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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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TSfairylord
post Mar 9 2019, 12:18 AM

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I'm hoping my source card unblocked by BP..cross finger
TSfairylord
post Mar 10 2019, 11:56 AM

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QUOTE(BigPayJonathan @ Mar 1 2019, 02:16 PM)
Hey guys. Long time no talk smile.gif Been replying to a lot of DMs but not super active on the thread. Dropped by because we'd like to invite you to another event we're organizing. Details as below:

Date: 15 March
Time: 2-6pm
Location: Common Ground @ Bukit Bintang, KL

We'll be doing a recap' of 2018 - but also announce/explain what's going to happen in 2019. There will also be a session with our product and customer happiness teams. We'll also give you guys room to chime in and ask all the questions you might have.

We need to confirm the number of attendants so please fill in all the info on the following link if you want to join: bigpay.link/sessions153

Looking forward to meeting some of you/seeing some of you again!
*
QUOTE(BigPayJonathan @ Mar 8 2019, 01:21 PM)
UPDATE: apparently, it works when you manually key in the number of your card instead of going with your BigPay as a saved card on your Shopee account?
Can you send me a PM with your full name? When a card is shown as delivered but the user hasn't received it, we have a few steps to take - including an escalation to CityLink. Once they get back to us and we have more information, we're able to move forward. I'll check the status for you.
Yes! Confirmed smile.gif Please join us next Friday at Common Ground Bukit Bintang from 2PM/2.30PM until 6PM tops. We'll also have open sessions where you can discuss your experience and tell us what features you'd like to see! Please RSVP by end of today ideally! http://bigpay.link/sessions153
*
Count Down : 5 Days rclxm9.gif

TSfairylord
post Mar 11 2019, 09:12 PM

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QUOTE(fruitie @ Mar 11 2019, 04:10 PM)
As shared earlier by others, I also used the tips and it works. That was a week ago.
*
QUOTE(fruitie @ Mar 11 2019, 04:18 PM)
Maybe not. I just followed the earlier post only, fairylord can consider to add the tips on 1st post by finding back the original post.
*
Okay sis.. smile.gif





QUOTE(xisan @ Mar 11 2019, 07:47 PM)
Anyone know about this? Planning to go to SG tomorrow
*
Read post #01, those are the information reported for SG. Most of the bank ATM having fee on BP withdrawal. The fees charged is because of less than or more than $1k... Its by each transaction.



This post has been edited by fairylord: Mar 11 2019, 09:16 PM
TSfairylord
post Mar 11 2019, 09:15 PM

tag [@fairylord]
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Delete

This post has been edited by fairylord: Mar 11 2019, 09:15 PM
TSfairylord
post Mar 13 2019, 08:46 PM

tag [@fairylord]
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QUOTE(BigPayJonathan @ Mar 1 2019, 02:16 PM)
Hey guys. Long time no talk smile.gif Been replying to a lot of DMs but not super active on the thread. Dropped by because we'd like to invite you to another event we're organizing. Details as below:

Date: 15 March
Time: 2-6pm
Location: Common Ground @ Bukit Bintang, KL

We'll be doing a recap' of 2018 - but also announce/explain what's going to happen in 2019. There will also be a session with our product and customer happiness teams. We'll also give you guys room to chime in and ask all the questions you might have.

We need to confirm the number of attendants so please fill in all the info on the following link if you want to join: bigpay.link/sessions153

Looking forward to meeting some of you/seeing some of you again!
*
QUOTE(BigPayJonathan @ Mar 8 2019, 01:21 PM)
UPDATE: apparently, it works when you manually key in the number of your card instead of going with your BigPay as a saved card on your Shopee account?
Can you send me a PM with your full name? When a card is shown as delivered but the user hasn't received it, we have a few steps to take - including an escalation to CityLink. Once they get back to us and we have more information, we're able to move forward. I'll check the status for you.
Yes! Confirmed smile.gif Please join us next Friday at Common Ground Bukit Bintang from 2PM/2.30PM until 6PM tops. We'll also have open sessions where you can discuss your experience and tell us what features you'd like to see! Please RSVP by end of today ideally! http://bigpay.link/sessions153
*
It's the Final Countdown rclxm9.gif

