Based on users' report, 500Mbps.

RM 129 or 149, depends on when they signed up.

I see, I thought agents would have their own online system for applications and termination.

Just realised I have RM599 a month Unifi 10mbps fixed IP account for my company. I think I'll terminate that too. Strange that it doesn't show up in my company's unifi.com.my account.

Not kidding. Can anyone beat this? It's fixed IP but still.

Nope, no contract renewal.

Hi TSD,
Please bring this matter seriously to MCMC.
Below is the link.  Add aduan baru.

https://aduan.skmm.gov.my/

I want to subscribe to Unifi, all the agents and even their website shows that my area is available for Unifi. when I try to register online through unifi.com.my, my address did not show up in the system, all of my neighbors houses is in the system. When I call TM, they said I have to go to TM Point myself. WHen I went to TM point, at first the employee there said that my house is to far away from their port, then they show me their service map, I noticed, there is  a house which is further than my house which have unifi. When I call their lies, they then changed their answer to there is no infrastructure available at our area. The port is full. But I know for sure, there are only a few people that subscribe unifi or even have streamyx at their house.

I've been trying to follow up this issue through several channel of TM/Unifi, Facebook Messenger, TM live Chat and even call. I've been ignored through Facebook Messenger and their TM Live chat and still waiting on customer service

Any advice for me to proceed with this issue.

I told them the same thing too, they are making termination more difficult. The lady can just smile at me.

Wont happen. They need to lay their fibre from scratch

And your pricing v outdated leh.. in sg for the past 2 years it has been sgd$39 for 1gbps, which means rm117/mth (includes asus router subsidy)

It’s Brotzeit. Makan there before? Come and bring all your friends.

I’m rarely there but if you see a MacBook with a Mikrotik sticker on the really long table inside the restaurant, that’ll be me.

Btw, soonwai doesn’t really exist so don’t start throwing that name to get a discount. 

I wish I could but I'm sure I can't. You guys got the same speed at RM189 because of the Thank You Surprise. TM really screwed over the 100mbps Advance Pro users at the time by offering only Ultimate HyppTV package.
Internet RM209
Unifi TV RM90

Sums up to RM299 ex tax. Anybody know if I can opt to cancel the Unifi TV portion now that I am out of contract?

all unifi packages come with 2yrs contract.

of course, customer have the right to choose.
unfortunately not all of us live in an area where you can choose Time vs. Maxis vs. Unifi.

as for the package, there are only 2 packages now offered by Unifi, which you can choose.
https://unifi.com.my/personal/home/fibre-broadband

and both are normal package price.

p/s : if anything, i loathe the way TM trains us to look at 'promotion price' in the past years.
this got them into the hot soup in the first place. 

I don't care if those who use latest equipment or under contract getting upgrades first, what I want is for us who are made to wait, should not be charged the full speed amount when there is a new price for our current speed (RM129/month for 100Mbps)!

Fxxk TM!

I heard TM is now allowing people to cancel their Ruby/Aneka pack that came with unifi and save RM30 a month, is it true? anybody tried?

TM Wisma Ipoh just call me regarding my report about turbo. They said, if i cannot accept their explaination, they will ask their legal to handle this. Wow!

so tm wants you to take legal action paying extra money while other people getting cheaper price from the same seller? ™
and also paying for things we didnt receive the service.. pay turbo price but no turbo...
does tm prepare for that lawsuit?

Tell them yes get their legal. Then dm gobind about it.. hes a really good lawyer u know

I donno if she serious treaten me. How come this company treaten their customer like that.

as usual, she said
- no rebet will be given since TM provide free upgrade speed
- still in pilot phase
- not sure when will be turbo but before end of this year
- turbo phase by phase
- she also donno method turbo selection

Mkini is bn la.
Go TMI or malaymail/star

Why bolehland no such thing as class action lawsuit...?

CS be like..

100 Mbps for RM 100.