Dotatech IT Enterprise Terrible Shop
Dotatech IT Enterprise Terrible Shop
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Jul 10 2018, 11:39 AM
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Junior Member
596 posts Joined: Dec 2010 |
all these online shops u can see the pattern wan, when they first started all treat customers like god, impulse, lingloong, idealtech, etc, then when they become big, start to treat their customers like shit |
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Jul 10 2018, 11:40 AM
Show posts by this member only | IPv6 | Post
#362
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All Stars
14,242 posts Joined: Jul 2007 From: JAVABUS |
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Jul 10 2018, 11:49 AM
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Senior Member
919 posts Joined: Dec 2010 |
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Jul 10 2018, 11:51 AM
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Junior Member
407 posts Joined: Oct 2016 |
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Jul 10 2018, 12:31 PM
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Junior Member
88 posts Joined: Feb 2012 |
Lingloong is known to be very lansi one.
If u dig some thread against him u will know. Probably they tak kesah u buy from them or nt coz business too good. |
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Jul 10 2018, 12:39 PM
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Senior Member
1,275 posts Joined: Nov 2007 |
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Jul 10 2018, 12:40 PM
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Senior Member
1,829 posts Joined: Mar 2013 |
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Jul 10 2018, 12:58 PM
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Junior Member
113 posts Joined: May 2011 |
Possible the worst PC shop I ever patroned.
Came in with 0 farks given to me and the owner/staff couldn't be bothered to entertain my request. Even when I was about to make the purchase, he still give me that lansi attitude. As a fellow businessman, I wish him good luck with that kind of attitude. |
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Jul 10 2018, 12:58 PM
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Senior Member
1,644 posts Joined: Jan 2007 |
QUOTE(FatalExe @ Jul 10 2018, 10:27 AM) So that means the seller can go He found it amusing I guess"Your rig.... Oc... What?" Who cares what I want to do with my rig? Just quote me the damn price Also the whole point of Ryzen processors and mobo is their insane OC efficiency and long term support unlike Intel and it's my choice whether I want to OC or not If it was me I don't mind as long as I make money, so I won't be bothered as long as I make the sale. People are after all human So I try to understand why they do these things sometimes. Anyhow, I try not to assume one's tone or intention through text. |
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Jul 10 2018, 02:03 PM
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Junior Member
18 posts Joined: Sep 2012 |
QUOTE(lingloong @ Jul 10 2018, 12:54 AM) I'm kinda reluctant to reply this kind of /k tread but since the issue need clarification, I shall point out the info regarding Lazada order cancellation issue & miscommunication between TS and our Lazada store. FYI our Lazada store are managed by one of my staff thus things go pretty straightforward when dealing with Lazada order issue & customer wow for point number 1 till 4 i give u my chat history for all to see. tell me which of my words are abusive/spam/improper? inappropriate my a**As for TS, I believe the reason our store person in-charge ignore you due ~ : 1. Improper way to contact us to clarify the issue. Perhaps inappropriate channel and improper words or message convened. I have attached a "comment" on our product Q&A section as attached** ~ what my store-staff feedback to me 2. FYI, we apply zero tolerance @ improper message/spam or should I say "abusive" message or remarks. If we receive any of this, it will be auto-flagged and ignored. Thus your message in chat will be ignored 3. In order to serve other customer better, it's unfortunate that we have to imply such approach and filter-out those inappropriate message/customer. We try to respond & assist to every customer possible. For Lazada chat system, when flagged you won't be able to reach us & we won't able to see your message 4. We have our FB page, email & store contact number listed but you choose to put on a public shaming post without even try to contact us personally ~ again that's why your FB post got deleted (same reason - it's inappropriate) 5. And now here you are creating a LYN post because you are not satisfy with your order cancellation without proper inquiry via proper channel. But it's understandable your frustration thus I shall be positive and treat this tread as free publicity coz “there’s no such thing as bad publicity.” Lastly, I do apologize to TS if this purchase cause much inconvenience to you. Good night everyone u dun see my message coz have been flagged? (read status shown in the pic) . pffftt nice try still want make lies? point number 5 : i did immediately use proper channel (lazada chat). but u ignore me This post has been edited by yepikaiye: Jul 10 2018, 02:07 PM Attached thumbnail(s) |
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Jul 10 2018, 02:11 PM
Show posts by this member only | IPv6 | Post
#371
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Senior Member
1,188 posts Joined: Nov 2006 |
Sellers knows lazada platform had "retarded issues", but continue to use the platform.