TSfairylord
post Mar 17 2019, 01:01 PM

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QUOTE(filidon @ Mar 14 2019, 01:20 PM)
boost top up need OTP as per my yesterday topup request. i also feel very fishy
Then after i top up 2 to 3 times ( due to some mission from Boost )
my Bigpay card being removed. very weird. then i was unable to top up
then i key in again the big pay card number and cvv
then fraud happen

i suspect it was Boost.
I did request for card replacement but they said no need. They will start monitor my acc activity
Yeah i need to replace card after second thought.
*
Hmm..I suggest you insist the change of card.
Unless BP promised to reverse the fund immediately if coming possible fraud reported, otherwise, i think its unfair to you in using your account as bait/experiment/monitor to catch the suspect. Just my opinion.

QUOTE(fruitie @ Mar 14 2019, 10:25 PM)
Aargh. And last month I purposely waited till Monday's morning to contact them to upgrade my card. :x

BigPayJonathan can update the live chat CS operating hours? It's still showing Mondays to Fridays 9-6pm.
*
Hehe, officially contactable as stipulated office hour.
Out of office hour is a goodwill and kindness.
Customer will feel great if got help and support out of office hour.
If officially extend the office hour, no body response/slow response, get fired immediately by user.
Or may be, just may be BP is setting up the longer hour CS team and is under processing before official roll out.

QUOTE(soonghm98 @ Mar 15 2019, 11:29 AM)
user posted image
*
QUOTE(ericlks91 @ Mar 15 2019, 03:34 PM)
Meanwhile boost said it is BigPay that rejects it. Passing the ball around lol

user posted image
I reported this back in 1st March. Had problem since Feb. Until now big loyalty team still checking..... BigPayJonathan can someone sort out the big points dispute between BigPay and airasia big?

» Click to show Spoiler - click again to hide... «

*
Hmmm...apparently BigPay also blocking prepaid card as top up source, I have a prepaid card was used as top up source several time, but now cannot be used anymore in mid Jan, after the update of Apps upon BigPrepaid Mastercard closure. Jonathan tried to find out why but i guess no luck since no response.

QUOTE(JokerAce @ Mar 15 2019, 06:02 PM)
Just checked my AEON cc statement, on 10 Mac, I have got RM50 cashback for january top up on BP  rclxms.gif
*
Congratulation in getting CB via AEON.

QUOTE(kremlin @ Mar 16 2019, 10:56 PM)
Next to Hoshino Coffee. I tried the ATM Machine, not the ATM-CDM machines.
*
Thanks for sharing.

This post has been edited by fairylord: Mar 17 2019, 01:01 PM
TSfairylord
post Mar 17 2019, 01:07 PM

tag [@fairylord]
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QUOTE(BigPayJonathan @ Mar 1 2019, 02:16 PM)
Hey guys. Long time no talk smile.gif Been replying to a lot of DMs but not super active on the thread. Dropped by because we'd like to invite you to another event we're organizing. Details as below:

Date: 15 March
Time: 2-6pm
Location: Common Ground @ Bukit Bintang, KL

We'll be doing a recap' of 2018 - but also announce/explain what's going to happen in 2019. There will also be a session with our product and customer happiness teams. We'll also give you guys room to chime in and ask all the questions you might have.

We need to confirm the number of attendants so please fill in all the info on the following link if you want to join: bigpay.link/sessions153

Looking forward to meeting some of you/seeing some of you again!
*
QUOTE(BigPayJonathan @ Mar 8 2019, 01:21 PM)
UPDATE: apparently, it works when you manually key in the number of your card instead of going with your BigPay as a saved card on your Shopee account?
Can you send me a PM with your full name? When a card is shown as delivered but the user hasn't received it, we have a few steps to take - including an escalation to CityLink. Once they get back to us and we have more information, we're able to move forward. I'll check the status for you.
Yes! Confirmed smile.gif Please join us next Friday at Common Ground Bukit Bintang from 2PM/2.30PM until 6PM tops. We'll also have open sessions where you can discuss your experience and tell us what features you'd like to see! Please RSVP by end of today ideally! http://bigpay.link/sessions153
*


Hi Guys, any attendees would share the details discussed and photographs of the events are very much appreciated.

