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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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TSfairylord
post Feb 15 2019, 01:21 AM

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QUOTE(ClarenceT @ Feb 14 2019, 07:59 PM)
Pls amend...  RHB VS - 1%/2%/6%
You made a mistake, not 3%.
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Yup Bro, typo..thanks
TSfairylord
post Feb 15 2019, 07:26 PM

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QUOTE(beLIEve @ Feb 15 2019, 03:53 PM)
Same here. Hong Leong Jalan Perak. Only 2 ATM+CDM there. I also happen to use the left one. Both are OKI and accepts deposit upto 200 notes.

My friend managed to withdraw 4k in 1 transaction from Hong Leong Balakong (Post #1 was updated to 2500). Showed me his app somemore. Which ATM etc I don't know.

david83
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Hey mate, can check woith friend when was his withdrawal of 4k, if recent and happen after the reported date, will remove the 2500 in post #01. Thanks
TSfairylord
post Feb 16 2019, 10:54 AM

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QUOTE(beLIEve @ Feb 15 2019, 10:40 PM)
Checked. He said Hong Leong Taman Taming Jaya. Not sure same as Balakong or not, but Taming Jaya is considered part of Balakong.

Google search returned 3 :
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Thanks for putting more effort to clarify. thumbup.gif

QUOTE(marma88 @ Feb 16 2019, 03:25 AM)
user posted image
Just withdraw rm3k at Hong Leong bank Senawang Seremban yesterday
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Thanks
TSfairylord
post Feb 20 2019, 10:52 PM

tag [@fairylord]
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QUOTE(David83 @ Feb 20 2019, 05:13 PM)
I don't understand why questions keep popping again and again regarding the SC card benefit cash back and spin contest.
It has been answered again and again mamy times by several forumers.
Can somebody pin the info to 1st page of both threads (BP and SC)?
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I don't use this SC card so not aware of the feature.
And, as this spin and win game is merely a short term campaign, that's the reason I did not update in post #01. However, with former request, any info which extensively repeatedly enquired and answered, its good to post there to make all better alert. Hope all forumers would really spend bit time to make a read on first post before posting, I understand its getting longer, ctrl+F is good to find keyword in a page.

Bro David, is below quoted post of yours explain everything?

QUOTE(David83 @ Feb 20 2019, 05:36 PM)
Card benefit cash back won't be affected with either MCC (6012 or 6520).
You'll still get whatever tiered cash back upon meeting your spending requirement.

What has been affected is just the spin contest which is going to end by 28/02/2019?
Originally BP top up isn't qualified because of MCC 6012
Then in the middle of the campaign, MCC changed to 6520, BP top up becomes eligible.
Now, BP changes back its MCC to 6012 and it makes sense that it becomes not eligible for the spin as originally during early stage of the campaign.
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QUOTE(tan_aniki @ Feb 20 2019, 05:20 PM)
31 Jan 2019
PAYMENT RECEIVED - THANK YOU
970.00
28 Jan 2019
BIGPAY KUALA LUMPUR MY
1,000.00
25 Jan 2019
TRUE 3% ONLINE CASH BACK
30.00
29 Dec 2018
BIGPAY KUALA LUMPUR MY
1,000.00
29 Dec 2018
PAYMENT RECEIVED - THANK YOU
970.00
27 Dec 2018
TRUE 3% ONLINE CASH BACK
30.00
29 Nov 2018
BIGPAY KUALA LUMPUR MY
1,000.00
29 Nov 2018
PAYMENT RECEIVED - THANK YOU
970.00
26 Nov 2018
TRUE 3% ONLINE CASH BACK
30.00
31 Oct 2018
PAYMENT RECEIVED - THANK YOU
970.00
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Thanks Tan aniki on the proof answering all.

QUOTE(MGM @ Feb 20 2019, 05:21 PM)
Answers from Ambank thread.
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Thanks MGM for consolidating the post in regards to Ambank True Visa. Will add to post #01.



Cheers all..


TSfairylord
post Feb 21 2019, 08:38 AM

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QUOTE(David83 @ Feb 21 2019, 08:34 AM)
Don't want to speculate but you never know if they change anything at the back.
Reported since 2 days ago!
No surprise at all!
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Steady bro..Hehe, its very usual, people share and ask details already been shared and asked. They are just caring of other. Be cheers.

By the way, I have put your message explaining this SCB game and MCC changes in top of post #01. There will still forumer share the same matter later, so we just help.
TSfairylord
post Feb 22 2019, 08:14 AM

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Hi all forumers,

I suggest if after recent update, you encountered technical issues :
1) unable to top up with source card
2) unable to add back the removed source card or new source card

Besides of sharing in lyn to get other forumers' assistance, pls Also send a PM to BigPayJonathan or inform CS via Apps Chat with
1) screenshot showing errors covered the sensitive details
2) informing the phote models
3) other details deemed required/requested

The above would help to escalate the recents issue/bugs to be picked up my their technic team. Thanks
TSfairylord
post Feb 22 2019, 12:11 PM

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QUOTE(fruitie @ Feb 22 2019, 12:07 PM)
Yeah, just received my replacement card. biggrin.gif

Finally it arrived before the weekend. biggrin.gif
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How many days ya sis?
U got your wave card finally.
I'm still holding my old card.
TSfairylord
post Feb 23 2019, 09:02 PM

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QUOTE(talexeh @ Feb 23 2019, 03:55 PM)
That's weird. Anyone else trying to top-up BP using their HLB & SC credit cards?
I don't know about you but all my interactions with BP CS have been pretty smooth. Certainly not to the point of being "useless" which IMHO is a very harsh remark to be labelled at.

