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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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dickybird
post Sep 18 2018, 06:18 PM

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QUOTE(Ben Ling @ Sep 18 2018, 06:15 PM)
I rated 2 live chats with 0 star and no any action or message from them though..
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And then there are those who chat a few times and got their service turbo-ed. Who knows.
dickybird
post Sep 18 2018, 06:34 PM

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QUOTE(SilentVampire @ Sep 18 2018, 06:29 PM)
I am actually serious. You know that most won't even waste their time going to whatever link that TM suggests. At least, a booklet is there in physical form, but as you say, they won't read too, so they will come here and ask pointless questions again lol.
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Lol. Just kidding about kidding you. Lol.
It's a good constructive comment but I'm sure it's lost to TM.
dickybird
post Sep 18 2018, 06:36 PM

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QUOTE(wilson1stop @ Sep 18 2018, 06:29 PM)
lol, thought you said livechat was useless, better walk to TMpoint? How come you still...
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Lol. Because it's there and much better to batter them about this issue which they caused than to ask about it here, right? We never got better services and cheaper prices by just taking whatever TM gave quietly.

This post has been edited by dickybird: Sep 18 2018, 06:37 PM
dickybird
post Sep 18 2018, 06:38 PM

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QUOTE(hangluen @ Sep 18 2018, 06:34 PM)
hi,after live chat how to rate 0?by call or apps?i tried using apps but nowhere can see rating..
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I did live chat using the browser.
dickybird
post Sep 18 2018, 10:34 PM

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QUOTE(cenkudu @ Sep 18 2018, 10:18 PM)
Email from unifi, either to wait or to downgrade to 100mps

Thank you for contacting Unifi. Firstly, we would like to apologise for the late reply.

Referring to your e-mail dated 15th September 2018 on the turbo upgrade query. We appreciate the keen interest towards our products and services.

We are now piloting the turbo upgrades to selected existing unifi customers to the new high speeds of 100 Mbps, 300 Mbps, 500 Mbps and 800 Mbps. This is to allow us time to enhance the process before the mass roll-out. We will keep you updated once this pilot phase is completed and when we are ready to roll out to our existing customers nationwide.

However, by changing the plan to unifi 100Mbps RM129.00, you will not be able to enjoy Turbo upgrade in 2018/2019. Kindly inform the service contract will be renewal again for 2 years.

Should you want to change the package, kindly advice to refer nearest TMpoint for further assistance. You may search the nearest outlet to your side by clicking below link:

https://www.tm.com.my/OnlineHelp/TMPoint/Pages/Home.

For further enquiries or feedback, chat with us at unifi.com.my for fast and reliable online assistance. Alternatively, you may tweet us at @helpmeunifi, leave your comments at fb.com/weareunifi or enjoy self-service assistance through TM Self Help website at unifi.com.my/selfhelp.

We look forward to serve you better.
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So when is the mass rollout?
dickybird
post Sep 19 2018, 12:00 PM

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QUOTE(soonwai @ Sep 19 2018, 02:48 AM)
At least we know exactly when the mass rollout will start.
» Click to show Spoiler - click again to hide... «

And we also know when the pilot phase will end.
» Click to show Spoiler - click again to hide... «

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LOL

QUOTE(kyun @ Sep 19 2018, 03:36 AM)
new users could sign up 100mbps at RM129,
i'm now paying RM198.60 for 50mbps

Is this how they treated loyal customers? Fxxk them Unifi!
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I feel you bro, I'm in the same boat.

QUOTE(birain @ Sep 19 2018, 06:33 AM)
if in pilot and testing phase, how can they straight launch and give new customer that package. still waiting here for my unifi lite turbo. really no logic at all. been paying RM129 for 10Mbps and new customer paying RM129 for 100Mbps. vmad.gif  mad.gif  ranting.gif
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Exactly! Upgrade is pilot phase but if new package immediate upgrade. How can!
dickybird
post Sep 19 2018, 12:19 PM

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QUOTE(SilentVampire @ Sep 19 2018, 10:56 AM)
Yes, refer to 1st page, 1st post, green text, for recommended routers, and other general info,
They only promise full connection on wired speed, not wireless. You have to buy your own router for wireless. Refer to 1st page, 1st post, green text, for recommended routers and other general info.
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No turbo upgrade yet for Advance 50 package but with Archer C7 v5 router, getting close to full speed 50/20 Mbps on 5 GHz WiFi on my Lenovo P2 and iPad Air on tm speedtest.
My PC using a WiFi 2.4 GHz N usb adaptor (TP link TL WN 821N) is pulling only 15/20 Mbps.
Now awaiting my Ugreen cat 6 cables to complete my infra upgrade while awaiting my turbo upgrade.
dickybird
post Sep 19 2018, 12:33 PM

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QUOTE(yed @ Sep 19 2018, 12:09 PM)
Currently still under contract 50mbps RM189. So if i opt for 100mbps RM129 consider upgrade speed right?
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Yes
dickybird
post Sep 19 2018, 02:26 PM

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QUOTE(JohnLai @ Sep 19 2018, 01:48 PM)
Eh??!

