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 Dotatech IT Enterprise Terrible Shop

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spacelion
post Jul 9 2018, 11:30 PM

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QUOTE(FatalExe @ Jul 9 2018, 10:21 PM)
Laugh at customer that want to buy B350M mobo to overclock lower end Ryzen CPU

Saying LYN complaints won't affect their sales and their position as top PC shop in Malaysia

https://forum.lowyat.net/index.php?showtopic=4400000
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Help u link to the post

https://forum.lowyat.net/index.php?showtopi...post&p=87105521
Hevlaska
post Jul 9 2018, 11:30 PM

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QUOTE(Red_rustyjelly @ Jul 9 2018, 11:20 PM)
this clause is true
Under reality, 1 question that in constitution if the buyer did not provide ample of time for the seller to administrate responses, it can be consider defame.
EVEN if the seller honor back the price they posted before, it also can be consider defame. because by shaming a  company's image online apart from rating system via internet platform IE google rating, facebook review rating, etc.
The case is like if a guy A accidentally stole a parking from guy B, without proper engagement guy B film it and viral it online. it is unfair practice and it could result in damage claim.

But in reality, no one will bother suing if they got viral unless they got time and money.

I am also not defending on the Seller, because I don't agree that seller reason's price mistake.
It is already a breach of consumer law for not honoring posted price
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I understand that you're not defending the seller.

In my experience, defamation charges can only be pressed if it is unbased/untrue. If defamation charges can be so easily pushed, i think most of us, especially those in /K would be in jail not being able to enjoy their popcorns.

In any case, i doubt any charges will be presented for this case, it might spell seller's own demise in doing so.



wanted111who
post Jul 9 2018, 11:31 PM

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QUOTE(bumpo @ Jul 9 2018, 11:18 PM)
bro... just.. bro.. wtf you merepeking about online commerce nie?? you think this is auction site ah or those sites that mine deals/promo from other ecommerce sites??
thankx for the lulz lewat malam  laugh.gif  laugh.gif
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Pic tells a thousand words,

Attached Image

You're right I'm merepeking.
derthvadar
post Jul 9 2018, 11:31 PM

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Btw lingloong tengah online right now.

Woi tauke come in handle your sh!t lah.
spacelion
post Jul 9 2018, 11:31 PM

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QUOTE(Snoopycute98 @ Jul 9 2018, 11:20 PM)
Ayam always buy online pc parts from lingloong

His price and courier service ok

But attitude a bit langsi, ask a bit den mcm impatient liao
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ya ya he become like Davis already
ryanice8888
post Jul 9 2018, 11:34 PM

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Dont buy from this DotaTech already man, if that was their mistake they have to honor the purchase.

And yeah, the owner attitude getting abit screwed up, really ask abit damn lan c
TSyepikaiye
post Jul 9 2018, 11:35 PM

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QUOTE(derthvadar @ Jul 9 2018, 11:28 PM)
Walaweh almost beli GTX1060 6GB from them today.

Better tunggu for their response dulu regarding your case.
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if buying dun worrying, they are not scammer. just buy.if got problem. u are welcome to share here.LOL

im talking about their (tactic fixing price?)
Hevlaska
post Jul 9 2018, 11:36 PM

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QUOTE(lullerskatez @ Jul 9 2018, 11:27 PM)
This bro is just clueless lah. Wherever you sell your goods doesn't matter if it is pasar malam or online or even your backyard you as a merchant have to be solely responsible. This bro doesn't understand the concept of ecommerce. It means it is an extension of your shop. In fact I think Lazada should remove the option for sellers to cancel orders. They are solely responsible for their mistakes and have to bare any loses they make.
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Exactly my point, first rule of thumb when doing business. You can only post/display items that you have IN STOCK, affixed with a price, unless stated otherwise clearly before making the aforesaid item "available".

I do understand that Lazada is only a middleman and have their house rules on managing issues like this, but the fact remains, you posted "x" quantity of item for sale with a pricetag that YOU decided, you can't just cancel a customer's purchase simply because "i made a mistake in the price". It is the same and equivalent to scam and/or false marketing.

Down to the bottom, if Lazada does not pursue, there are many other channels with TS can use to pursue.
Red_rustyjelly
post Jul 9 2018, 11:39 PM

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QUOTE(Hevlaska @ Jul 9 2018, 11:30 PM)
I understand that you're not defending the seller.

In my experience, defamation charges can only be pressed if it is unbased/untrue. If defamation charges can be so easily pushed, i think most of us, especially those in /K would be in jail not being able to enjoy their popcorns.

In any case, i doubt any charges will be presented for this case, it might spell seller's own demise in doing so.
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the question here is,
whether TS has given ample of time for seller to response, or has TS contacted Lazada dispute section to enquire about the case, or has TS communicate with seller directly via email or phone. If based on Lazada chat, could it be accounted efficient.
Before seller has time to solve the issue, many thinks differently and react based on their emotion.
The reputation for the seller has already gone down the drain with just posting a thread like this. Of course law abide customers to personally engage issues at best way with seller. but what if, buyer kept quiet, and did not engage with seller or platform marketplace provider about the dispute and simply just post it anywhere in media.
patienceGNR
post Jul 9 2018, 11:43 PM

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I once asked if they have any DDR3 RAM left in stores, their reply was "value or performance RAM?"

yeah, I know you may want to be sure but heck, just say yes or no, got what kind left and price. That's the reason why I dropped a PM. topkek
derthvadar
post Jul 9 2018, 11:43 PM

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QUOTE(yepikaiye @ Jul 9 2018, 11:35 PM)
if buying dun worrying, they are not scammer. just buy.if got problem. u are welcome to share here.LOL

im talking about their (tactic fixing price?)
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Takpe bro, if they cannot handle your case properly then I will boikot them. Serve them right.