I understood that you've had bad experience with them from your previous issue on missing fund but personally, my overall experience has been a lot better than some banks & e-Wallets.
Hey, at least BP CS didn't close your ticket prematurely & mark them as solved so don't think there's even a competition to begin with.
Nice to read something positive once in a while. Been in the same field before, it's certainly not a job that's appreciated by both mgmt & customers. sad.gif
So far we have confirmation of successful top-ups from Maybank, Public Bank & HSBC.
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I have no issue topping up BP using HLB debit card.

This post has been edited by fairylord: Feb 23 2019, 09:04 PM
TSfairylord
post Feb 24 2019, 09:02 AM

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Hi all,

New updates (Android), see if it helps.
If not, just report here and to CS.
Help BP to expedite the trouble shooting calmly.

Thanks.

Attached Image
TSfairylord
post Feb 24 2019, 10:01 AM

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QUOTE(David83 @ Feb 24 2019, 09:04 AM)
Today dispatch?
I just updated on 2 days ago.
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I think this is new patch. I have updated also 2 days ago forcely from apps. This morning saw Google store having this update, I choose to proceed to update as I have one source card unable to used as top up source many weeks back (not the recent round update and issue you guys encountering).
TSfairylord
post Feb 25 2019, 12:15 AM

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I just did a top up with newly added CIMB Visa.
And paid an online transaction.
All done smoothly.
TSfairylord
post Feb 26 2019, 03:56 PM

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QUOTE(voncrane @ Feb 26 2019, 03:46 PM)
Samsung Galaxy Note 3 running custom ROM..Android V6.0.1
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Using the same model... No issue my side in topping up, except for one card.. Hmmm (CVV error)
TSfairylord
post Feb 27 2019, 12:10 AM

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QUOTE(shadoe @ Feb 26 2019, 02:18 PM)
Hi all,

I'm in Japan now and tried withdrawing cash via ATMs here:
- ATM @ 7-11: Withdrew JPY10k - No transaction fee + RM10 ATM withdrawal fee
- ATM @ Lawson: Withdrew JPY20k - JPY216 transaction fee (1.08%) + RM10 ATM withdrawal fee

Hope that helps!

Cheers,
Ben
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QUOTE(wurz @ Feb 26 2019, 02:36 PM)
Thanks for the info. Could you remember the particular bank you withdrew from? Any indication on screen when they say they will charge 1.08% or not?
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QUOTE(limeuu @ Feb 26 2019, 02:47 PM)
Not banks but ATM in combis..... convenience stores....appears 7-11 stores machines give the best rates.....
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Thanks Ben and all for sharing.

Anyone if happen to visit Japan, try the standalone ATM machine at train station, also no further fee charged as someone claimed. But unsure the max withdrawal amount allowed.


TSfairylord
post Mar 2 2019, 09:27 AM

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QUOTE(ericlks91 @ Mar 1 2019, 12:46 PM)
Guys I have to share this about bigpoints so that everyone is aware.

Recently I have noticed that a few of my bigpoints transaction in BigPay are not credited into my AA bigloyalty account. It is showing up in my bigpay app but it doesn't add up to the total points. Also a check in AA bigloyalty account indicates that such transactions are missing.

After ding dong with the BigPay Team for 2 weeks, finally they told me there is nothing they can do and ask me to raise the concern to airasia big loyalty instead.

I understand that by no means this is bigpay's fault, but guys please double check your points from BigPay app with AA account. Seems like it is not tally! If u see the points are in BigPay app doesn't mean u will really get the points in reality!

Cc: BigPayJonathan
       fairylord
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Thanks for the alert.

I guess users may want to check and collectively escalate this issue to bigpoint loyalty team..although bigpoint not really worth value and effort to do so, the team have to ensure the quality of their product.. And BigPay should emphasis the concern of us to their counterpart since BigPay include bigpoint as part of the main feature of BigPay.. Its not appropriate that pushing the responsibility to other, would rather collaborate with other loyalty program if the counterpart not taking care of BP


QUOTE(BigPayJonathan @ Mar 1 2019, 02:16 PM)
Hey guys. Long time no talk smile.gif Been replying to a lot of DMs but not super active on the thread. Dropped by because we'd like to invite you to another event we're organizing. Details as below:

Date: 15 March
Time: 2-6pm
Location: Common Ground @ Bukit Bintang, KL

We'll be doing a recap' of 2018 - but also announce/explain what's going to happen in 2019. There will also be a session with our product and customer happiness teams. We'll also give you guys room to chime in and ask all the questions you might have.