But 0x19 is the problematic microcode version, yet your 4850HQ only has 60 - 70% utilization on one core?  :confused:
It makes me wonder if MacOS make use of microcode ibrs, ibpb and stipp or just Retpoline re-compilation solution.  hmm.gif
After all, Retpoline method has negligible impact compared to microcode register solution. It is also possible for the kernel only make use of one out of the three microcode register which lessen the penalty.
I read linux operating system such as Ubuntu and Redhat use retpoline solution except when Skylake CPU is detected as repotline method doesn't work for that CPU generation.
Example, from RedHat documentation:
IBRS has the worst performance penalty. That is why repotline is used as default for pre-skylake cpu if microcode MSRs is detected.
On the other hand, I noticed IBRS performance penalty seem to be higher for older microcode version compared to latest microcode.

Windows kernel for one is using all three microcode registers ibrs, ibpb and stipp instead of retpoline. One needs to manually enable SSBD for windows.

Perhaps it is the reason on why performance penalty on MacOS is less than Windows? laugh.gif
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Too much Greek. Haha
dickybird
post Sep 19 2018, 05:48 PM

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Oops

This post has been edited by dickybird: Sep 19 2018, 05:49 PM
dickybird
post Sep 20 2018, 11:42 AM

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QUOTE(ycs @ Sep 20 2018, 11:38 AM)
those already turboed, torrent is always throttled?

a few here already says so; if like that, maybe stick to 100mbps
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Subscribe to vpn lo, if torrents are important to you.
dickybird
post Sep 20 2018, 11:51 AM

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QUOTE(firegal @ Sep 20 2018, 11:44 AM)
Any recommended budget modem routher 2.4Ghz can support up to 100mbps? Tenda AC15 good?

Taken from first page Tenda AC15 - 500Mbps, ~800Mbps
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Check the other thread for turbo router discussion by @blacktubi

This post has been edited by dickybird: Sep 20 2018, 11:53 AM
dickybird
post Sep 20 2018, 10:55 PM

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Hmm, now can't even open the secondary unifi webpage?! Did TM screw up again?
dickybird
post Sep 21 2018, 11:29 AM

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QUOTE(lamusiqa @ Sep 21 2018, 10:29 AM)
Just called up Unifi cust service line and asked them to make a report for expediting turbo process otherwise I will terminate my service which is out of contract anyway. Immediately the cust rep asked me to wait on the line while she speaks to her supervisor and when she came back on the line, she said she will raise the report for turbo upgrade and someone will call me back to confirm the upgrade.

We'll see how for the next few days. hehe

Currently subscribed to Advance Pro 100mbps RM299 (RM316 after SST). Out of contract, Bandar Metro Puchong area.
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IMHO, if you don't need the 800 Mbps speed and you're paying over 200 for 100 Mbps with Ultimate pack n unlimited call. Better to downgrade to the new 100 Mbps pla., Save some money?
dickybird
post Sep 21 2018, 11:37 AM

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QUOTE(Icehart @ Sep 21 2018, 11:32 AM)
True that, especially if you're not willing to fork out a lot of money for a router that is capable of supporting the 800Mbps over WiFi. We're talking about:

- Router or Routers for big house
- WiFi receiver card (for desktop and laptop)
- Genuine cables
- Device upgrade for those that can't change component
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There is always Linus to help you. Lol
https://youtu.be/XUBdUJjgmQY
dickybird
post Sep 21 2018, 11:52 AM

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QUOTE(tomastan4134 @ Sep 21 2018, 11:47 AM)
good video. 

strongly recommend Ubiquiti network's wifi access points.
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Yup.
Luckily my house is only single storey, a single dual band router can cover with full 50 Mbps speed on 5 GHz. Now I am just waiting to pull the trigger a dual band WiFi USB adapter for my pc. Then I can turn off the 2.4 GHz.
dickybird
post Sep 21 2018, 12:00 PM

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QUOTE(tomastan4134 @ Sep 21 2018, 11:57 AM)
you mean desktop or laptop ? 

i dont really recommend USB wifi adapter. 

if possible:
  desktop =  use pcie wifi or BEST  pull lan cable.
  laptop =  change the wifi card to AC type.  eg: intel 7260 wifi ac card
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Desktop. Since it is in another room and I don't want the hassle of pulling 🐈 cables. I can live with WiFi adapter since I don't compute much anyway. Already checked the fengshui with WiFi analyser on my smartphone, should be ok.
dickybird
post Sep 21 2018, 12:28 PM

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QUOTE(tomastan4134 @ Sep 21 2018, 12:02 PM)
then  i think pcie wifi card is better than usb adapter .  coz usb  sometimes will give you inconsistency in connectivity.
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Ok thanks for the input. Will consider it. Getting my infra ready ahead of the turbo to 500 Mbps.
dickybird
post Sep 21 2018, 12:29 PM

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QUOTE(blackamikaze @ Sep 21 2018, 12:19 PM)
Update on my issue, after 3 days downgraded my package yet package still the same. Decide to go tmpoint again to ask. After further checking, found out that my building actually has 2 infra, copper and ftth because my building has been upgraded to full fiber. But my unifi cant be upgraded because it still on copper, so they need to relocate my unifi to fiber than downgrade to 100mb. They will send technician next week to relocate my unifi, and another techinian to check on my modem. At last something is happening.
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Good for you!
dickybird
post Sep 21 2018, 02:40 PM

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QUOTE(Ben Ling @ Sep 21 2018, 02:25 PM)
don't think so. as long as in your bill, the residential voice is RM0 then no way to remove, even if remove also no changes to pricing.
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I have no free call plans as I declined it when they proposed it during the 2017 Thank You campaign. I already have unlimited calls on my mobile so why should I pay for a landline that I will hardly ever use. The landline is still there but it is pay as you use. So yeah, you can decline the unlimited calls part of the plan.

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