Jangan lupa report KPDNKK. Nak report online pun boleh, they will call you later asking for more details.
bumpo
post Jul 9 2018, 11:45 PM

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QUOTE(wanted111who @ Jul 9 2018, 11:31 PM)
Pic tells a thousand words,

Attached Image

You're right I'm merepeking.
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aduiii... ini order fulfillment la doh.gif lazada is not holding the physical goods. the merchant is. in fact some merchants themselves also dont hold the physical goods.

this what happens after item is sold. make no mistake about that
wanted111who
post Jul 9 2018, 11:45 PM

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QUOTE(lullerskatez @ Jul 9 2018, 11:27 PM)
This bro is just clueless lah. Wherever you sell your goods doesn't matter if it is pasar malam or online or even your backyard you as a merchant have to be solely responsible. This bro doesn't understand the concept of ecommerce. It means it is an extension of your shop. In fact I think Lazada should remove the option for sellers to cancel orders. They are solely responsible for their mistakes and have to bare any loses they make.
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Look be it seller or buyer both had agreed with lazada terms and condition the moment they click on I agree checkbox.

The fact now is that the order was cancelled . I don't know what's lazada terms and conditions and I don't want to know. If anything ts can go and refer to lazada.

Lazada act as the middle man for both patty and they have responsibility.
wanted111who
post Jul 9 2018, 11:47 PM

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QUOTE(bumpo @ Jul 9 2018, 11:45 PM)
aduiii... ini order fulfillment la doh.gif lazada is not holding the physical goods. the merchant is. in fact some merchants themselves also dont hold the physical goods.

this what happens after item is sold. make no mistake about that
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How about payment? Lazada straight transfer money to merchant once order was recieved?
rockstar_
post Jul 9 2018, 11:48 PM

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QUOTE(wanted111who @ Jul 9 2018, 11:31 PM)
Pic tells a thousand words,

Attached Image

You're right I'm merepeking.
*
The rule of trading always the same no matter what platform. The seller has to honor the price they selling, if not it will become like false advertising. Dont you hate when people misled you to buy stuff? Also lazada refund could take days if not weeks. Stop making hassle to the customers if you cant honor the price. I’ve been there before with lazada when merchant cancel my 3.7k transaction. Took almost two weeks for my money tobe refunded. Worse i have to call their service desk because instead of refunding they want to give me store credit.


No more plotek these irresponsible sellers
Davez89
post Jul 9 2018, 11:51 PM

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Buy at Etech Pc la best.. Bought my pc there last year.. Saved 600-1000 until now also can't believe lol
Snoopycute98
post Jul 9 2018, 11:52 PM

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QUOTE(spacelion @ Jul 9 2018, 11:31 PM)
ya ya he become like Davis already
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Davis who?
otakotak
post Jul 9 2018, 11:54 PM

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i really hope TS bring this to KPDNKK to give lesson so that seller set their price properly in online shop

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bumpo
post Jul 9 2018, 11:54 PM

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QUOTE(Red_rustyjelly @ Jul 9 2018, 11:39 PM)
the question here is,
whether TS has given ample of time for seller to response, or has TS contacted Lazada dispute section to enquire about the case, or has TS communicate with seller directly via email or phone. If based on Lazada chat, could it be accounted efficient.
Before seller has time to solve the issue, many thinks differently and react based on their emotion.
The reputation for the seller has already gone down the drain with just posting a thread like this. Of course law abide customers to personally engage issues at best way with seller. but what if, buyer kept quiet, and did not engage with seller or platform marketplace provider about the dispute and simply just post it anywhere in media.
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pretty sure defamation laws doesnt spell out "did you engage with other party first to resolve? if you did then not defame, if you didnt then is defame".
your post sounds like quite a liberal interpretation of defamation or a very specific interpretation that fits a very specific situation hmm.gif hmm.gif
jamilselamat
post Jul 9 2018, 11:56 PM

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QUOTE(Red_rustyjelly @ Jul 9 2018, 11:39 PM)
the question here is,
whether TS has given ample of time for seller to response, or has TS contacted Lazada dispute section to enquire about the case, or has TS communicate with seller directly via email or phone. If based on Lazada chat, could it be accounted efficient.
Before seller has time to solve the issue, many thinks differently and react based on their emotion.
The reputation for the seller has already gone down the drain with just posting a thread like this. Of course law abide customers to personally engage issues at best way with seller. but what if, buyer kept quiet, and did not engage with seller or platform marketplace provider about the dispute and simply just post it anywhere in media.
*
I'm more inclined to believe that DotaTech is still standing today because there are more mistreated people who swallowed it all up either because they're ignorant, or they thought they wouldnt make a dent.

The song these wellknown sellers kept singing is that "lowyat dont matter", but we still have a lot of people making new account here JUST for shopping at garage sales.

Maybe we should try, just once, to viral this shit up on Facebook. TS isnt an isolated case. Many oldtime /ktards here received service level that are either just as bad or worse and testified in this very thread.

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