i bought 1 monitor from 11street (1 2 week back)

seller told me that 11street didnt give him payment since jun

in the end he request me to cancel order ..then direct COD at his shop (because seller is same area with me)  ..lol

This lol...

Thanks for heads up. Will not buy from 11st liao

possible criminal breach of trust by 11st

lipot pulis

So 11s used ypur money and refused to pay u?

Oh wow. Pls clarify 11st

i bought 1 monitor from 11street (1 2 week back)

seller told me that 11street didnt give him payment since jun

in the end he request me to cancel order ..then direct COD at his shop (because seller is same area with me)  ..lol

Well "seller" can be an issue too.

Like my case, bought a phone from Zone88, sent me a pariah watch. WTF? Request for exchange, took Zone88 ages to respond, but kudos to 11th street to keep following up and updating me.

Pariah watch return to Zone88, which I need to bear the shipping cost and time consumed.

Well, if not 11th, I guess money burned.

Zone88, you are one shit seller, as you don't apologize nor make it up for the buyer.

Rant finished.

the reason i use 11street is they're the only online shopping site which accepts AMEX
why the fk other site like lazada and shopee dont accept?

Ayam seller

Payment cycle about 1 mth now.

I request 2nd of month, i get it towards 30th/31st.

But still getting paid.

My monthly sales 5 digit

Yes, but in my case, buyer has already acknowledged item received in Good condition and gave Good review. So buyer part there settled, the only now is between me as seller and 11street.

Call them up, I found 11th street cust service is good. Email will be 2 days respond. I always call them up to follow up my case.

Well my case was legit as I provide pics and all relevant information.

Just go up their office to find PIC.

U main email... slow slow wait la.

just drop my order for 11 street last week..transaction smooth as butter woh

Email and call also got.

I kat Johor la.. Nak rage also don't know where to rage.

So confirmed 11thstreet bankrupt soon...now i only buy from Lazada.

You simply cant compete with Tongsan.....

Email and call also got.

I kat Johor la.. Nak rage also don't know where to rage.

i see... last time i went their office made a complaint... PIC very fast settle it... but i stay KL la.

Name already 11 street... You have to chase them over 11 streets.

But 11street coupon also mostly useless. Got price range limit lah, time limit lah. BS.

Hence its all Shopee... 

shoppee goods is superb expensive ..  rather buy by walk in is still cheaper than shoppe

In your case, is it paid on the Payment date you saw in the Seller dashboard or it is delayed?

That one is the clearance from buuer confirmation to your wallet.

The withdrawal process, i think since beginning of this yr.. Is now a 25 day process or so

If you see, bank transfer was supposed to be Transfer Date which is why the status shows Transfer in Progress.

So you are saying now that the Transfer date is redundant?  Even if I count from the payment completed date, it is more than 25 days now.

Ahhhh... i see the difference between yrs and mine. mine is paid into seller cash within 3 days, and then i one shot withdraw all to bank. (so i dont have to reconcile every payment to the bank.

[attachmentid=9995154]

but it's slower d definitely. last year the withdrawals to bank 3-5 working days je received, now average also 25-30 days to bank, and always at the end of the month.

if u ask the merchandisers they wouldnt know .. this one need higher / finance PIC.

I have one cash withdrawal as well. The date of transfer is tomorrow. Will see how it go for that one. I got feeling they'll be screwing me on that one too.

my case on 11street late last year more weird

i bought Note 8 from company A but the system sent the order to company B

so company B sent me Note 8 and he even show the package before poslaju

there was a bit delay on delivery because of new year holiday/christmas

so on the day the poslaju arrive company A call me asking i already got note 8 or not

at that time i still dont know i was communicating with two different person eventho their phone number not the same

the company A which i bought note 8 only sent casing but company B sent real note 8

after 2 days company B ask me why i never confirmed the delivery

i said already confirm and give good rating

after long chat then i know he got play by the system mix up

company A also know but they buat donno happy to receive money not theirs

so i contact 11street and tell them real story

i tot after 1 month baru settle

So I am seller in 11street also.

> 29 July - Item sold to Buyer
> 31 July - Buyer confirmed item received and get Good rating.
> 01 Aug - 11street Settlement date
> 10 Aug - 11street date to 'supposedly' transfer to my Bank (which can be viewed in the Seller account)

> 15 Aug - Haven't receive money, so I baik hati and email them to ask what happened.
> 17 Aug - Reply say will respond within 1-2 working days. So I waited good boi.
> 20 Aug - I send follow-up email because I baik hati and thinking they busy with million dollar sales.
> 22 Aug - Generic respond again say wait management reply (macam haram)

> 23 Aug - I raised case at TTPM and email to 11street again. Also call to ugut.
> 24 Aug - 11street respond asking me got people call or email me or not (wtf? you don't know how to follow up?)
> 25 Aug - Generic respond again say wait management reply (macam haram x2)
> 28 Aug - Dah tired of waiting, straight call and ask. Told me people will call or email me again,

Total email sent : 5 emails
Total call made : 2 calls

I say why not you just give me the relevant department PIC contact or transfer me to them? I lazy want scold you because you are just L1 support, so I faham you can't do shit here. She told me cannot, must wait them call me.

So I fuck kao her la, you hutang me duit, now you very big ask me to wait them call me?

She just reply me Yep, that's the correct way. Win liao lo, don't waste my saliva.

As of now haven't get my money yet, just measly RM2k+ also can't pay.

Anyway, any 11street seller encountered same issue as me? Previously it was fast and okay. I stopped selling for a year+ then all hell break loose. If you guys working at 11street or know high ranking fella email in 11street, PM me. I'll CC my issue to all of them so all their KPI koyak together.

this is the king of songlap i.e the item price itself...

gomen only songlap the item charges only.. so GST songlap can keep skin, we are at 11street era now..

inb4 11street sold big stack of shares to some random company

u mean company B at the end not supposedly send phone but not getting the phone money?

this issue has been going around for quite some times already lah

suspect they gonna closed shop for good soon

better move to shopee bro

11street a scam e-commerce website at Malaysia, no payout seller settlement after 3 month

Yep, as soon as they return my money, i'll stay far far away like plague.
Hoho, look like it's not an isolated incident. I'll make a police report soon, have send out this tered to them as well. On top of that, do what we all normally do, viral it everywhere on social media.

if u read in comment section in their fb also many sellers complaints the same thing like you bro

https://www.facebook.com/11street.my/

Looked like they are filtering out quite a lot of comment as well. Better make police report before they lingkup and lari.

Looked like they are filtering out quite a lot of comment as well. Better make police report before they lingkup and lari.

how much 11street charge seller for goods sold?

All seller join force pull out from 11street.

I dun buy thing in 11street liao. More in shopee...

now everybody got scammed at every internet online shop...

I definitely will pull out after this incident.

One things about e-commerce in Malaysia, mostly will go bankrupt after awhile apart from Lajada which get funds from Alibaba.