I would suggest we apply hands off policy with him. He might screw it up again.

Anyone from puchong area got turbo upgraded ?
I just made a livechat with them , they say it is normal that we don't get the full speed.
I got turbo ed to 800 mbps , but only cap to 140mbps. Want to know if it true? :confused:

Indeed, next thing we know, he wanna ask how to remove that pesky @unifi suffix from his wifi SSID.  :lol2:

Your BTU supports gigabit. Otherwise, you won’t be able to hit 280Mbps on LAN, or won’t be able to reach 130Mbps on Wifi. Read the 1st post again, and get a new router that will be able to support 500Mbps. Buy a better one.

I believe the real situation is like this:

Before the turbo, he wanted a good router, but StuartLee2015 is a stingy person. He knew Asus brand is good, but he was too stingy to spend money. Thus he asked for the cheapest asus router available which is RT-N12HP B1.

Back to few days ago when his account was turbo-ed.
He claimed he will purchase expensive router to max out his 500Mbps turbo such as DIR 878 and ASUS USB-AC53 adapter. (Everyone know StuartLee2015 is bullshitting by now)
When he learnt that his cable might be the issue, he went and bought the cheapest possible long cable without checking it for CAT5e certification. Not only that, he said he wanna buy DWA182 instead of USB-AC53.
He probably has only TWO real cat5e cables which was bundled with RGX4400 and ONU.

When the TM technician came after his begging, TM probably brought along DIR842 and normal cat5e (bundled with DIR842 instead of that cat6 bullshit) and demonstrated it is router problem as expected.
TM probably said to StuartLee2015 he could refresh his unifi contract duration and that DIR842 will be his.
Being the world most stingy person, StuartLee2015 immediately accepted the condition.

Yes, my in-laws place are turboed to 300Mbps and I am getting the full speed. Too many things you have to consider on why you are not getting the full speed. Read everything on 1st page, 1st post, green text.

I am using c1200 with LAN cable cat5e , wifi with 5Ghz only reaching 70mbps. It is very weird.  :confused:

Indeed, next thing we know, he wanna ask how to remove that pesky @unifi suffix from his wifi SSID.  :lol2:

Now I feel a bit confuse. If I downgrade from 800 to 100, will they charge me RM200?

No lol... I not stingy.. I have limited funds atm.

I purchased RT-N12BHP back when still 50mbps last year. Never though this year it won't enough. And since it's only 50mbps, the shop recommend me that router.

And the cable is I bought way before the asus router, rarely used . I don't even know back Then when I first bought It, cat ratings...

I am indeed will be getting DWA878 the next month and getting the DWA192 for now to at least have A.C adapter.

The cat5e supplied along with hypptv back when vip5. It has 3 to 4.

I made a request for TM technician to come and check what's the problem before I went ahead and buy the DWA878 and 182/192 and the problem still exist of unstable LAN and Wi-Fi speed due to Pilot Phase.

I can always switch to AC53 if that's better than DWA182/192.

No lol... I not stingy.. I have limited funds atm.

I purchased RT-N12BHP back when still 50mbps last year. Never though this year it won't enough. And since it's only 50mbps, the shop recommend me that router.

And the cable is I bought way before the asus router, rarely used . I don't even know back Then when I first bought It, cat ratings...

I am indeed will be getting DWA878 the next month and getting the DWA192 for now to at least have A.C adapter.

The cat5e supplied along with hypptv back when vip5. It has 3 to 4.

I made a request for TM technician to come and check what's the problem before I went ahead and buy the DWA878 and 182/192 and the problem still exist of unstable LAN and Wi-Fi speed due to Pilot Phase.

I can always switch to AC53 if that's better than DWA182/192.

I find it unlikely since you already refreshed your contract and accepted that DIR842.

Anyway, DIR842 only has 2x2:2 configuration, so over 5Ghz with 2x2:2 wifi adapter, best case wifi speedtest will be 400Mbps without interference from neighbouring 5ghz hotspot.
Don't complain about not reaching 500Mbps again with wifi.

I find it unlikely since you already refreshed your contract and accepted that DIR842.

Anyway, DIR842 only has 2x2:2 configuration, so over 5Ghz with 2x2:2 wifi adapter, best case wifi speedtest will be 400Mbps without interference from neighbouring 5ghz hotspot.
Don't complain about not reaching 500Mbps again with wifi.

I know it won't reach 500Mbps, around 300 to 400 is already good .

300-400 is short distance which is close to your router and without obstacles...
Otherwise 2.4Ghz will be good around 100-200Mbps since you're quite far away from router.

I'm so curious he will choose RM3xx bill shock or renew contract?

5ghz got ac/n, which is he connected to? mine can connect to 5ghz but in n mode only...