Thank you.



This post has been edited by fairylord: Mar 17 2019, 01:07 PM
TSfairylord
post Mar 19 2019, 12:33 AM

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QUOTE(lkwah86 @ Mar 19 2019, 12:19 AM)
No problem to pay with BP on Agoda
*
Wah, so Agoda now BP friendly d oh..? biggrin.gif
TSfairylord
post Mar 19 2019, 11:11 PM

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QUOTE(David83 @ Mar 19 2019, 08:59 PM)
I know you'll reply that post.
The Shopee-BP related discussion has been stale.
Has been requested to add a guide in the Page#1 but not sure if it's there.
*
Yes bro, I have added before any request. 😁
Attached Image

TSfairylord
post Mar 19 2019, 11:18 PM

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QUOTE(David83 @ Mar 19 2019, 11:12 PM)
Instead of link, I think better put quote window.
*
Haha, over long the post #01 make new users don't even want to read..

Let see if this works. 🤣

This post has been edited by fairylord: Mar 19 2019, 11:33 PM


Attached thumbnail(s)
Attached Image
TSfairylord
post Mar 20 2019, 07:04 PM

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QUOTE(raist86 @ Mar 20 2019, 03:35 PM)
any way to check if those bank atm or FI charges the withdrawal fee?
*
Some ATM may show on the screen the fees before you confirm the withdrawal.
Example Thai BANK ATM reported by forumers previously, you may see some screen shot if you search the relevant keyword. But this doesn't mean all ATM works the same way.

TSfairylord
post Mar 27 2019, 12:08 AM

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QUOTE(chauss11 @ Mar 26 2019, 08:14 PM)
Tried in Brunei, standard chartered.

Oversea withdrawal 5 BND fee

user posted image
*
Thanks for the new info of Brunei.

No try how much the max withdrawal amt allowed? : D

This post has been edited by fairylord: Mar 27 2019, 12:09 AM
TSfairylord
post Apr 1 2019, 02:10 PM

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QUOTE(~Eveready~ @ Mar 30 2019, 01:00 PM)
fairylord

I have managed to withdraw 4k in one shot from HLB at Taman Sri Sinar, Segambut.

Be noted that this was done from the only ATM, not the other two ATM/CDM next to it.
*
Thanks mate for sharing.

QUOTE(khairilhusni @ Apr 1 2019, 11:14 AM)
Still can withdraw rm4k at HLB Taman Connough this morning.
*
Thanks for again reconfirming.

QUOTE(yahiko @ Mar 28 2019, 09:27 AM)
hey guys

back from BKK

used in terminal 21 + Airport + Iconsiam ~ no issue no extra charge
*
Hehe, almost want to declare Thai as non BP-ATM friendly.
Great info, thanks.

After post update : ignore, as miss understanding, this was not withdrawal

QUOTE(wackyboy161 @ Mar 29 2019, 03:19 PM)
Has anyone tested topping up the BigPay using foreign currency? Do you know how is the exchange rate? Eg. I have CC in Singapore and I would like to top up my Bigpay card using my Singapore CC, anyone have experience on this? TQVM
*
Yes and tried.

