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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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dickybird
post Sep 24 2018, 02:58 PM

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QUOTE(yoda @ Sep 24 2018, 02:54 PM)
no free call and no ultimate just plain package
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I'd say it was expensive. If you're out of contract and don't need the speed, just sub the RM 129 100 Mbps package at least you get free TV package and save RM 40. My 2sen.
I'm waiting for the same 500 Mbps turbo but I'm paying RM 159 which includes the Ultimate TV package.
dickybird
post Sep 24 2018, 03:19 PM

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QUOTE(lol0919 @ Sep 24 2018, 03:13 PM)
why many of you can enjoy cheaper price? I‘m paying RM179 for 50mbps with Ruby pack only...
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Luck I suppose and my favourite mantra, "unifi is too expensive" everytime their agent calls that claims TM wants to selaraskan the unifi speed in my area. My thinking, ok why you want to selaraskan and make me pay more for your penyelarasan. Siao wan.
dickybird
post Sep 24 2018, 03:20 PM

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QUOTE(zeese @ Sep 24 2018, 03:17 PM)
I just downgraded mine.. 500 to 100. But that's because I want to subscribe all the hypptv channel, without increasing my monthly bills. Besides, it has free calls and I also save money from having a desire to upgrade my router  laugh.gif
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Did you get ultimate pack also? How much were you paying previously?
dickybird
post Sep 24 2018, 03:26 PM

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QUOTE(yoda @ Sep 24 2018, 03:21 PM)
One thing i learn in dealing with TM is that ,go for lowest package and wait for a call from their marketing. Its always early adopters of the top package that get screwed.
Look like now they are re-setting the base package to 100Mbps (like previously 30Mbps), those enjoys the most benefits are those starts with 30Mbps (Thank you upgrade to 50, RYE to 100 with ultimate and free call goodies - for selected one)
i might be wrong but looks like it.
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I think they did some low level data mining to find out what their customers really want and are willingness to pay for. This they did all those campaigns in past years... What you ended up paying for the same speed depended on how shrewd you were dealing with the TM agent when they called.
dickybird
post Sep 24 2018, 04:14 PM

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QUOTE(Corsair0418 @ Sep 24 2018, 04:03 PM)
shifu here, i have roughly 15 tenants are staying 3 apartment units of mine, and I am staying unit 4, i have an unifi 50mbps which will be turbo-ed very soon.. so my question here, if im about to setup a wifi for them, what is the cheapest & best way to do so ? change my current modem to an expensive 1 ? or set up multiple wifi extender ?

P.S : i have a 24hours online pc, any way to setup a wifi for them & not slowing down my speed ?
your help is much appreciated ! thank you  rclxm9.gif
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I think you need the WiFi thread not the unifi thread.
dickybird
post Sep 24 2018, 04:25 PM

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QUOTE(shahie @ Sep 24 2018, 04:18 PM)
and you need more bandwidth than speed. lol
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Not enough bandwidth for him even if he's gets turbo to use just that one account. Lol. And he wants to keep his speed unaffected?
Talk about having a cake and eating cake.
dickybird
post Sep 24 2018, 04:38 PM

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QUOTE(amiranna @ Sep 24 2018, 04:35 PM)
tried and cant login at all
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Keep calm
It's normal
dickybird
post Sep 24 2018, 04:40 PM

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QUOTE(zher4883 @ Sep 24 2018, 04:33 PM)
You need a router with very good CPU and preferably an AP in every unit. Maybe you could get something like the TP-Link Archer C2300 with few APs.
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Not enough bandwidth if all his tenants and their friends are online with at least 2 devices.

This post has been edited by dickybird: Sep 24 2018, 04:44 PM
dickybird
post Sep 24 2018, 04:46 PM

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QUOTE(Corsair0418 @ Sep 24 2018, 04:44 PM)
anway to increase my bandwidth ? do i need to install any additional stuff in order to increase my bandwidth ?? your help is much appreciated.
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Simple
You need another unifi connection.
dickybird
post Sep 24 2018, 06:29 PM

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QUOTE(sr2016 @ Sep 24 2018, 06:22 PM)
Same situation here. Trying to contact them now. The Live Chat keeps timing out. Reaches number 5 in queue then cancels.
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Just go to TM point and get it done.
dickybird
post Sep 24 2018, 08:14 PM

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QUOTE(johnwong19xx @ Sep 24 2018, 08:07 PM)
Hi. I search online and try to figure out how to change to 5ghz

However, when I type 192.168.0.1, i got the info of the site can't be reached. Do you know the reason?
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Using a LAN cable?
dickybird
post Sep 25 2018, 12:15 PM

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QUOTE(fruitie @ Sep 25 2018, 12:09 PM)
OKLY My RM 165.81 was revoked and reflected in my bill. So this month, my billing is only RM 129. laugh.gif We shall see next month. tongue.gif

This is the earlier charges.
user posted image
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Dah turbo ke? Dah dapat?
dickybird
post Sep 25 2018, 12:16 PM

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QUOTE(saiko3d @ Sep 25 2018, 12:11 PM)
i call to replace the router, anybody know what brand TM using right now ? i wonder if they still give bad one of router again..
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Buy your own, always better.
dickybird
post Sep 25 2018, 12:17 PM

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QUOTE(Martha_Fokker @ Sep 25 2018, 12:01 PM)
Was helping my friend over the phone to help improve his unifi speed after he was turbo-ed to 500mbps
and he was getting only 100 mbps speedtest max on a dlink dir-850l so I suggested he buy a couple of cat6 cables which he did.

