Yes.

Oh well, more money fly away again 😅

I always believed this. But some things are excused. Like Xiaomi products.

Btw anyone in 43000 or 43300 postcode areas got turbo-ed?

my condo max speed is only up till 30Mbps and i doubt the management would upgrade the building infra.
so i thought to get the all in 1 modem router to replace the TM provide Huawei HG655a and the orange D-Link 615(which is from the VIP 5)
since this d-link have VOIP option which can connect for the phone.

noob TM.
call and request for unifi password to setup my router.
was told that resetting a unifi password take 24hours...
what the hell - it is 2018 and yet resetting a password take 1 day.

I don't know the password, so they have to reset it lo.
I contact via LiveChat and Call also tell me the same thing, no choice.

good . 

im also getting my infra soon.

possibly get contractor to run cat6 cable through the house.

so my MCMC complain regarding Ruby Pack and unfair pricing has been 'resolved' after 3 weeks with just a simple email and not even related to my question. Wtf ? Should I reopen the case ?

just an excuse. you should straight away get it
I did once to my brother router. I reset it by mistake. make a call need some ID confirmation. than boom they give the password. just 1 hour call.
I change my personal & company router all by myself. is just a 1 or 2 hours job ler. no need to call technician to do those job   
do you keep the original carbon paper when TM technician come to install unifi. the password & user id should be on the paper.

Already got turbo'ed here..Taman Pusat Kepong...Just now received sms and email though i've been turbo'ed on 16/9

Need some advice whether to terminate and re-apply this new RM129 (100mbps) or wait for the Turbo Upgrade (500mbps)

I am currently paying RM159 for 50 Mbps (contract is over).

I have been using the antique equipment since 8 years ago.

For Turbo Upgrade, they will not replace the equipment, but there will be no renewal of contract.

For termination and re-application, they will of course give you a new set of equipment but with 24 months contract I guess.

How about downgrade? Will they give new equipment?

It is better to buy it yourself than buying from them.

i have the same problem. tried to contact CS but nothing....i check the hardware list, but it support my 500mbps upgrade...i wonder i do wrong

i did...even more than 10mins

i have wait for long... tm help me see my batch got turbo.. my at batch 10 now is batch 5..

i hate wait for long time..

Hye all...

Checking if I'm only user that still stuck with old 30 Mbps upgraded to 50 Mbps with UniFiTV Ultimate cost monthly over RM200 😅😅😅.. contract already ended.. thinking of change to 100 Mbps @ RM129 + 6% SST 🤪

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Finally, received the turbo upgrade today. No sms / no email. Received call from TM 5 mins ago that I was upgraded and unifi portal confirmed it. I’m blessed to enjoy 800mbps + ultimate pack + free calls at RM159 finally.

Will go back home and try out the new speed and share the speed test results here.

got my new router after getting new package, rm129 100mbps.

was on rm229 50mbps.

after changing new router, still not getting new speed, still at 53mbps.

the technician can only help to log a report.

so now i am still stuck at old package, rm229 until i can get the new speed, then only im on the new package rm129.

wtf??? anyone facing this issue?

why cant they just activate my new package with new price , i am happy to pay rm129 for old speed ( 50mbps ). they can only change my package once i get the new speed.

is Dintek cat5e good quality? i have some left over in a box, can crimp some short cables?

Did not receive any email prior to checking on account status on 17th Sept.



Received this email and sms yesterday

Initially I also did not achieve 300Mbps. As I had read through the thread v34, I did some troubleshooting from all the tips given to people in the same boat and found our that it was my LAN cable problem. It was rated as Cat 6 but I bought that cable many years ago. Got a new one this morning and voila....  turbo-ed! 

Thank you all who contributed the troubleshooting tips. 

It took me many days reading to catch up but it was worth it!   

I'm still catching up in v35. 

live chat with unifi regarding turbo upgrade....suruh kita be patience and tunggu