This post has been edited by fairylord: Apr 1 2019, 02:51 PM
TSfairylord
post Apr 1 2019, 02:39 PM

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QUOTE(Reventon @ Apr 1 2019, 02:17 PM)
Yeah perhaps the regional network thingie. Slot in Merchantrade Visa prepaid and tried to withdraw and it prompted 220 baht fee as well. So i guess the cheapest atm withdrawal fee at thailand is still AEON 150 baht.
*
https://forum.lowyat.net/index.php?showtopi...post&p=92219680

no charge at Airport Bangkok reported - may be can try the same bank ATM in other place icon_rolleyes.gif

After post update : miss understanding, this was not withdrawal

This post has been edited by fairylord: Apr 1 2019, 02:50 PM
TSfairylord
post Apr 1 2019, 02:49 PM

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QUOTE(fruitie @ Apr 1 2019, 02:44 PM)
I just replied you, it wasn't a withdrawal as confirmed by the original poster.
*
I see, Sis doh.gif
Did not read the following posts clearly, thanks for highlighting. icon_rolleyes.gif
TSfairylord
post Apr 3 2019, 07:03 PM

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QUOTE(tarvalslain87 @ Apr 3 2019, 04:19 PM)
Hi guys,

I just successfully withdraw 4k from BigPay in HLB atm machine Bayan Baru Penang branch yesterday evening.

Just share
*
QUOTE(attentional @ Apr 3 2019, 04:36 PM)
I successfully withdrawed RM4k from HLB Kota Kemuning today
*
Thanks for clearing the previous reported Bayan Baru failure. So the branch stay in the 4k list.


TSfairylord
post Apr 5 2019, 11:06 PM

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QUOTE(maxwongsauwei @ Apr 4 2019, 08:29 PM)
just try HLB raja uda, using cash advance mode, max4k
*
Thabks for sharing new location.

QUOTE(David83 @ Apr 5 2019, 05:13 PM)
This morning went to withdraw RM 4k successfully in a single transaction at HLB Bayan Baru.
*
Abg withdraw a lot ya..wink.gif


QUOTE(#Victor @ Apr 5 2019, 06:39 PM)
Only if u manage to find MBB ATM in Thai, while CIMB do not support Mastercard.
user posted image
*
Great but rare MBB ATM
TSfairylord
post Apr 14 2019, 12:24 PM

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QUOTE(xxnazxx @ Apr 7 2019, 01:21 PM)
Reporting in. Alliance Bank Jalan Gaya Kota Kinabalu. Can withdraw rm3k in one go. Didn’t try HLB for 4k. Will try next time and report for kkians

user posted image
*
QUOTE(roticanai92 @ Apr 7 2019, 01:53 PM)
4k from HLB at Damansara Utama tested yesterday
[attachmentid=10221214]
*
QUOTE(cybpsych @ Apr 7 2019, 07:41 PM)
https://www.bigpayme.com/faq-card-issues

bruce.gif

3. Are there a limit on cash withdrawals?

Yes, there are limitations when it comes to taking out cash from ATM machines:
i. x10 successful withdrawals per day
ii. Maximum withdrawal limit is RM10,000 per day (inclusive of ATM withdrawal fee)
iii. If you key in the PIN incorrectly three times, your card will be blocked and PIN will be auto-reset in the coming day.

*
QUOTE(ClarenceT @ Apr 8 2019, 11:40 AM)
MEPS ATM - All local banks including CIMB, Maybank etc using MEPS ATM network.
HOUSe ATM - HSBC MY, OCBC MY, UOB MY and StanChart MY are sharing another ATM network.

RM1 is for MEPS ATM card to access any MEPS ATM, or HOUSe ATM card to access any HOUSe ATM.
But a cross ATM network service is available, the service charge is RM4.

