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 Umobile Thread V11, Your Passion Drives Our Unlimited Ideas

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acid_head
post Mar 3 2019, 06:53 AM

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QUOTE(Spectreoutreach @ Mar 2 2019, 07:30 PM)
Prepaid for umobile for my area is okay coz I'm using it .Not sure got any plans that suit my needs
*
Depends your usage, if you are not heavy user on streaming video, probably you can got for p79 or p99. If you are heavy user, you better go for digi 150 inifnite

Theoutspokenguy
post Mar 3 2019, 12:35 PM

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QUOTE(acid_head @ Mar 2 2019, 08:06 AM)
Hye guy, I have been using umobile for almost 3 years. I used travel alot to small town and umobile still working like charm, even lack of 4g coverage but still a solid H+ coverage.

But recently these few months, I realise that the internet speed is quite bad, even in KL area. Back to my hometown in pahang, the speed is so bad and it can’t even load a youtube properly. Anyone feeling the same way as I do?

Btw, I still using P70 old plan, still the best plan for me.
*
I am also on p70 out of out town really sux always h+ and slow.
acid_head
post Mar 3 2019, 01:17 PM

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QUOTE(Theoutspokenguy @ Mar 3 2019, 12:35 PM)
I am also on p70 out of out town really sux always h+ and slow.
*
Lol.. Still the best plan but too sucky recently. Last time it was ok.

Now i started to hunt for other telco plan.
everything is awesome
post Mar 3 2019, 04:52 PM

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My parents are using uMobile, pre-paid plan, and they complain that they can hardly get decent speed even the phone shows 4G connection, around Petaling Jaya area.
E.g. turn on waze and it just keep on searching and searching and failed or like use grab app but cannot find any grab driver.
Should they change to another telco for decent speed?
PJng
post Mar 3 2019, 05:09 PM

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QUOTE(everything is awesome @ Mar 3 2019, 04:52 PM)
My parents are using uMobile, pre-paid plan, and they complain that they can hardly get decent speed even the phone shows 4G connection, around Petaling Jaya area.
E.g. turn on waze and it just keep on searching and searching and failed or like use grab app but cannot find any grab driver.
Should they change to another telco for decent speed?
*
Use 3G, more stable that 4G
cablesguy
post Mar 3 2019, 05:16 PM

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Can i check the itemised billing from the Umobile app?
!@#$%^
post Mar 3 2019, 06:01 PM

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QUOTE(everything is awesome @ Mar 3 2019, 04:52 PM)
My parents are using uMobile, pre-paid plan, and they complain that they can hardly get decent speed even the phone shows 4G connection, around Petaling Jaya area.
E.g. turn on waze and it just keep on searching and searching and failed or like use grab app but cannot find any grab driver.
Should they change to another telco for decent speed?
*
that means congestion
saitong09
post Mar 3 2019, 10:40 PM

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QUOTE(Spectreoutreach @ Mar 2 2019, 01:51 PM)
user posted image Hi I'm planning to get a WiFi modem with 4G for work purpose ..Does umobile has any plan suitable for me .So far I only considered yoodo and that Digi unlimited plan rm 150
*
You may consider Huawei B618 rm565 from TM, refer below link
https://forum.lowyat.net/topic/4557293

This post has been edited by saitong09: Mar 4 2019, 07:11 PM
Spectreoutreach
post Mar 3 2019, 10:44 PM

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QUOTE(saitong09 @ Mar 3 2019, 10:40 PM)
You may consider Huawei B618 rm575 from TM, refer below link
https://forum.lowyat.net/topic/4557293
*
Thanks man 👍 I appreciate it
acid_head
post Mar 4 2019, 07:58 PM

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QUOTE(cablesguy @ Mar 3 2019, 05:16 PM)
Can i check the itemised billing from the Umobile app?
*
Yes you can, basically it download the pdf billing.
SleeplessEyes
post Mar 4 2019, 08:49 PM

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QUOTE(acid_head @ Mar 2 2019, 08:06 AM)
Hye guy, I have been using umobile for almost 3 years. I used travel alot to small town and umobile still working like charm, even lack of 4g coverage but still a solid H+ coverage.