OK. Further cement the fact they have absolutely zero respect, consideration, or care towards their patron. So its everyone's fault but their own. |
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Jul 10 2018, 02:19 PM
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Senior Member
3,668 posts Joined: Jun 2006 From: Bikini Abyss |
hek eleh. one party butthurt tak dapat price murah sampai 17 pages?
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Jul 10 2018, 02:23 PM
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Senior Member
1,241 posts Joined: Jan 2003 From: KL |
QUOTE(yepikaiye @ Jul 10 2018, 02:03 PM) wow for point number 1 till 4 i give u my chat history for all to see. tell me which of my words are abusive/spam/improper? inappropriate my a** The one who has your money is Lazada, seller will only billed after order fulfillment. He has no say how Lazada is going to handle your money.u dun see my message coz have been flagged? (read status shown in the pic) . pffftt nice try still want make lies? point number 5 : i did immediately use proper channel (lazada chat). but u ignore me |
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Jul 10 2018, 02:27 PM
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Junior Member
173 posts Joined: Jun 2012 |
QUOTE(taint8 @ Jul 9 2018, 04:42 PM) ya, telan jer. buy 1 or 2 more stuff then go to hikari or other sellers liao. same like pbbseller, i go heavyarm or someone else instead after they messed up order repeatedly. keep giving me wrong dynasty warrior game satugadget also. popular sellers more busy, less time for quality control, dont care about customer because new one keep coming in. seller love beta consumer like me This post has been edited by GHBZDK: Jul 10 2018, 02:29 PM |
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Jul 10 2018, 02:30 PM
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Senior Member
816 posts Joined: May 2013 |
System pricing issue u leanrt from that viral overcharge restaurant in bangsar a..no dare admit..still wan pusing2.
Root cause..small time owner earn big liao..rich liao got alot customers fuk u la 1 or 2 customer beh song attitude. Deserved to go bankrap |
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Jul 10 2018, 02:32 PM
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Junior Member
18 posts Joined: Sep 2012 |
QUOTE(cracksys @ Jul 10 2018, 02:19 PM) read the whole thread.meanwhile, this is for giving counter statement dotatechit give before. saying im not contact them via proper channel i already 1-on-1 on lazada chat asking for further explaination. dotatech simply doesnt care. understand? thx This post has been edited by yepikaiye: Jul 10 2018, 02:33 PM |
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Jul 10 2018, 02:38 PM
Show posts by this member only | IPv6 | Post
#377
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Senior Member
821 posts Joined: Mar 2009 |
QUOTE(yepikaiye @ Jul 10 2018, 02:03 PM) wow for point number 1 till 4 i give u my chat history for all to see. tell me which of my words are abusive/spam/improper? inappropriate my a** Just being helpful to you, i share link to lodge complaint against irresponsible trader and seller.u dun see my message coz have been flagged? (read status shown in the pic) . pffftt nice try still want make lies? point number 5 : i did immediately use proper channel (lazada chat). but u ignore me Tribunal Pengguna (This 1 can bring to court case): https://ttpm.kpdnkk.gov.my/portal/home Aduan KPDNKK ( This general complaint) https://eaduan.kpdnkk.gov.my/ Exercise your right as consumer. |
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Jul 10 2018, 02:38 PM
Show posts by this member only | IPv6 | Post
#378
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Senior Member
1,502 posts Joined: Oct 2012 |
QUOTE(lingloong @ Jul 10 2018, 12:54 AM) I'm kinda reluctant to reply this kind of /k tread but since the issue need clarification, I shall point out the info regarding Lazada order cancellation issue & miscommunication between TS and our Lazada store. FYI our Lazada store are managed by one of my staff thus things go pretty straightforward when dealing with Lazada order issue & customer query lol go suck a cock la faggotLet's start with Lazada order cancellation : 1. After investigation, the order is cancelled due to price error. Cause = Lazada system glitch. We believe every merchant which have Lazada store know that their new system it's full of retarded issue range from pricing, inventory, delivery & payment issue ~ the list go on 2. I believe for TS case, price error happen after the implementation of 0% GST. Unlike other marketplace like Lelong, they auto adjusted by -6% for all SKU price BUT not for Lazada. It have to be done manually or via template extraction. And during the transition, we do have assistance from Lazada appointed store manager as well so they know such issue will happen thus every store have the option to cancel order either due to "out of stock" or "wrong price" issue. They don't have this option previously. 