If you use BigPay Mastercard to get cash from a ATM in Malaysia, it will be channelled to Mastercard-Cirrus ATM network, instead of MEPS or HOUSe, so RM6 only.
*
QUOTE(yujin86 @ Apr 8 2019, 02:55 PM)
just done withdrawal using bigpay at Japan on 6/4/2019 @7Bank

max per time 100,000JPY, equal to RM3661.19+rm10 ATM cash withdrawal fee = 27.239

at the same time use AMEX the rate is 26.634 as comparison
*
QUOTE(maxwongsauwei @ Apr 9 2019, 09:49 PM)
report, i was in hlb raja uda again,  tried all the 3 cdm only  one can withdraw 4k, successfully for the first time, want to try use my wife de withdraw another 4k, this time it failed...... it really depends on the notes available in the cdm, no luck on back to back this time, will try again tomorrow.  so far 3 times withdraw, 2 success, one time failed, notice theres alot of people in out on those 3 cdm units, i can say, avoid after banking hour would be better.
*
QUOTE(moonsatelite @ Apr 9 2019, 10:02 PM)
You can withdraw money from the 4 big banks in China easily with a Visa or Mastercard.

ABC = Agricultural Bank of China 农业银行
CCB = China Construction Bank 中国建设银行
BOC = Bank of China 中国银行
ICBC = Industrial and Commercial Bank of China 工商银行

So far my experience was with BOC and it was back in 2017 where BOC does not levy any fees for withdrawals using a foreign card. Not sure as of 2019 will there be any withdrawal fees from the bank apart from the RM 10 BigPay fee.

*I'll try with BigPay should I travel to China again.
*
Thanks for the valuable feedback and info.


This post has been edited by fairylord: Apr 14 2019, 12:24 PM
TSfairylord
post Apr 21 2019, 06:24 PM

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QUOTE(shadoe @ Apr 17 2019, 08:12 AM)
Yes, OCBC Cashflo gives back 0.5% for all transactions and breaks up into IPP if above 500/1000 too.
*
New card to add in the CB list. Thanks mate


QUOTE(David83 @ Apr 18 2019, 08:57 PM)
I thought here already gave you guys warning to avoid RHB and PBB ATM machines.
Not sure if you guys did read it or try to prove something.

fairylord Maybe you would want to add this tip into Page#1
*
QUOTE(msa9696 @ Apr 19 2019, 12:04 AM)
Yes PBB is the problem just so many ppl got into issues before, so stop withdrawing from PBB. Definitely nothing to do with banking hours, as I've withdrawn many times at night (8pm, 11pm etc). Just stick to the few more reliable banks then should be ok
*
Okie, so RHB and PBB hungry on BP card as meal.
David83, can add more details on your post, i'm going to link the info with your post as comprehensive information. thanks


QUOTE(LostAndFound @ Apr 20 2019, 06:22 AM)
fairylord please update on OP.

I happened to be in Puchong for work yesterday and since I had failed to withdraw 4k from my regular (Sunway Pyramid) HLB ATM earlier in the week, I thought I'd give the Puchong branch a try.

OP states Jalan Kenari 1 branch, so I went there first, but none of the ATM gave out 4k. Then I went a bit further down the road to the Pusat Bandar Puchong branch, that one 4 of the 5 ATM couldn't, only one (right at the end, shorter and older looking) could withdraw 4k.
*
QUOTE(kremlin @ Apr 21 2019, 01:53 AM)
Sorry, I tried 2 days ago also cannot dy. I think they updated the software. I have to withdraw from Hong Leong Pusat Bandar Puchong.
*
QUOTE(ps007 @ Apr 21 2019, 12:37 PM)
Ok.

fairylord
Can you please update 1st page, HLB mid valley no longer able to withdraw 4k?
Thanks
*
sounds like recently getting more HLB ATM updated with new interface unable to dispense 4k.

Good and appreciate if those who reporting give a few tries in different time of a month to confirm that particular ATM unable dispense 4k not really because of insufficient $100 notes. Dont mind try again let us know before i stamped this update in post #01. icon_rolleyes.gif

Thanks

This post has been edited by fairylord: Apr 21 2019, 06:35 PM
TSfairylord
post Apr 22 2019, 10:04 AM

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QUOTE(WaCKy-Angel @ Apr 22 2019, 10:03 AM)
Well to be fair, if one is not following the thread (closely) then it may not be easy to find the answer.. unless its already added in first post lah.
*
I don't mind assist to add to post #01 upon request if the queries deem frequently asked.

Let me know if need assistance.

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