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 Dotatech IT Enterprise Terrible Shop

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rooney723
post Jul 10 2018, 11:39 AM

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all these online shops u can see the pattern wan, when they first started all treat customers like god,

impulse, lingloong, idealtech, etc, then when they become big, start to treat their customers like shit
0168257061
post Jul 10 2018, 11:40 AM

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QUOTE(rooney723 @ Jul 10 2018, 11:39 AM)
all these online shops u can see the pattern wan, when they first started all treat customers like god,

impulse, lingloong, idealtech, etc, then when they become big, start to treat their customers like shit
*
Malaysia problem.

Farlz_89
post Jul 10 2018, 11:49 AM

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QUOTE(Davez89 @ Jul 10 2018, 11:27 AM)
Buy from etech pc lagi bagus.. Service best
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+1..i build my rig there.. recommended shop, good service & nice attitude from them thumbup.gif
Snoopycute98
post Jul 10 2018, 11:51 AM

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QUOTE(rooney723 @ Jul 10 2018, 11:39 AM)
all these online shops u can see the pattern wan, when they first started all treat customers like god,

impulse, lingloong, idealtech, etc, then when they become big, start to treat their customers like shit
*
Kaya raya liao
SUSweyyt
post Jul 10 2018, 12:31 PM

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Lingloong is known to be very lansi one.

If u dig some thread against him u will know.

Probably they tak kesah u buy from them or nt coz business too good.
Davez89
post Jul 10 2018, 12:39 PM

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QUOTE(Farlz_89 @ Jul 10 2018, 11:49 AM)
+1..i build my rig there.. recommended shop, good service & nice attitude from them  thumbup.gif
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I stay quite far from kepong but I bought my rig there and i save almost 1k.. I even asked some expert from hardware section and they said the price cheap for that rig..
iwubpreve
post Jul 10 2018, 12:40 PM

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QUOTE(VBH @ Jul 10 2018, 12:24 PM)
i dun know leh.maybe u need to call and ask.
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just show the email to merchant can already i think. don't know if c-zone accept credit card without extra charge.
Mr_D
post Jul 10 2018, 12:58 PM

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Possible the worst PC shop I ever patroned.

Came in with 0 farks given to me and the owner/staff couldn't be bothered to entertain my request. Even when I was about to make the purchase, he still give me that lansi attitude.

As a fellow businessman, I wish him good luck with that kind of attitude.
sakuraboo
post Jul 10 2018, 12:58 PM

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QUOTE(FatalExe @ Jul 10 2018, 10:27 AM)
So that means the seller can go

"Your rig.... Oc... What?"

Who cares what I want to do with my rig? Just quote me the damn price

Also the whole point of Ryzen processors and mobo is their insane OC efficiency and long term support unlike Intel and it's my choice whether I want to OC or not
*
He found it amusing I guess

If it was me I don't mind as long as I make money, so I won't be bothered as long as I make the sale.

People are after all human
So I try to understand why they do these things sometimes.

Anyhow, I try not to assume one's tone or intention through text.
TSyepikaiye
post Jul 10 2018, 02:03 PM

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QUOTE(lingloong @ Jul 10 2018, 12:54 AM)
I'm kinda reluctant to reply this kind of /k tread but since the issue need clarification, I shall point out the info regarding Lazada order cancellation issue & miscommunication between TS and our Lazada store. FYI our Lazada store are managed by one of my staff thus things go pretty straightforward when dealing with Lazada order issue & customer

As for TS, I believe the reason our store person in-charge ignore you due ~ :
1. Improper way to contact us to clarify the issue. Perhaps inappropriate channel and improper words or message convened. I have attached a "comment" on our product Q&A section as attached** ~ what my store-staff feedback to me
2. FYI, we apply zero tolerance @ improper message/spam or should I say "abusive" message or remarks. If we receive any of this, it will be auto-flagged and ignored. Thus your message in chat will be ignored
3. In order to serve other customer better, it's unfortunate that we have to imply such approach and filter-out those inappropriate message/customer. We try to respond & assist to every customer possible. For Lazada chat system, when flagged you won't be able to reach us & we won't able to see your message
4. We have our FB page, email & store contact number listed but you choose to put on a public shaming post without even try to contact us personally ~ again that's why your FB post got deleted (same reason - it's inappropriate)
5. And now here you are creating a LYN post because you are not satisfy with your order cancellation without proper inquiry via proper channel. But it's understandable your frustration thus I shall be positive and treat this tread as free publicity coz “there’s no such thing as bad publicity.” smile.gif     

