Section A: OFFICIAL ANNOUNCEMENT:
1) 08/07/2019 - Benefit revision: Cease of Rewards/CashBack for wallet/eWallet/e-wallet Reload (Credit Card), first reported by cybpsych
17 JUNE 2019 - https://www.maybank2u.com.my/maybank2u/mala...rds-wallet.page
* Please be informed that effective 8 July 2019, any reload to all Malaysian third-party e-Wallets using Maybank Cards will no longer earn any Maybank rewards (TreatsPoints / Membership Rewards™ Points / Treats AirMiles) and Cash Back.
2) 01/06/2019 - Benefit revision, refer below:

3) 30/09/2018 - You may now cancel the M2 Visa or M2 Master by using SST as your reason (for cards approved before 1 Sep 2018)
4) 01/09/2018 - SST coming, RM25 per card, refer announcement below or SST FAQ.
M2 cards will be charged RM25 x 2 = RM50 SST, CANNOT BE WAIVED. Can use TreatPoints (10k = RM25) to redeem / offset within 6 months of SST being charged.

5) 01/07/2018 - New conversion rate for TreatPoints: 500 TP = RM1, click here for official announcement
6) 03-06/05/2018 - TREATS Fair
7) 5% weekend cash back for EVERYTHING by using M2 Amex on SAT/SUN, financial charge revised from 8.88% to 15%
8) Treats Points reduced, refer the PDF link below -
http://www.maybank2u.com.my/WebBank/CVP-PlatCard.pdf and http://www.maybank2u.com.my/WebBank/CVP-GoldCard.pdf
*Note: Government related and JOMPAY 0 points, others affected categories are EPP, utilities, education, insurance (1x only)




Section B: Latest Campaign/Promo
1) Date: 15/03/2017 to 30/06/2017, 10% cashback for Shell/Petron/Petronas using pin and pay with AMEX, sms to register, (NON guaranteed)! TNC please click here.
2) Date: 01/07/2016 to 31/12/2016, 5% Weekend Cashback is BACK (non guaranteed)! TNC please click here. - cash back is in with Oct 16 the latest, kindly check your online banking




Section C: Latest Developments
1. 02/09/2018 - No cash back and TreatPoints / TP for JOMPAY and FPX transactions


2. 15/05/2018 - New conversion rate for TreatPoints: 500 TP = RM1 starting 1st July 2018, refer Official Announcement above
3. 27/06/2017 - Changes in late payment charges and cash advance fees. Please pay statement balance before statement due date and NEVER withdraw cash from your credit card!!!


4. 15/03/2017 - 5% guaranteed WEEKEND cash back is BACK!!! Refer Official Announcement above
5. 01/08/2013 - Maybank Credit Card TreatsPoints will have a 3 years expiration period. TreatsPoints earned in a particular month are valid until the end of third (3rd) year of the calendar month.
Latest TreatPoints / TP expiry FAQ here

*Archived Developments




Section D: Previous Threads

Click here to read Maybankard 2 Cards V16 Thread.
Click here to read Maybankard 2 Cards V17 Thread.
Click here to read Maybankard 2 Cards V18 Thread.
Click here to read Maybankard 2 Cards V19 Thread.
Click here to go to Maybank's website.
Click here to go to American Express Website.



Section E: Application related
Requirements
Gold: Minimum annual income:RM30,000
Platinum: Minimum annual income:RM60,000
Maybank 2 Cards Terms and Conditions / TnC / T&C / Agreement
Maybank 2 Cards Product Disclosure
Weekend cash back terms and conditions
TreatsPoints terms and conditions
Maybank 2 Cards Benefit FAQ
Transaction Dispute Form