But recently these few months, I realise that the internet speed is quite bad, even in KL area. Back to my hometown in pahang, the speed is so bad and it can’t even load a youtube properly. Anyone feeling the same way as I do?

Btw, I still using P70 old plan, still the best plan for me.
*
Hi Acid Head,
Im using P79 plan now. and its plugged into my MIFI router as a home internet.
Im also a old time user of Umobile.

Recently moved to new place in Subang Jaya, and I tell you the speed at night starting 10pm onwards, is like morning rush hour on Federal highway ; very slow and sometimes cannot load page.

I also sometimes face cannot even load Youtube.
My speed? at night is below 0.3Mbits / 300KBits . (Base on Youtube's Stat For Nerds) . Buffering alot. Sometimes cannot even buffer.
I use an app called Cell Tower Locator and NetMonster to see where is the base station from where I am staying, Im covered by 3 stations. Still with 3 stations still experiencing slow connection. So i had to manually check the Cell ID from my router page and if I see its that "slow" Cell ID, I reboot my router.
Me and my children are heavy users of Youtube.

Previously when I was in my old house in another part of Subang, speed was fine, no issue.
To cut the story short, I have already filed a report to Umobile, and you will know whats their standard reply.
2 weeks later, no reply, and still feeling the bottle neck.

So now I am contemplating ; whether to stick to Umobile for a while or port out. I read that they are upgrading to 4G network but my MIFI is still 3G. But still its as though their base station is running on a small back haul pipeline. Akin like hundreds of users connect to these 3 stations but backhaul connected to 100Mbits fibre pipeline.

This post has been edited by SleeplessEyes: Mar 4 2019, 08:55 PM
zher4883
post Mar 4 2019, 09:00 PM

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QUOTE(SleeplessEyes @ Mar 4 2019, 08:49 PM)
Hi Acid Head,
Im using P79 plan now. and its plugged into my MIFI router as a home internet.
Im also a old time user of Umobile.

Recently moved to new place in Subang Jaya, and I tell you the speed at night starting 10pm onwards, is like morning rush hour on Federal highway ; very slow and sometimes cannot load page.

I also sometimes face cannot even load Youtube.
My speed? at night is below 0.3Mbits / 300KBits . (Base on Youtube's Stat For Nerds) . Buffering alot. Sometimes cannot even buffer.
I use an app called Cell Tower Locator and NetMonster to see where is the base station from where I am staying, Im covered by 3 stations. Still with 3 stations still experiencing slow connection. So i had to manually check the Cell ID from my router page and if I see its that "slow" Cell ID, I reboot my router.
Me and my children are heavy users of Youtube.

Previously when I was in my old house in another part of Subang, speed was fine, no issue.
To cut the story short, I have already filed a report to Umobile, and you will know whats their standard reply.
2 weeks later, no reply, and still feeling the bottle neck.

So now I am contemplating ; whether to stick to Umobile for a while or port out. I read that they are upgrading to 4G network but my MIFI is still 3G. But still its as though their base station is running on a small back haul pipeline. Akin like hundreds of users connect to these 3 stations but backhaul connected to 100Mbits fibre pipeline.
*
First of all, plug the sim card to a 4G capable phone and try it out.
tohff7
post Mar 5 2019, 12:04 AM

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U Mobile is terminating the 3G network sharing agreement with Maxis. That's why out of town coverage and 3G/H+ is going to suck in the near term until they expand their own network for some time
acid_head
post Mar 5 2019, 08:13 AM

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QUOTE(tohff7 @ Mar 5 2019, 12:04 AM)
U Mobile is terminating the 3G network sharing agreement with Maxis. That's why out of town coverage and 3G/H+ is going to suck in the near term until they expand their own network for some time
*
Yes exactly what i'm heard. Hopefully they keep going it.
acid_head
post Mar 5 2019, 08:17 AM

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QUOTE(SleeplessEyes @ Mar 4 2019, 08:49 PM)
Hi Acid Head,
Im using P79 plan now. and its plugged into my MIFI router as a home internet.
Im also a old time user of Umobile.