We need to confirm the number of attendants so please fill in all the info on the following link if you want to join: bigpay.link/sessions153

Looking forward to meeting some of you/seeing some of you again!
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Hi bro Jonathan,

Thanks for the organization of the meeting , putting this to first post to alert all about the event.

Hi all,

This is a great opportunity to understand the move of BigPay, to share your ideas of suggestion, to highlight your concerns about the recent encountered issue from security, maintenance, etc.

Those who available, appreciate your attendance.
Thanks in advance to those are going, future of BigPay is part of your contribution.

Cheers


Side notes : bro Jonathan, my source card no chance?smile.gif

QUOTE(AskarPerang @ Mar 2 2019, 01:09 AM)
Tested on the upgraded machine at HLBB Setapak (Jalan Genting Klang).
No difference. Still able to withdraw 4k provided got enough RM100 notes inside.
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Thanks mate for confirming.

QUOTE(ericlks91 @ Mar 2 2019, 08:30 AM)
I can confirm that after MCC has been changed to the original 6012 on 19th Feb, I no longer receive cashback thru c!mb. Sad!  cry.gif

fairylord please add cimb cards as Not entitled for CB. Thx
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Thanks Eric. Mind to specify which MBB CIMB you are referring?

Other MBB CIMB users can further confirm on this before update on post #01.

Thanks

This post has been edited by fairylord: Mar 2 2019, 09:52 AM
TSfairylord
post Mar 2 2019, 09:48 AM

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QUOTE(Kcee @ Mar 2 2019, 09:44 AM)
He's talking about CIMB card, not MB card.
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Opps, just woke up..blur

TSfairylord
post Mar 6 2019, 11:38 PM

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QUOTE(talexeh @ Mar 5 2019, 02:15 PM)
BTW to Penangites here, HLB ATM at Bukit Jambul is able to withdraw RM4K. Just followed colleague there during lunch time today & I guess(?) the OS is the updated version one.
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QUOTE(talexeh @ Mar 5 2019, 02:34 PM)
No, the one beside Daorae korean restaurant & Stareast bridal house.
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QUOTE(David83 @ Mar 5 2019, 10:11 PM)
That branch is actually HLB Bayan Baru.
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QUOTE(attentional @ Mar 5 2019, 03:18 PM)
Kota Kemuning HLB can withdraw 4k.
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Thanks for confirming the list of post #01 once again.


QUOTE(RickRick88 @ Mar 6 2019, 08:16 AM)
Yesterday I withdrew RM3.8k in HLB old hq. No issue.
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Old HQ is new one to add to post #01. Max 3.8k only oh? wink.gif



TSfairylord
post Mar 7 2019, 08:36 AM

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QUOTE(RickRick88 @ Mar 7 2019, 05:40 AM)
I think old HQ is already in the list, Jalan Tun Perak. Max 4k as tried last month, just that this time I withdrew 3.8k.
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I see.. So Tun Perak is the HQ.. Sorry as I'm not familiar with that vicinity.
TSfairylord
post Mar 7 2019, 06:10 PM

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QUOTE(ckkmy @ Mar 7 2019, 05:51 PM)
Old HQ is at 18, Jalan Perak, Kuala Lumpur, instead of Jalan "Tun" Perak.
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Thanks mate.. Will edit shortly. smile.gif
TSfairylord
post Mar 8 2019, 09:33 PM

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QUOTE(fruitie @ Mar 8 2019, 02:35 PM)
I would love to join but unfortunately I have promised to attend another event at another end of KV, so cannot make it. sad.gif
I didn't even notice this post until it is mentioned again.

I am sure others will share ideas and experience.

If anybody from this thread is going, please share with us. biggrin.gif
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QUOTE(BigPayJonathan @ Mar 8 2019, 02:50 PM)
I shared the link last week on this thread! But given the pace of comments, I can see why it was buried quickly tongue.gif
Completely understand - we're trying out different things to see how it can work! Next time, we might go for a weekday evening smile.gif
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I have actually pinned Jonathan post on this event on post #01 the next day he posted. Seems like really none reading the post #01 even the top portion. :/
TSfairylord
post Mar 9 2019, 12:01 AM

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QUOTE(fruitie @ Mar 8 2019, 09:57 PM)
laugh.gif Don't be sad.  console.gif Seasoned users like us hardly refer to first post ma unless we need to check something.
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No worry sis smile.gif

QUOTE(ericlks91 @ Mar 8 2019, 10:00 PM)
With so many people asking the same questions over and over again eventhough the answers can be easily found by using search function or reading the 1st page, we can already tell that not many people care to read in the first place, they just like to be spoonfed because they feel entitled. But some of us here still appreciate your effort for putting up that much of info in 1st page. Please keep it up! 👍
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I'm happy to do this ^^

This post has been edited by fairylord: Mar 9 2019, 12:01 AM

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