Benefits
1. The benefits of two cards, Maybankard 2 American Express® Card and Maybankard 2 MasterCard or Visa Card, in one sign up one statement.
2. Lifetime Fee Waiver (no annual fee without any conditions) with complimentary supplementary cards.
3. Enjoy a low Finance Charge of 15% p.a. on your outstanding retail balance (must pay minimum payment: 5% of total outstanding or RM25, whichever is higher every month on or before due date).
4. 5x TreatsPoints for every Ringgit spent on Maybankard 2 American Express Card (except all transactions relating to government and JOMPAY: 0 pt, insurance and education: 1x) and 1x TreatsPoint on Maybankard 2 Mastercard/Visa Card (except all transactions relating to government and JOMPAY: 0 pt) in Malaysia or anywhere else in the world.
5. 5% Weekend cash back - when spend on Maybankard 2 American Express Card is capped at RM50 per customer (including Supp Cardmember) per month. Meaning TRANSACTION DATE shown in M2U or statement must be on weekend (Sat/Sun) to get the 5% cash back. Summarized by cybpsych below:

6. Complimentary Travel Personal Accident and Travel Inconvenience Insurance if you charge your travel fares in full to your Maybankard 2 Platinum Cards, click here for insurance certificate

Who can apply?
* Principal cardholders: those between 21 to 65 years old
* Supplementary cardholders: at least 18 years old

Required Documents - Please include the following with your application form:
* Copy of NRIC (both sides) or Passport, including that of supplementary applicant's
* Latest BE form with official tax receipt
* Latest 3 months' salary slips
* Latest 3 months' savings account activity/current account statements

If you are self-employed:
* Copies of Business Registration
* Latest 3 months' Bank Statements

If you are an expatriate:
* Letter from employer confirming duration of employment contract in Malaysia. Note: You must be a Maybank account holder.

Click here to download Maybankard 2 Cards Application Form.

Ways to apply for the Maybankard 2 Cards:
1. Go to branch and fill in application form and submit it there.
2. Download application form and fax to 03-2283 6245.
3. By email to maybankardsales@maybank.com.my (better you call MBB Customer Service to confirm address)
4. Call Maybank or American Express Customer Service if you are a current Maybank credit card holder.


You can check your Maybankard 2 Cards transactions online with Maybank2U.com
If you do not have a Current or Savings Account with Maybank but you want a Maybank2U online account to check your Maybankard 2 Cards transactions, you need to go to a Maybank branch to get it done. Better that you inform the officer that you want the Maybankard 2 Visa or MasterCard as the main account and add your Maybankard 2 Amex to it. However if you want your Maybankard 2 Amex to be the main card for the account, when you first log in to register username add 0 to the 15 digits of your Amex card. You DON'T need to have a Maybank Current or Savings Account to do this.

However, if you are new to credit cards, I strongly recommend that you DO NOT opt for the paperless option (i.e. receive our monthly statements online) until you familiarize yourself with Statement Balance, Outstanding Balance, Minimum Payment and Payment Due Date.



Section F: Other Related Threads in this Forum
1. Places to use your Amex v3 (thread), Simple PDF version
2. American Express® Cards v3 (thread)
3. Click here to Pumping Petrol with your CC (thread)
4. Click here to SMS Alert - You're Not In Control (thread)
5. Click here to Reload TnG with Credit Cards v3 (thread)
6. Click here to Suspicious Telephone Call (thread). Recommended that you read Post#1 and #11 at the very least. Do Not release any info relating to your credit cards (i.e. expiry date and CCV number) even if the person knows your name and card number.
7. Want to know if the Maybankard 2 American Express Treats Points are good for converting to Enrich Miles? Click here and read this thread.

This post has been edited by alexwsk: Mar 7 2021, 08:25 PM

Maybankard 2 Cards FAQ:

1a. Must read - SST information
Credit to cybpsych


1b. M2 cards will be charged RM25 x 2 = RM50 SST, CANNOT BE WAIVED. Can use TreatPoints (10k = RM25) to redeem / offset within 6 months of SST being charged.
2. This is a 2 cards combo - AMEX together with master/visa, you CAN cancel the master/visa (using SST as reason provided your card was approved before 1 Sep 2018).
3. The rebate is calculated according to the CALENDER month and not per your monthly statement cycle.
M2C Weekend Cashback Terms and Conditions [ Link ]