Recently moved to new place in Subang Jaya, and I tell you the speed at night starting 10pm onwards, is like morning rush hour on Federal highway ; very slow and sometimes cannot load page.

I also sometimes face cannot even load Youtube.
My speed? at night is below 0.3Mbits / 300KBits . (Base on Youtube's Stat For Nerds) . Buffering alot. Sometimes cannot even buffer.
I use an app called Cell Tower Locator and NetMonster to see where is the base station from where I am staying, Im covered by 3 stations. Still with 3 stations still experiencing slow connection. So i had to manually check the Cell ID from my router page and if I see its that "slow" Cell ID, I reboot my router.
Me and my children are heavy users of Youtube.

Previously when I was in my old house in another part of Subang, speed was fine, no issue.
To cut the story short, I have already filed a report to Umobile, and you will know whats their standard reply.
2 weeks later, no reply, and still feeling the bottle neck.

So now I am contemplating ; whether to stick to Umobile for a while or port out. I read that they are upgrading to 4G network but my MIFI is still 3G. But still its as though their base station is running on a small back haul pipeline. Akin like hundreds of users connect to these 3 stations but backhaul connected to 100Mbits fibre pipeline.
*
I feel you. But I'm slightly lucky cos my staying place in segambut still in 4g, just that some other places that I experienced used be fast and turned became slow or lost connection.

Well why not you can change to other telco since umobile can't provide you the speed? If you concern about the price vs unlimited data, I can't recommend you much besides to sign the ISP.
cablesguy
post Mar 5 2019, 10:35 AM

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QUOTE(acid_head @ Mar 4 2019, 07:58 PM)
Yes you can, basically it download the pdf billing.
*
Thanks, found it..I seem to hv an additional RM12 charge for the bill Feb and Mar, there is no itemisation,just listed as usage charge.
Im using P70 btw

This post has been edited by cablesguy: Mar 5 2019, 10:36 AM
ayamxxx
post Mar 5 2019, 10:44 AM

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QUOTE(SleeplessEyes @ Mar 4 2019, 08:49 PM)
Hi Acid Head,
Im using P79 plan now. and its plugged into my MIFI router as a home internet.
Im also a old time user of Umobile.

Recently moved to new place in Subang Jaya, and I tell you the speed at night starting 10pm onwards, is like morning rush hour on Federal highway ; very slow and sometimes cannot load page.

I also sometimes face cannot even load Youtube.
My speed? at night is below 0.3Mbits / 300KBits . (Base on Youtube's Stat For Nerds) . Buffering alot. Sometimes cannot even buffer.
I use an app called Cell Tower Locator and NetMonster to see where is the base station from where I am staying, Im covered by 3 stations. Still with 3 stations still experiencing slow connection. So i had to manually check the Cell ID from my router page and if I see its that "slow" Cell ID, I reboot my router.
Me and my children are heavy users of Youtube.

Previously when I was in my old house in another part of Subang, speed was fine, no issue.
To cut the story short, I have already filed a report to Umobile, and you will know whats their standard reply.
2 weeks later, no reply, and still feeling the bottle neck.

So now I am contemplating ; whether to stick to Umobile for a while or port out. I read that they are upgrading to 4G network but my MIFI is still 3G. But still its as though their base station is running on a small back haul pipeline. Akin like hundreds of users connect to these 3 stations but backhaul connected to 100Mbits fibre pipeline.
*
yes. faced this similar issue numerous times. going outstation in JB, signal show full bar 4G LTE, but not even able to run youtube, very slow speed.

now working in Lumut area, full bar 4G LTE. speed is OK, able to run youtube even at 720p. eventhough mine is P50 which by right capped at 480
acid_head
post Mar 5 2019, 01:05 PM

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QUOTE(ayamxxx @ Mar 5 2019, 10:44 AM)
yes. faced this similar issue numerous times. going outstation in JB, signal show full bar 4G LTE, but not even able to run youtube, very slow speed.

