIME signed the agreement to install fibre on September 2018, but they still don't install it yet... I asked management whether many people demand fibre at my place, he answered no, his face showed something... He didn't dare to look at me while talking the whole time
Staying at Penang, where can I approach TIME and effective one? Going to the bayan lepas corporate office?
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Hi Jimmy, Which project ? You can pm me.
jjj2
post Oct 13 2018, 02:01 PM

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QUOTE(happygoat123 @ Oct 13 2018, 12:04 AM)
I am on 500Mbps plan now. I forgot whether I am still under old 24months contract period. Try to call customer careline but all lines are busy.
I plan to downgrade to 100Mbps and I saw the "Change Plan" page in TIME Selfcare does not written any contract renew when downgrade. Is that mean my previous contract is end and I can downgrade anytime without penalty?

[attachmentid=10067452]
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Hi,

PM me your Service No..I check for you.
jjj2
post Oct 13 2018, 02:01 PM

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QUOTE(kelvin @ Oct 13 2018, 02:00 PM)
I am in Bayan Baru area, speed less than 100mbps since last week. Waiting the install came and fix the D-Link router and ask him check.
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Hi...which building ?
jjj2
post Oct 13 2018, 02:03 PM

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QUOTE(yewfatt @ Oct 13 2018, 08:13 AM)
i also encountering the same issue. and seems like their customer service is fully engage.

Cs finally pickup and answered that is a profile issue. they will escalate the issue and set back the correct profile for those affected one
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Yes, we encountered several similar cases...already feedback since few days ago... check back again after Wed next week.

Thanks.
jjj2
post Oct 15 2018, 12:25 AM

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QUOTE(awiekupo @ Oct 14 2018, 10:50 PM)
Hi, my package was automatically upgraded to 500mbps @ Rm139 per month recently (from 100mbps @ Rm149 per month).

Can I downgrade back to 100mbps? Don't really need that much speed for daily usage.

Anyone can advise? I switched from unifi to Time around 4-5 months ago.

Thanks much.
*
Yes you are allowed to downgrade, are you still within contract ? If so, your contract will be reset.

Thanks.
jjj2
post Oct 15 2018, 12:31 AM

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QUOTE(Rexoz @ Oct 15 2018, 12:25 AM)
The powerline speed is bad although it shows the same as wireless, my gaming was constantly spiking on the latency. I unplugged the powerline and it went smoothly.

My house have not much walls, its a 800 sq ft apartment but somehow the speed is mediocre. My room have power adapters but no built in ethernet socket on the wall.
Im looking at asus mesh wifi but will I require any ethernet cables? Or I should just plug the mesh device into any power adapter?

On a sidenote, which is better? D-Link DIR 882 or ASUS RT-AC1300UHP in terms of value for money and performance? icon_question.gif

Thank you all for your opinions  notworthy.gif
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It depends on which type of Mesh routers, some the main/primary unit will need to connect to the router whereas some can directly perform pppoe dialing...the pairing units can work with/without cable.

DIR-882 & AC1300UHP more or less the same in real world performance.
jjj2
post Oct 15 2018, 12:32 AM

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QUOTE(brandonkl @ Oct 14 2018, 09:48 PM)
I am on 1 Gbps plan. I am having issue where the speed will drop to 200 to 300 mbps and when I restart my router, it goes up to 900+ mbps. I  tested with speedtest app on two laptops connected by wired and both same results.
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Report back to CS, as we do received similar feedback from other customers. There is nothing wrong with your router.


jjj2
post Oct 15 2018, 08:07 AM

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QUOTE(Rexoz @ Oct 15 2018, 12:43 AM)
Thank you jjj2, I would like to ask, will the usage of powerline able to make the wifi signal stronger? This is because im using 2 powerlines by putting 1 in each room as its in wifi dead zone
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Hi,

Welcome. Though you can use powerline to extend the signal coverage to another corner (Eg. room) but the speed/bandwidth you will be getting will be significantly reduced. Like your case (Eg. 500Mbps), if you depend on the powerline c/w wireless type, the performance will be disappointing for both signal coverage & speed.
If you don't mind for the speed drops, and that area you wanna cover cannot be effectively covered by wireless bridging then you can consider powerline.

If you want performance, many times powerline is not really plug & play as it claims to be.... understanding & tuning of electrical characteristics needs to be done.

Anyway if your friends have a pair of them, just borrow and test before buying.

* Wait for real AV2 powerlines to be available.

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