Lastly, I do apologize to TS if this purchase cause much inconvenience to you. Good night everyone
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wow for point number 1 till 4 i give u my chat history for all to see. tell me which of my words are abusive/spam/improper? inappropriate my a**
u dun see my message coz have been flagged? (read status shown in the pic) . pffftt nice try

still want make lies? point number 5 : i did immediately use proper channel (lazada chat). but u ignore me

This post has been edited by yepikaiye: Jul 10 2018, 02:07 PM


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Chrix
post Jul 10 2018, 02:11 PM

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Sellers knows lazada platform had "retarded issues", but continue to use the platform.

OK. Further cement the fact they have absolutely zero respect, consideration, or care towards their patron.

So its everyone's fault but their own.
cracksys
post Jul 10 2018, 02:19 PM

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hek eleh. one party butthurt tak dapat price murah sampai 17 pages?
catsper
post Jul 10 2018, 02:23 PM

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QUOTE(yepikaiye @ Jul 10 2018, 02:03 PM)
wow for point number 1 till 4 i give u my chat history for all to see. tell me which of my words are abusive/spam/improper?  inappropriate my a**
u dun see my message coz have been flagged? (read status shown in the pic) . pffftt nice try

still want make lies? point number 5 : i did immediately use proper channel (lazada chat). but u ignore me
*
The one who has your money is Lazada, seller will only billed after order fulfillment. He has no say how Lazada is going to handle your money.
GHBZDK
post Jul 10 2018, 02:27 PM

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QUOTE(taint8 @ Jul 9 2018, 04:42 PM)
Then u didnt dispute? 2k woh..... Telan urself?
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ya, telan jer. cry.gif
buy 1 or 2 more stuff then go to hikari or other sellers liao.
same like pbbseller, i go heavyarm or someone else instead after they messed up order repeatedly. keep giving me wrong dynasty warrior game vmad.gif
satugadget also.
popular sellers more busy, less time for quality control, dont care about customer because new one keep coming in.
seller love beta consumer like me biggrin.gif

This post has been edited by GHBZDK: Jul 10 2018, 02:29 PM
party
post Jul 10 2018, 02:30 PM

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System pricing issue u leanrt from that viral overcharge restaurant in bangsar a..no dare admit..still wan pusing2.

Root cause..small time owner earn big liao..rich liao got alot customers fuk u la 1 or 2 customer beh song attitude. Deserved to go bankrap
TSyepikaiye
post Jul 10 2018, 02:32 PM

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QUOTE(cracksys @ Jul 10 2018, 02:19 PM)
hek eleh. one party butthurt tak dapat price murah sampai 17 pages?
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read the whole thread.
meanwhile, this is for giving counter statement dotatechit give before. saying im not contact them via proper channel
i already 1-on-1 on lazada chat asking for further explaination. dotatech simply doesnt care. understand? thx

This post has been edited by yepikaiye: Jul 10 2018, 02:33 PM
Muhammad Syukri
post Jul 10 2018, 02:38 PM

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QUOTE(yepikaiye @ Jul 10 2018, 02:03 PM)
wow for point number 1 till 4 i give u my chat history for all to see. tell me which of my words are abusive/spam/improper?  inappropriate my a**
u dun see my message coz have been flagged? (read status shown in the pic) . pffftt nice try

still want make lies? point number 5 : i did immediately use proper channel (lazada chat). but u ignore me
*
Just being helpful to you, i share link to lodge complaint against irresponsible trader and seller.