3. For TS order, once our Lazada Seller-center receive the order notification, we will counter check the info is in correct order before proceed. As such "wrong price" issue arise, we will make a report to Lazada via partnersupport channel & they will assist in term of order cancellation & prioritize refund to customer. From what I checked in our seller-center record, the refund has been processed & issued as ----? "Order ID: 204083487977801 / REFUND_ISSUED / 2018-07-08 14:07:45" 4. TS have the right to exercise his consumer right as advised by other forumer & I do encourage TS to do so. Perhaps other affected forumer as well coz as a merchant, we are sick and tired of Lazada system, their full of issue marketplace & glitch all over the website. Our countless complains & feedback fall into deaf-ears in the past and perhaps local authority come knocking their door might serve them some wake-up call. I'm reachable via email: dotatech.lingloong@gmail.com so if you have the report, do forward a copy to me. It doesn't matter if you named my company as defendant or the party you want to complain, my side will follow-up and provide info to pass on the responsibility to the actual culprit ~ which is the marketplace 5. For TS point that we sold 2 units before him, that's untrue because what stated as sold for how many units doesn't mean it was sold for a price TS bought. The last purchase for this SKU dated way back 02 March to a customer which bought 2 units @ RM2099 each (during mining craze period) 6. We always honor sold price to our customer even it's below-cost or @ loss but if the error it's not from us, unfortunately we will bring our those responsible party (for your case which is the marketplace you patronize) As for TS, I believe the reason our store person in-charge ignore you due ~ : 1. Improper way to contact us to clarify the issue. Perhaps inappropriate channel and improper words or message convened. I have attached a "comment" on our product Q&A section as attached** ~ what my store-staff feedback to me 2. FYI, we apply zero tolerance @ improper message/spam or should I say "abusive" message or remarks. If we receive any of this, it will be auto-flagged and ignored. Thus your message in chat will be ignored 3. In order to serve other customer better, it's unfortunate that we have to imply such approach and filter-out those inappropriate message/customer. We try to respond & assist to every customer possible. For Lazada chat system, when flagged you won't be able to reach us & we won't able to see your message 4. We have our FB page, email & store contact number listed but you choose to put on a public shaming post without even try to contact us personally ~ again that's why your FB post got deleted (same reason - it's inappropriate) 5. And now here you are creating a LYN post because you are not satisfy with your order cancellation without proper inquiry via proper channel. But it's understandable your frustration thus I shall be positive and treat this tread as free publicity coz “there’s no such thing as bad publicity.” Lastly, I do apologize to TS if this purchase cause much inconvenience to you. Good night everyone |
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Jul 10 2018, 02:41 PM
Show posts by this member only | IPv6 | Post
#379
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Senior Member
1,502 posts Joined: Oct 2012 |
pundek when your business going bankrupt drop me a pm, i come for the stock clearance sales. lingloong
This post has been edited by LordDenning: Jul 10 2018, 02:41 PM |
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Jul 10 2018, 02:42 PM
Show posts by this member only | IPv6 | Post
#380
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Senior Member
821 posts Joined: Mar 2009 |
QUOTE(rooney723 @ Jul 10 2018, 11:39 AM) all these online shops u can see the pattern wan, when they first started all treat customers like god, Add Netstore into the list.impulse, lingloong, idealtech, etc, then when they become big, start to treat their customers like shit I kena sohai dengan taukeh before. Memang patern lah baru sucessful sikit dah berlagak gila. |
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