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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
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TongCN
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Aug 14 2018, 05:48 PM
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QUOTE(alexanderclz @ Aug 14 2018, 04:21 PM) well, if after 1 month still doesn't appear, then that's another issue to bring up. lol. according to BP CS, it was sent to me (that's how i know it was sent to me right since there's no other record? haha) they supposed to send weeks ago, but didn't. But even if my account statement on THEIR system shows there's transfer in, it doesn't matter. Because I didn't receive it in MY account and record. This is the issue i'm trying to bring up as well. Try asked them check for it, what if there is no transfer in?
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TongCN
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Aug 15 2018, 07:39 AM
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QUOTE(alexanderclz @ Aug 14 2018, 06:54 PM) after spending a couple of days calculating few hundred of my transactions (reversal, discount, etc) on BP, i have to admit, there is indeed extra RM60 which is unaccounted for in my account however, it doesn't change that my gf did not do the transaction and there was no records of transactions on the user side. she is lucky that her money was 'transferred' to me instead of some random person. what solution you guys propose? get BP to admit that they transferred money without consent? or get BP to admit that they didn't do a good job in the app or excel? I did suggest do some reconcile actually few pages ago, sometime manually add / deduct might solve the prob Glad that nothing loss beside transaction trace
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TongCN
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Aug 15 2018, 07:50 AM
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Seems like big point resume
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TongCN
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Aug 15 2018, 10:48 AM
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QUOTE(talexeh @ Aug 15 2018, 09:05 AM) It's displayed in the BP app alright but when checked in AirAsia BIG portal, it's not reflected there though.  Mine everything traced back and calculation correct. If not confident, you can always do this reconciliation once a week  I will calculate every sunday evening
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TongCN
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Aug 15 2018, 10:55 AM
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QUOTE(talexeh @ Aug 15 2018, 10:50 AM) You're saying all your August BIG points from BP appeared in here? I'm using the Big Loyalty App to do recon, so far so good, everything gain from BP appear in the BL app. Total Amount same also.
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TongCN
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Aug 15 2018, 08:21 PM
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QUOTE(mamamia @ Aug 15 2018, 08:06 PM) Is BigPay ok now? my friend activated the card today n received RM10 referral rewards. I see my referral rewards shown additional 1 user activated too.. but I didn’t receive the referral reward, I check the whole list, the total activated referral is not tally with the referral rewards received. So, confirmed I didn’t receive the RM10 referral rewards from my friend who activated today n I confirm he used my referral code. My friend try to link big point acc too, but can’t link n shown something went wrong n try again later. Did u share to somewhere and now the code locked?
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TongCN
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Aug 16 2018, 05:06 PM
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QUOTE(tan_aniki @ Aug 16 2018, 04:29 PM) haha, i think just need to make sure using apps to purchase next time, no need wasting time for the refund of RM2-RM6. You guys should know that one booking entitle to RM32 max discount , right? Not sure does it work like this but then normally if u choose to go foreign country, you will get charged by RM8 per trip. So if you booked for 2 persons which will be RM8 x 4 = RM32 fully utilised. So subsequently those meal and luggage RM2 won't get applied. I haven't done any purchase before so above is just my assumption. I think Jonathon did mention before.
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TongCN
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Aug 16 2018, 05:40 PM
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QUOTE(Tigerr @ Aug 16 2018, 05:24 PM) For buying tickets for overseas, i guess better stick to premier cards as got free insurance in case it happened like MH17.... Big pay got insurance for air tickets or not? Some ppl might use Big Pay to purchase so it just informations for them to know there is RM32 to discount. Btw, it is ... 37...
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TongCN
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Aug 17 2018, 10:13 AM
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I’m shocked when I saw my wallet turns RM1.79 NEGATIVE this morning
Then only to know that one of the foreign purchase deducted first (Pending) last few days and settled (Settled) today
The exchange rate slightly adjust a bit higher
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TongCN
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Aug 17 2018, 12:56 PM
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QUOTE(tan_aniki @ Aug 17 2018, 10:24 AM) those who used to keep your account at RM0 must make sure you wait until your foreign and petrol transaction become settled then only withdraw the money till RM0. once it trigger to -ve then you are being monitored by BP and this is not a good sign if your spending is less than the withdraw total. Gosh, is it? I didn know the transaction will finalize afterward though
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TongCN
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Aug 17 2018, 01:00 PM
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QUOTE(ClarenceT @ Aug 17 2018, 12:56 PM) I already activated Plan B for Boost top up What's your Plan B ? LOL ..
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TongCN
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Aug 17 2018, 01:18 PM
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too many cash issue out these 2 months? They still gain RM2 though, but then ... we kind of out of topic here
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TongCN
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Aug 17 2018, 02:06 PM
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Now we can only wait for Boost to reply or wait only :\
Suspect they might triggered red flag from Bank Negara ?
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TongCN
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Aug 17 2018, 02:10 PM
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QUOTE(tan_aniki @ Aug 17 2018, 02:09 PM) i think got problem on BP as well... Try to reload with another e-wallet with BP 1st time failed, 2nd time through, 3-5th time failed... Their server these few days heard quite haywire. Mine all ok for the moment.
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TongCN
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Aug 17 2018, 02:14 PM
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QUOTE(BigPayJonathan @ Aug 17 2018, 12:09 PM) Seems like... Boost is potentially blocking BigPay as a top up source. Which is a bit of a low blow, but that's fine. You guys can complain directly to them  Meanwhile, I'll see if we can add Boost as a top-up source for BigPay haha. Hopefully the barrier can be removed
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TongCN
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Aug 17 2018, 02:31 PM
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QUOTE(tan_aniki @ Aug 17 2018, 02:17 PM) Chinese app?
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TongCN
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Aug 17 2018, 02:32 PM
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QUOTE(ClarenceT @ Aug 17 2018, 02:32 PM) Can transfer to malaysia bank ?
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TongCN
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Aug 17 2018, 04:26 PM
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So where's the backup plan?
Plan B, C D ? Lol ..
Boost suddenly said Big Pay not compatible =.=
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TongCN
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Aug 17 2018, 05:28 PM
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QUOTE(skty @ Aug 17 2018, 05:18 PM) Psssttt... psssttt...
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TongCN
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Aug 17 2018, 06:56 PM
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Money stucked in big pay now
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