Tribunal Pengguna (This 1 can bring to court case):
https://ttpm.kpdnkk.gov.my/portal/home

Aduan KPDNKK ( This general complaint)
https://eaduan.kpdnkk.gov.my/

Exercise your right as consumer.
SUSLordDenning
post Jul 10 2018, 02:38 PM

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QUOTE(lingloong @ Jul 10 2018, 12:54 AM)
I'm kinda reluctant to reply this kind of /k tread but since the issue need clarification, I shall point out the info regarding Lazada order cancellation issue & miscommunication between TS and our Lazada store. FYI our Lazada store are managed by one of my staff thus things go pretty straightforward when dealing with Lazada order issue & customer query

Let's start with Lazada order cancellation :
1. After investigation, the order is cancelled due to price error. Cause = Lazada system glitch. We believe every merchant which have Lazada store know that their new system it's full of retarded issue range from pricing, inventory, delivery & payment issue ~ the list go on
2. I believe for TS case, price error happen after the implementation of 0% GST. Unlike other marketplace like Lelong, they auto adjusted by -6% for all SKU price BUT not for Lazada. It have to be done manually or via template extraction. And during the transition, we do have assistance from Lazada appointed store manager as well so they know such issue will happen thus every store have the option to cancel order either due to "out of stock" or "wrong price" issue. They don't have this option previously.
3. For TS order, once our Lazada Seller-center receive the order notification, we will counter check the info is in correct order before proceed. As such "wrong price" issue arise, we will make a report to Lazada via partnersupport channel & they will assist in term of order cancellation & prioritize refund to customer. From what I checked in our seller-center record, the refund has been processed & issued as ----?  "Order ID: 204083487977801 / REFUND_ISSUED / 2018-07-08 14:07:45"     
4. TS have the right to exercise his consumer right as advised by other forumer & I do encourage TS to do so. Perhaps other affected forumer as well coz as a merchant, we are sick and tired of Lazada system, their full of issue marketplace & glitch all over the website. Our countless complains & feedback fall into deaf-ears in the past and perhaps local authority come knocking their door might serve them some wake-up call. I'm reachable via email: dotatech.lingloong@gmail.com so if you have the report, do forward a copy to me. It doesn't matter if you named my company as defendant or the party you want to complain, my side will follow-up and provide info to pass on the responsibility to the actual culprit ~ which is the marketplace
5. For TS point that we sold 2 units before him, that's untrue because what stated as sold for how many units doesn't mean it was sold for a price TS bought. The last purchase for this SKU dated way back 02 March to a customer which bought 2 units @ RM2099 each (during mining craze period)
6. We always honor sold price to our customer even it's below-cost or @ loss but if the error it's not from us, unfortunately we will bring our those responsible party (for your case which is the marketplace you patronize)

As for TS, I believe the reason our store person in-charge ignore you due ~ :
1. Improper way to contact us to clarify the issue. Perhaps inappropriate channel and improper words or message convened. I have attached a "comment" on our product Q&A section as attached** ~ what my store-staff feedback to me
2. FYI, we apply zero tolerance @ improper message/spam or should I say "abusive" message or remarks. If we receive any of this, it will be auto-flagged and ignored. Thus your message in chat will be ignored
3. In order to serve other customer better, it's unfortunate that we have to imply such approach and filter-out those inappropriate message/customer. We try to respond & assist to every customer possible. For Lazada chat system, when flagged you won't be able to reach us & we won't able to see your message
4. We have our FB page, email & store contact number listed but you choose to put on a public shaming post without even try to contact us personally ~ again that's why your FB post got deleted (same reason - it's inappropriate)
5. And now here you are creating a LYN post because you are not satisfy with your order cancellation without proper inquiry via proper channel. But it's understandable your frustration thus I shall be positive and treat this tread as free publicity coz “there’s no such thing as bad publicity.” smile.gif     

Lastly, I do apologize to TS if this purchase cause much inconvenience to you. Good night everyone
*
lol go suck a cock la faggot
SUSLordDenning
post Jul 10 2018, 02:41 PM

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pundek when your business going bankrupt drop me a pm, i come for the stock clearance sales. lingloong

This post has been edited by LordDenning: Jul 10 2018, 02:41 PM
Muhammad Syukri
post Jul 10 2018, 02:42 PM

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QUOTE(rooney723 @ Jul 10 2018, 11:39 AM)
all these online shops u can see the pattern wan, when they first started all treat customers like god,

impulse, lingloong, idealtech, etc, then when they become big, start to treat their customers like shit
*
Add Netstore into the list.

I kena sohai dengan taukeh before.

Memang patern lah baru sucessful sikit dah berlagak gila.

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