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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps
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loonsave
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Yesterday, 01:35 PM
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QUOTE(soul78 @ Nov 24 2025, 10:28 AM) Whats the process to downgrade my package?.. I can't do it from the app itself?. From selfcare website, they only allow upgrade but not downgrade?. My contract with them is already over. You can contact them via Live Chat. They will enable the downgrade option for 24 hours in the self service portal. QUOTE(jjj2 @ Nov 27 2025, 11:20 AM) Nope...some 600Mbps also not getting public IP. Not even call to request it? As their agent said OK in Live Chat.
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westlife
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Yesterday, 09:32 PM
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downgrade confirmed can be done.
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kmrdeva
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Today, 07:29 AM
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Finally, after many years of reliable service my time fibre internet is finally down. The old gpon device looks like it’s stuck in some sort of booting loop, no red light anywhere. 2 lights (power and line) turn on then the 4 LAN lights come on then loops back to 2 lights and so on. This post has been edited by kmrdeva: Today, 09:14 AM
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coolguy99
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Today, 09:11 AM
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QUOTE(Carlo J @ Nov 20 2025, 03:19 PM) Contemplating between Unifi and TIME now. TIME’s offer is RM50 rebate for 10 months for their 600Mbps package hence it would be RM139-50 = RM89 for 10 months. Anyone who maintained with Unifi after initiating cancellation was promised with free Disney+? Was it Disney+ Premium or Basic? I was offered RM90 for 500Mbps with 12 months Disney+, forgot to ask whether it’s Premium or not. I got the Basic plan. Enough for me though. How did you get them to offer you? Did you submit your cancellation to TIME?
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