After replacing the cables he got even worse speeds like less than 10 mbps. Swapping in his old cables he got
about 100 mbps. After some troubleshooting including a teamviewer session or 2 i noticed that he was sometimes
getting 10mbps and 100mbps link speed between his PC and router.

So after much cajoling and wheedling plus a promise of free beer, I trekked over to his house to see what was up.
Turns out that he was running his brand new cat6 alongside the cable of his power strip so the electromagnetic
interference was causing his link to be inconsistently detected as 100 or even 10 mbps. Re-routing his
cables solved the low link speed (1Gbps) though it got us only 350-400 mbps which I took as a win.

So if you are inexplicably getting lower than expected link speeds between network devices and you
know your cables are good and both devices are correctly configured for 1Gbps you might want to
check if you cables are being run near and parallel(along side) to mains voltage power lines. If your network cable
has to cross a power line make sure it does it at as oblique an angle as possible preferably 90 degrees
to minimize interference. If circumstances require you to route your power and data lines along the same path
try to maintain at least 6" of separation.
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Like!
Up!
dickybird
post Sep 25 2018, 01:11 PM

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QUOTE(Martha_Fokker @ Sep 25 2018, 12:19 PM)
I think running alongside low voltage signal cables should not be a huge problem in terms of
interference. Stay away from cables carrying 220v-240v mains voltage especially if they are
feeding electric motors, transformers, heaters, florescent lamps and power supplies.

If you want to be extra safe, buy shielded(S.T.P.) cat6 cables. The regular patch cables they sell
are the U.T.P. variety which stand for Unshielded Twisted Pair and are only insulated against
physical shorts. The pairs are twisted to mitigate cross-talk between the individual cores but
have to metal shielding to protect against external Electromagnetic Interference.
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Hmm should think about rearranging my btu, router and power strip locations on my TV console table.
dickybird
post Sep 25 2018, 02:05 PM

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QUOTE(jimhorn @ Sep 25 2018, 01:42 PM)
I just tried to flash the C1 firmware that can be downloaded from D-links website and luckily it will fail to upgrade firmware as the TM provided is C2 which is different.

So I guess those with C2 firmware just have to stick with having @unifi with their SSID
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What's the problem with @unifi on your SSID?
Anyway, you can turn off your SSID broadcast also.
dickybird
post Sep 25 2018, 02:13 PM

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QUOTE(junclj @ Sep 25 2018, 01:26 PM)
the real turbo is look like this
[attachmentid=10038150]
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Nice.
Does your sister watch the hypptv package? I've got the ultimate TV package but I'm paying RM 60 though.
dickybird
post Sep 25 2018, 02:46 PM

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QUOTE(popice2u @ Sep 25 2018, 02:29 PM)
can we buy Archer C5400X upfront and when TM technician come ask him to set up using Archer C5400X?
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Yes
dickybird
post Sep 25 2018, 03:46 PM

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QUOTE(lolwhat @ Sep 25 2018, 03:40 PM)
Hello. I'm a long time Unifi subscriber since 2015 and I need advice. I've been paying the full RM240 monthly bill for 30mbps and since they reduced their price for the same package (RM129), am I entitled for the new price? I've been paying the old billed amount for months since they reduced it.

Should I go to the counter and demand explanations? Should I lodge a report to MCMC? Should I just terminate current subscription and resub using the new price?

Please advise.

Note: I live in a high rise building so I'm not entitled for any upgrades since most high risers are exempted from those upgrades. So any advice/suggestion related to upgrades will be disregard.
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Your unifi is fibre or VDSL? If fibre you should be able to switch to the 100 Mbps plan for RM 129. You're paying too much as it is. Find about if your building has an alternative ISP.
dickybird
post Sep 25 2018, 04:37 PM

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QUOTE(imalmighty @ Sep 25 2018, 04:02 PM)
Before I begin, at the end of the day every man for himself, dont call TM for advice on what is best for you, if you think what is ideal for you, go for it, walk the walk, take the path. Whether is it worth it[the resources: time, money etc incurred to get what u want]? Answers may differ from one another. From what Ive seen here in lowyat forum, anything is possible. Question is are you willing to do it only. Negotiation to obtain desirable deals may take up to months. Actually this applies for other things in life too.
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