4. The rebate is usually credited to the AMEX card on the 1st or 2nd of the month (and normally shown in M2U by 2nd 12pm).
5. No more GST for Maybankard 2 Cards (both principal and supplements) starting from 01 April 2015.
6. If you receive the cards through postage, you can activate it online through M2U (though some reported activation is not required). If you get your cards from the bank/credit card center counter, you do not need to activate it.
7. You do not need to post back the acknowledgment copy when you receive the card by post/courier.
8. The weekend rebate capped of RM50/month for the Maybankard 2 Amex is shared between the Principal and Supp cards.
9. If your M2U shows that you have a Maybankard 2 Cards Account, congratulations, it means you 'll be getting the cards soon. Call Customer Service if you do not want the cards or call them anyway to confirm.
10. You don't need to have a Savings Accounts or other Banking Accounts to have a M2U account for your MBB 2 Cards. You need to go to the branch to sign up for M2U to view your transactions online. Some branches are known to be unable to link both cards into a single M2U account.
11. If you cannot swipe the card at the merchant, call Customer Service number behind the card.
12. The 5% cash back on weekends (Saturdays and Sundays) for MBB 2 AMEX is for all spending and is in additional to the 5X Treats Points (equivalent to 1% max).
13. Maybank Platinum credit cards including MBB 2 does not grant free access to KLIA or LCCT Plaza Premium Lounge.
14. You earn 1x TP everyday with your Maybankard 2 Visa or MasterCard and including Petrol. Good for stations that does not accept AMEX.
15. If you link your paypal account to MBB 2 AMEX, it will take 2-3 days before it is shown in M2U.
16. This is what is mentioned behind our Maybankard Statement - Foreign Charges converted by AMEX apply a coversion factor of 2.5% to the converted amount plus 0.5% administration cost imposed by Maybank.
17. The Maybankard 2 AMEX earns you 1x TP for every RM charged to your card by default. The rest of the TP is recorded as 4x bonus TP (written as MAYBANKARD 2 AMEX 4X BONUS in your statement), making it a total of 5x TP for all charges made to your MBB2 AMEX.
18. To earn the 5% cash back, TRANSACTION DATE shown in M2U or statement must be on weekend (Sat/Sun), posting date will determine which month the cashback will be rewarded.
19. The 5% Cash Back payout MONTH is subjected to POSTING DATE not transaction date. You will always get the cash back on the 1st day of the following month straight after the POSTING DATE, normally shown in M2U by 2nd 12pm. Here's a detail example by ronnie
20. You can choose your preferred statement date, just call customer service to request.
21. For EzyPay via Amex aka installments during weekend, cash rebate and treats points will be given for the FULL AMOUNT one shot and not by the monthly installments amount.
22. Amex Toll Free customer service number is 1800889559.
23. Increase your credit limit by using https://www.maybank2u.com.my/iwov-resources...-AppFormEng.pdf - 3 months pay slips required
24. To upgrade from gold card to platinum card, need to submit upgrade request form together with latest income documents.
25. To pledge your FD to apply for a credit card without income documents:

26. You may also contact customer service through email at mbbcardservices@maybank.com.my, please do not disclose sensitive information such as expiry date and CCV through email.
27. Conversion to Maybank Islamic Ikhwan Card
- FAQs on corversion to Maybank Islamic Ikhwan Card
- Maybank Islamic Ikhwan Conversion Checklist
- Conversion form
28. Easy way to check your remaining or available credit limit

29. To subscribe to e-statement (paperless), follow the instructions in the link below
http://www.maybank2u.com.my/mbb_info/m2u/p...d=/mbb/Personal
30. RM50 Cashback is capped at 1 Card member per account should Card member has more than 1 Maybank 2 American Express Card.
http://www.maybank2u.com.my/WebBank/M2C-wkndCB_tnc.pdf

