sapa x kenal lingloog must be new at lyn

After reading this, i will boycott this shop...
Thanks TS.

eleh. boikot dotatech konon.
davis gelak2 je baca.

by the book and technicality they were right and follow all terms and conditions , but there's such thing called " Customer service" which they fail for me.

I bought some accessories and parts at their store, the guy in the counter is nice but after sales service is bad.
I tried asking questions and get warranty but all i faced was 3 weeks processing etc. delay which could've have been resolved if they could've been more responsible and caring to their customers.

This post has been edited by caloyness: Jul 10 2018, 05:46 PM

During lazada sales a lot seller also claim system glitch la why I dont see you open tered

Yes Lazada Cancel orders like thousand time a year i guess.. I kena few time cancel by Big company like Loreal Malaysia and Reckitt Benckiser(the one who sold dettol durex etc). Just complain to the Lazada FB page. They replied fast there and usually give u Sorry Voucher.Got one time they(Lazada) issue me 5xRM20 Sorry voucher. End of case. Don't need to public shaming a private seller or company just because an order was cancel at Lazada.com

Maybe because TS didn't buy anything during lazada sales hence got nothing to complain?

According to Consumer Protection Act wrong price need to be fulfilled also.

Those sorry voucher is like a bribe for you to shut up your mouth from complaining to authority.

Yeah, consumer rights and basic business etiquette be damned which is what you're saying

No wonder our country is so bad, we get people defending bad business practices because apparently we have to duduk diam diam and hand over rm3000 and accept abuse because "they are human"

There are already laws and enactments in place to prevent sellers from dishonouring price mistakes after payment is made

This is basic contract law , Intention, Consideration and Acceptance and whether the contract is formed or not.

Those that claim Lazada T&C allows them to do so is ignorant of the law

Law > T&C

In America or Australia, people would hire lawyers or go to the Consumer/Small Claims Court to uphold consumer rights

We can do the same but our culture and people dislike going through these processes, there's KPDNKK and consumer tribunal as well as hiring lawyers to sue.

Nope I didn't say that

I'm saying if I was the buyer, I might have laughed at it as well.

And if I was the seller, I might have laughed as well, but I'm going to say, it's not the best option, but sure you can still go on with it. And continue on with the sale

I won't however be so offended over it. It's not like the person cheated you or anything. Different people have different levels of tolerance and acceptance.

You're saying as if just because he found the request amusing, it's against the laws of business. It's not against the law, it's probably not tactful that's all.

I think everybody should work in the service line before reserving judgement to how people behave - this within confines of an honest situation.

Tldr: take a chill pill

There is no room for the seller to laugh at the buyer. If u wanna laugh then laugh inside your head not writing such insulting words direct to customer

Especially when the seller does not seem to understand that the Ryzens are advertised and MEANT TO BE overclocked since it comes with a damned cooler

Don't claim to be a PC specialist shop if you wanna mock others

What's so funny and amusing about overclocking a Ryzen? Why not you tell me. If there is no answer, then the shop is simply laughing because we are not forking out rm5000 for higher end models. Arrogance at its max.

Besides, no one's says it's against the laws, I'm just saying it's an asshole behaviour and there is no need to defend them or keep quiet

Not when purchases are this big at rm3000+. You like handing over rm3000 and getting laughed because it's somehow amusing?

This post has been edited by FatalExe: Jul 10 2018, 07:46 PM

true this, give advice or hint abit will be enuff, if customer die die want it, then so be it

Still so many here jilat lingloong. No wonder these kind of sellers are king. But as time goes i believe these macai wont be able to defend their master anymore. How long are you going to keep buying stuff from them anyway. We should educate those new comers in pc building community to avoid these irresponsible sellers. Better go buy in all it or lowyat plaza or digital mall

As I said earlier I personally didn't find it amusing, but I might have chuckled if I was in his shoes, and might have just played along if he did that

But I wouldn't get worked up over it, because it's not worth it

If everybody get worked up over every thing, we're not going to get anywhere fast

Maybe I have friends that do shiet talking but they are the most helpful people in the world.

That said it would be great if sellers were tactful and kind ofc. But that said, no one's perfect, so I get by.

But hey you can have your opinion on this, np

Hindsight and what if are always perfect, just saying.

Yeah that said I have many my own experiences over these kinda issues.

So in that regard, also speaking from experience

Sometimes people having bad day, saying something positive helps instead of making things worse.

Sometimes gotta let it go etc

This is advice for head sight just saying

Edit: just today got conversation for a certain request, the person got very irritated over my questions

I said sorry for me being slow to understand, please be patient with be as I'm trying to grasp the issue.

The person straight away change in tone

This post has been edited by sakuraboo: Jul 10 2018, 08:51 PM

:facepalm:
Who do you think preparing company t&c, overview it and maintaining it? Don't like the t&c don't sign up. Don't use their platform. Go Amazon. Which they have their own set of t&c as well, which is also prepared by lawyer.

Hate people with self entitlement and think that everyone who do business is owing them the world. Worst bunch of customers. Business is after all willing seller willing buyer. Supposed to be win win for both party. Hope they realize that beside being a consumer they are also working for someone else irl serving other people / consumer.

Respect other like how you wanted to be respected.

Your clients/customers isn't always right. Same goes to you when you're a consumer/ customer to other doesn't mean you are always right. Respect others terms of conducting their businesses. Don't like it no one force you to be their users.

This post has been edited by wanted111who: Jul 10 2018, 11:58 PM

Im making this counter-statement so people could see my argument.

Point 1 (dotatech made) how could u blame price system glitch when (as in picture attached) mr/mrs ERICH L. asked ur shop "Still got stock? Any changes in price?" AND UR SHOP ANSWERED AS IN PIC ATTACH.
Seriously are ur shop blind to see the price even after answering ERICH L. question?

2 DAYS BEFORE MY PURCHASE. Back then, even mr/mrs ERICH L. 's question showed he/she want CONFIRMATION about the price.
still want blame lazada glitch?




This post has been edited by yepikaiye: Jul 11 2018, 03:03 AM

People who backup the shop said opinion so much like
"move on la"
"buyer@TS cannt accept price la. ur fault for butthurt"
"let it go la"


you people think im chasing free gpu or voucher??i dun need those when being played by the shop
im doing this coz what the shop's zero accountability doing.. and then give statement blame other (example : me)

tribunal requirement for wrongly conduct business practice :

a false or misleading conduct, false representation or unfair practice, that is -
a misleading or deceptive conduct as to the type, manufacturing process, suitability for purpose, quality and quantity;
a misleading indication as to the price at which any goods or services are available;
offer of gift, prize or other free item with the intention of not providing it or not providing it as offered;



This post has been edited by yepikaiye: Jul 11 2018, 02:59 AM