QUOTE(a13solut3 @ Aug 28 2018, 10:56 AM)
So I am seller in 11street also.
> 29 July - Item sold to Buyer
> 31 July - Buyer confirmed item received and get Good rating.
> 01 Aug - 11street Settlement date
> 10 Aug - 11street date to 'supposedly' transfer to my Bank (which can be viewed in the Seller account)
> 15 Aug - Haven't receive money, so I baik hati and email them to ask what happened.
> 17 Aug - Reply say will respond within 1-2 working days. So I waited good boi.
> 20 Aug - I send follow-up email because I baik hati and thinking they busy with million dollar sales.
> 22 Aug - Generic respond again say wait management reply (macam haram)
> 23 Aug - I raised case at TTPM and email to 11street again. Also call to ugut.
> 24 Aug - 11street respond asking me got people call or email me or not (wtf? you don't know how to follow up?)
> 25 Aug - Generic respond again say wait management reply (macam haram x2)
> 28 Aug - Dah tired of waiting, straight call and ask. Told me people will call or email me again,
Total email sent : 5 emails
Total call made : 2 calls
I say why not you just give me the relevant department PIC contact or transfer me to them? I lazy want scold you because you are just L1 support, so I faham you can't do shit here. She told me cannot, must wait them call me.
So I fuck kao her la, you hutang me duit, now you very big ask me to wait them call me?
She just reply me Yep, that's the correct way. Win liao lo, don't waste my saliva.
As of now haven't get my money yet, just measly RM2k+ also can't pay.
Anyway, any 11street seller encountered same issue as me? Previously it was fast and okay. I stopped selling for a year+ then all hell break loose. If you guys working at 11street or know high ranking fella email in 11street, PM me. I'll CC my issue to all of them so all their KPI koyak together.
this issue has been going around for quite some times already lah> 29 July - Item sold to Buyer
> 31 July - Buyer confirmed item received and get Good rating.
> 01 Aug - 11street Settlement date
> 10 Aug - 11street date to 'supposedly' transfer to my Bank (which can be viewed in the Seller account)
> 15 Aug - Haven't receive money, so I baik hati and email them to ask what happened.
> 17 Aug - Reply say will respond within 1-2 working days. So I waited good boi.
> 20 Aug - I send follow-up email because I baik hati and thinking they busy with million dollar sales.
> 22 Aug - Generic respond again say wait management reply (macam haram)
> 23 Aug - I raised case at TTPM and email to 11street again. Also call to ugut.
> 24 Aug - 11street respond asking me got people call or email me or not (wtf? you don't know how to follow up?)
> 25 Aug - Generic respond again say wait management reply (macam haram x2)
> 28 Aug - Dah tired of waiting, straight call and ask. Told me people will call or email me again,
Total email sent : 5 emails
Total call made : 2 calls
I say why not you just give me the relevant department PIC contact or transfer me to them? I lazy want scold you because you are just L1 support, so I faham you can't do shit here. She told me cannot, must wait them call me.
So I fuck kao her la, you hutang me duit, now you very big ask me to wait them call me?
She just reply me Yep, that's the correct way. Win liao lo, don't waste my saliva.
As of now haven't get my money yet, just measly RM2k+ also can't pay.
Anyway, any 11street seller encountered same issue as me? Previously it was fast and okay. I stopped selling for a year+ then all hell break loose. If you guys working at 11street or know high ranking fella email in 11street, PM me. I'll CC my issue to all of them so all their KPI koyak together.
suspect they gonna closed shop for good soon
better move to shopee bro
Aug 28 2018, 03:50 PM

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