31. What is considered utilities? Refer image below

32. The CVV for Amex is located at the front of the card, it's the 4 digits at the middle right of the card.


Treats Points and Redemption Catalog:
1. To check your Treats Points:
2. Online TreatsPoints Catalogue
3. Latest redemption catalog - click here, postage is included hence effective rate for AMEX 5X TP is less than 1%

This post has been edited by alexwsk: Sep 1 2019, 10:56 PM

PAYPAL Rule of thumb:
PAYPAL + Amex + RM = no go
PAYPAL + Amex + foreign currency = good to go
PAYPAL + Visa/Master + RM/foreign currency = good to go



For Booking Your Hotel Room via Agoda.com with Maybankard Visa/MasterCard versus MBB 2 AMEX

Verified link on 26 Aug 2015: http://www.agoda.com/maybank
- 7% for Platinum and Premium Cards
- 5% for Gold and Classic Cards



Using Maybankard 2 AMEX to Pay for Telekom Malaysia ™ Bills including Unifi/Streamyx/multimedia

You can now pay Maxis Mobile, TNB and TM bills through Maybank2U as well
Go to Bill Payment > select the bills you want to pay and select from account your Maybankard 2 Amex. If you do not see it, means it cannot be use for that particular bill.

Below info contributed by hebe87


This post has been edited by alexwsk: Jul 5 2019, 08:42 AM

i dun understand why need to charge supplementary card holder other than gov being greedy, since supp not enjoying extra credit line
i just applied supp for my wife last month, but the anni date on the card is Sept - follow mine
tomorrow will call mbb to confirm the supp anni, if sept then will just cancel it

this one very sudden ma, thought senates will delay it

dun activate also need to pay SST, but safer in a sense coz cannot use the visa

i requested to change my visa to master yesterday
since my anni is in sept, i was told i will not be double charge
will update once i get my new master

ps007 TongCN can both of you call customer service to verify no cash back for JOMPAY as this is not mentioned in TnC, tq

do update here if you do not get 5% for the full amount
but i assumed you will not get further 5% even if the installment falls on weekend on following months

i applied supp cards (3 in total) just in Jul, called to cancel last week due to anni month in Sept

This post has been edited by alexwsk: Sep 4 2018, 10:48 PM

yours is normal installment (ezpay) and not EPP, right?

FAQ post 2 listed:
22. For EzyPay via Amex aka installments during weekend, cash rebate and treats points will be given for the FULL AMOUNT one shot and not by the monthly installments amount.

so i thk nothing to update for now

ic, gd to know it's still following old rules
at least can plan when to do installment/ezpay on weekend

only JOMPAY, so FPX is not mentioned, i just did one fpx using amex for shopee this morning
will update next month

This post has been edited by alexwsk: Sep 9 2018, 01:11 PM

perhaps you want to gv cs a call, coz FPX is not explicitly mentioned in their TnC
else I will do so next month

after you login to M2U through FPX, you can select your cc including AMEX - some said random, will not be able to select at different time

i thought he said card became unauthorized, so can't chk via m2U anymore?
nonetheless, just wait for the next statement, if it's in there, file a dispute using this form

This post has been edited by alexwsk: Sep 24 2018, 12:55 PM

that is true, but they might charge you interest which you can call in to request for waiver
if small amount, just pay first, if big amount then no choice but to leave it unpaid

similar case to you, i requested visa to be change to master and the master was approved the day SST charged to my visa card
now not sure whether master will be charged additional RM25, but CS did say if master being charged RM25, they will absorb the RM25 in the visa

maybe tomorrow try to call cs see can cancel and not pay the SST or not, else keep it for another year

M2 Amex is a credit card
of course cannot balance transfer to the standalone Amex charge card

as expected, and the pdf links i posted in post #1 are still valid, mbb replaced the file, so less work for me

just apply for barca card and cancel your M2 visa (use sst as reason)

statement balance will not change even after you made the payment
if your outstanding is 0, meaning you do not owe anything for that card dy

no prob, you can sign up any supp card for him
for mbb, you can even do it through maybank2u, just need his IC upload if i remembered correctly, nothing else