now working in Lumut area, full bar 4G LTE. speed is OK, able to run youtube even at 720p. eventhough mine is P50 which by right capped at 480
*
I guess every telco have specific blind spot at different location. But overall currently, umobile have a bad coverags compare to other telco.
SleeplessEyes
post Mar 5 2019, 01:06 PM

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QUOTE(tohff7 @ Mar 5 2019, 12:04 AM)
U Mobile is terminating the 3G network sharing agreement with Maxis. That's why out of town coverage and 3G/H+ is going to suck in the near term until they expand their own network for some time
*
Well , now they are extending. For another half year.
https://www.u.com.my/about-us/press-release/1026

QUOTE
NOTICE: EXTENSION OF 3G RAN SHARE AGREEMENT WITH MAXIS IN LIMITED AREAS
KUALA LUMPUR, 12 DECEMBER 2018
KUALA LUMPUR, 12 December 2018 – U Mobile has entered into an extension of its 3G RAN share agreement with Maxis in limited areas. The term of the agreement is until end June 2019.

Over the past 18 months, U Mobile has embarked on an aggressive network replacement exercise across Malaysia and is in its final phase of roll-out. To ensure the transition to its very own newly built network is seamless for customers, the telco decided on entering into the agreement.

The telco is spending over RM 5 Billion on building a new and robust network to ensure its customers are able to enjoy a superior experience. U Mobile would like to thank its customers for their patience and continuous support during the transition period.


But even then I feel Maxis also is kinda stingy/calculative. The other day when I was in Cameron for holidays, I brought along my Umobile. And I also have my Maxis line as my personal line.
Sitting at one exact spot - Umobile tried to connect to Maxis signal, works for a while on H+, then drops back to 2G signal. And stayed there. Until I try to reboot my MIFI. Then only it can connect to H, but temporary only.
Whereas my own Maxis line - Stays on 3G permanently. What does this tell me? Maxis prioritize its signal to its own customer (yes I know, its business) first then only Umobile.

Well I hope Umobile is listening to every of it's customer screaming.
Update: Umobile just called me a while ago, to inform my pending case is still under investigation (coming to almost 2 weeks) . Well at least someone made a courtesy call (alhough she sounded kinda in a hurry) to its customer. So thats 1 brown cookie point.
SleeplessEyes
post Mar 5 2019, 01:25 PM

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QUOTE(acid_head @ Mar 5 2019, 08:17 AM)
I feel you. But I'm slightly lucky cos my staying place in segambut still in 4g, just that some other places that I experienced used be fast and turned became slow or lost connection.

Well why not you can change to other telco since umobile can't provide you the speed? If you concern about the price vs unlimited data, I can't recommend you much besides to sign the ISP.
*
QUOTE(ayamxxx @ Mar 5 2019, 10:44 AM)
yes. faced this similar issue numerous times. going outstation in JB, signal show full bar 4G LTE, but not even able to run youtube, very slow speed.

now working in Lumut area, full bar 4G LTE. speed is OK, able to run youtube even at 720p. eventhough mine is P50 which by right capped at 480
*
Well thats why I am contemplating to either going DIGI Postpaid 80 plan or Celcom Gold 80.
Slowly surveying what other users have to complain or compliment about DIGI and Celcom.
While I see what Umobile can do about with the slow speed in my housing area.

I have Tunetalk prepaid as my data line (for personal usage and for Grab) and I am quite pleased with Celcom's network around my area and KL/PJ area.
In fact that's also my backup Internet for now, when Umobile in my home becomes irritatingly slow.

This is my speedtest using my backup Celcom line. 3G speed. Tested today 1:15pm. (Sorry I cant test 4G yet)
zher4883 - I will find a time when i can test Umobile with a 4G phone.

user posted image

Pretty fast.

So it seems from what I see Acid Head in KL area and ayamxxx located in a smaller town - bandwidth issue with Umobile - unable to cope with extremely high users.

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