Those that gotten the upgrade - were you guys on the Thank you surprise upgrade or not prior to the turbo?

can anyone tell me how to get the turbo upgrade, i know it is thru sms but to wait till they send it will be next election

probably price discount now + 800Mbps next June.

Status for Streamyx user is double the speed, but it all depends on your infra. If you are already on 8Mbps, then it is highly unlikely you will get an upgrade.


Most are. Seems like they are upgrading those who have stay on contract longer than those who recently signed up.

You have to wait for TM to let you know. There are two phases. First phase is Aug - Dec, second is from Jan 2019.

Finally see Malaccan gotten their upgrade, mine still waiting

This post has been edited by hurricane21: Aug 15 2018, 06:04 PM

For VDSL2 user maximum speed you can get up to 100Mbps only. It also depend on length of copper.

But but, I will fight for my rights.
After I get my Turbo first, I don't want to jeopardise my free upgrade.

This post has been edited by fruitie: Aug 15 2018, 06:16 PM

Kepong area 100mbps still yet upgrade to 800mbps

Same thinking here.

still 100Mbps

Next year only was told by TM technician.

Be patient. Your time will come. The majority of us are still waiting.

Unifi 30Mbps fixed at RM139 now?

Sos kicap

my friend apply and installed unifi 30Mbps @ rm109 without hypptv ..

guys previously i was 30mb then get thank you 2017 upgrade to 50mb for free
then last 2 mth they called up offer upgrade to 100mbps for additional rm20 only so i took it
little did i know, they now offer this free turbo upgrade and supposedly i'm gonna get 800mbps but.. i don't need that much use ah

any chance i can downgrade back to 30mbps/10mbps and then get the turbo upgrade? or should i wait after they upgraded then i opt for downgrade ah?

sometimes these offer can screw up our life bit lol
complicated now..

I suggest to stay on the current plan. You are paying good money for great speed, that most people are envious about.

How is that possible? I dont want hypptv also but they said must included 😩

I suspect now there will be differentiated pricing between ftth and vdsl
Cos when tm redesign the unifi website, the category is now called 'fibre broadband' with the fibre icon which is unifi *fibre home, unlike just unifi home previously. Then they also bracket streamyx for broadband..
Then why is 50mbps removed from the product landing page?

This post has been edited by miloaisdino: Aug 15 2018, 06:53 PM

I tot Streamyx now become Pre-Unifi?
Wow TM really become inconsistent this year...

This post has been edited by MrSpeedy: Aug 15 2018, 06:54 PM

50mbps also removed from tm api
What the hell is going on?
And tm new faq say can downgrade unifi tv pack for rm10, contract 12 mths..

11. In my unifi bill, charges for Internet and unifi TV are listed separately. Does this means I can remove my unifi TV pack?
+ No. unifi TV is part of unifi’s triple play service offering ie. Internet, Voice and IPTV. As such, it is inclusive and cannot be removed

1. Can I upgrade / downgrade to the unifi Home package?
 Yes, you are able to upgrade to the higher speed package at any time.
 For downgrade request, customers who request to downgrade their package within the contract period, the current contract period will be renewed to 24 months. If customers downgrade after the contract period, there is NO penalty or contract renewal.

2. Can I downgrade to unifi VIP5 / VIP10 / VIP20 / broadband packages after subscribing to the unifi Home?
 With the introduction of unifi Home, the previous packages i.e. unifi VIP5 / VIP10 / VIP20 will no longer available. Therefore, customers will not be able to downgrade to those packages once customers have subscribed to the unifi Home.
 However, if customer wishes to downgrade to broadband packages, they can do so at the nearest TMpoint outlets

This post has been edited by miloaisdino: Aug 15 2018, 07:06 PM