walaupun aku jual barang online. tapi aku sendiri beli barang aku preder kedai..atau aku prefer cod.atau aku prefer walk in. aku tak berapa konpiden dengan lazada/11street lagi lagi melibatkan kredit kad atau kad debit aku

Yeah...but the max cashback that can be accumulated is RM20 only.
Also, it'll be credited after the stuff has arrived and you clicked the "Confirm Purchase".

bole cuba bro...aku byk dptkan supplier brg2 komputer/laptop/printer/handphone dan lain2 gunakan online shopping...dulu biasa dgn lelong...tp skrg byk di 11 street my...aku akan comparekan harga dari tiga website ni lelong, lazada dan 11 street...tp lazada aku jarang beli, sbb xde maklumat merchant so biasa aku nak tanya spec direct dgn pembekal agk mustahil...tp lelong dan 11 street ada...setakat ni aku beli online semua ok cuma ada skali dua lambat sampai bukan salah merchant tp salah courier company dan poslaju...huhu...

they got 11mon now. can collect and get credit. wanted to grab their shocking deals products Taiwan Select [EYESCREAM] 2016 New arrival Top. not bad leh.. only RM29.00.. love their korean style baju..

Hate the system.

Cannot direct contact seller and stupid app only discount.

aku paling benci beli on9 duit dah bayar tapi tak cakap stok xde. nak refund kena 14hari. atleast kalau walk in kalau xsde stok aku tak panas sangat

actually merchant have right put contact no or not?

Hmm, if buyers can contact sellers directly why sellers need to pay transaction fee n still have to settle all customer issue

credit card fees mang. if u want setup own ecomernce rm1k wont enought

Platform, payment system, wide visibility, complimentary advertisement.

U can always go for ur own platform but got customer? Lol.

That's my point. If I'm a seller, I would expect the platform to filter out some of the customer issue from their end and wouldn't want my contact details to be published from the start, out in the open. It's the system that I'd want to leverage on.

i thought put contact much better?

im wondering it is trust worthy to buy a phone on 11street? looking forward to change a phone since my old is unusable... can you guys please help me check whether is the vendor trust worthy or not?

https://www.11street.my/productdetail/huawe...b-gray-10809812

This post has been edited by yeowxiu: Aug 26 2016, 07:02 PM

Not good for shady seller.

But anyway lelong has always been easy to contact the seller. They need to be. If any problem can just call worth the seller. And a reasonably good rating system.

if your didnt put contact u must use apps or web to chat with kustomer.one day if your account has been suspend what happend to your chat record?

Anyone know when they reload d credit and coupon for 11mon redeem?

That's true

I wonder why they make it hard to contact seller

Well...memang process refund/cancel dia nampak cantik..on paper. Tapi bila ade issue..adoiii. I baru2 nie ade place order untuk 1 phone kt 11street nie...dah siap bayar full. Tapi lepas place order, jumpa offer yg lagi baik, jadi even seller tue pon advise cancel...even if I nk still buy with him pon...he advise cancel dulu, then wait for certain voucher and place the order again.

I pon..ok lah..proceed to cancel the order...ambil option refund to my credit card. Next day I pon dpt email ckp my cancellation is completed. Ok lah..I ingat tunggu je lah seminggu sket masuk la duit tue.

Tapi ntah pepasal, hari seterusnya saya dapat email ckp my akaun now permanently suspended, alasannya multiple account registration. Sedangkan I mmg register satu akaun je...refund nye tak settel lagi ( agak banyak jumlah refund tue jadi I tak sedap hati ). So I pon call la customer service....and mereka pon x dpt pastikan sebab kenapa my acc kene suspend. Bila check mmg my phone no and email tag to 1 akaun je. Tapi mereka ckp kalau suspend pon my refund will not be affected. CS pon ckp, mereka akan check dengan department yg suspend tue, and get back to my by email in 2 business days.

As expected from Malaysian business, lepas 6-7 hari pon xde satu haram pon update, so I la kene follow up sendiri. Bila dh call, baru CS ckp...oh ade update..dari risk management department...katanya my account ada suspicious activity, so sbb tue diorang suspend and mintak i provide my phone bill....WTF...Hello.. ????!!!

11Street is Celcom, my phone number telco is Celcom, I call CS pon pakai number tue..ape haram kejadahnya need verification kne bagi bill bagai. Diorang ade semua access to verify my details tally ke tak between 11street and Celcom telco...sama kot. Ape kejadahnya kaitan dengan multiple account registration ??? I pon time tue...what ever lah 11street..if you don't want my business ...#%$# u, I just go elsewhere...bila check pasal my refund...rupanya it's not even initiated yet... Kesian the CS girl got maki by me..but feel so pissed off. After way more than 2 weeks from cancellation date..and after my CC bill statement dh keluar...baru I dpt my refund..tue pon after following up too many times.

Kesimpulannya....jangan too trustful sangat dengan any business online kt Malaysia nie. Even 11street nie under big giant Celcom, tapi still can't handle customer dia professionally..not even a single apology

11street yang paling susah nak refund duit antara online platform. Thats why some choose refund in the form of 11street credit. But 11street credit can't be changed into money in your bank account.

11street cs one lied to me about this. Said can change but actually can't