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 HBO Go is officially available in Malaysia, but tied to Astro Movie pack

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stapler87
post Jan 12 2021, 11:02 PM

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Anyone facing this issue where the content on phone app and LG TV app is different ?

For example i can watch big little lies on my phone, however when i tried to play it on my LG tv app, it says outside of subscriber country or something and wouldnt let me watch..
Cendol_Pulut90
post Jan 14 2021, 05:54 PM

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QUOTE(stapler87 @ Jan 12 2021, 11:02 PM)
Anyone facing this issue where the content on phone app and LG TV app is different ?

For example i can watch big little lies on my phone, however when i tried to play it on my LG tv app, it says outside of subscriber country or something and wouldnt let me watch..
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Does your TV and phone connected to same wifi network ? have you check TV network configuration to make sure the DNS is not set ?
eclectice
post Jan 27 2021, 06:09 AM

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Tested HBO GO on Sony X90H Android TV. The website has an issue to link/activate my TV to my HBO GO account using https://www.hbogoasia.my/#activate

In the end, I have to use the HBO GO app on my Huawei P9 smartphone to link my TV via the QR code. I registered my HBO GO account without an Astro subscription though since I don't have one...

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This post has been edited by eclectice: Jan 27 2021, 04:23 PM
kel32
post Apr 8 2021, 10:05 PM

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compare to Netflix, HBO only have HD and Stereo.
Live TV channel have option for VOD, similar to Hyptv TVN channel.
TSgreyshadow
post Apr 9 2021, 08:15 AM

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The TV apps is so much inferior compared to others
Netflix and Prime Video are so much better by miles

the apps on my Samsung is slow, hard to navigate, no HDR, and worst of all, poor stream quality

Who has it on LG TVs, I'm planning to change to the LG OLED in near future



kel32
post Apr 9 2021, 11:03 AM

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QUOTE(greyshadow @ Apr 9 2021, 08:15 AM)
The TV apps is so much inferior compared to others
Netflix and Prime Video are so much better by miles

the apps on my Samsung is slow, hard to navigate, no HDR, and worst of all, poor stream quality

Who has it on LG TVs, I'm planning to change to the LG OLED in near future
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both mobile and samsung tv only show HD, no HDR and 5.1 tag. Highest quality option available only on Netflix.
John Chaser
post Jun 12 2021, 02:17 PM

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QUOTE(joshhd @ Sep 22 2020, 11:50 AM)
Mhmm... I think it's due to some wrong video encoding settings used by HBO Go's side...

From what I see, it looks like they encode the content to 29.976fps and then encode to 24/25fps, resulting some jerky video motion... 😐
They should maintain original frame rate from the original content. If the content is in 23.976 (24fps), then after encoding the video for viewers to watch must be in the same frame rate to 23.976fps.
No frame rate conversion or whatsoever should be happening. It's not TV. It's HBO OTT platform that doesn't need whatever frame rate conversion from HBO's side.

Ironically, almost all HBO titles (such as Westworld, Chernobyl) that is available on Astro's VOD library (including Astro GO) also has this jerky video motion issues.
Even HBO titles that we see on Astro Go also has this issue, so definitely is HBO's problem already... Other non-HBO titles on Astro Go never has this problem.

Just for those who don't know, this has nothing got to do with the device types you're watching from, nor internet speed related problems. This problem is from HBO's side, not end user.
Hope the respective HBO Go technical team will do something to fix this issue ASAP...  sad.gif
The way I see it, they need to re-check the video encoding settings used in their side first.
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This explains the shorter running time for Snyder Cut.
Still holding on to the PAL standards.
joshhd
post Jun 12 2021, 08:33 PM

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QUOTE(John Chaser @ Jun 12 2021, 02:17 PM)
This explains the shorter running time for Snyder Cut.
Still holding on to the PAL standards.
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It is safe to assume that every 24fps content you'd get from HBO channel or through HBO Go (including streaming HBO titles on Astro Go platform) has been sped up 4% to match 25fps.
This is called "PAL speedup", which is commonly used for managing 24fps content before being broadcast on linear TV channels in countries that uses PAL standard.

Literally, as a result of the video playback being fast forward by 4% (1.00x to 1.04x), it explains why the overall movie runtime appears a little shorter.
But broadcasters don't expect this to be a big issue, since majority of the viewers won't realise the difference which is deem pretty minor to most people.
If you are a perfect or almost-perfect pitch kind of person, you'd realise the audio pitch are slightly higher than the original, throughout the movie playback.

Unfortunately, this also appears to happens in selected titles on Disney+ Hotstar Malaysia also:
https://forum.lowyat.net/index.php?showtopi...ost&p=101202284
John Chaser
post Jun 14 2021, 11:59 PM

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QUOTE(joshhd @ Jun 12 2021, 08:33 PM)

Unfortunately, this also appears to happens in selected titles on Disney+ Hotstar Malaysia also:
https://forum.lowyat.net/index.php?showtopi...ost&p=101202284
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I also seem to notice movies in HBO are zoomed in to fill the 16:9 aspect ratio.
I was surprised to see them do it to Deadpool in Hotstar.
Ichighost
post Jun 17 2021, 11:59 AM

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I have problem streaming older movies or series in HBO Go, always buffering. I try and switch to more recent NEW movies and series, no such issues.

all other streaming platform and recent contents in HBO Go no problem.


laksamana
post Sep 1 2022, 10:34 PM

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Just subscribed

Playing on Edge browser, but the picture quality is seriously crapp vs Netflix

Any way to fix this ?
noobmaster_69
post Sep 7 2022, 02:18 PM

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any idea if we can create different profile for HBO GO?
shalzkasbsp
post Jan 8 2024, 04:47 PM

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trying to install Astro Go and HBO GO on my Sharp Google TV but it keeps saying not available in this country ( Malaysia)

Same issue with Disney + Hotstar, but eventually the app managed to install and work..
John Chaser
post Sep 25 2024, 04:35 PM

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Anyone here watching HBOGO app on Google TV able to get 5.1Dolby Digital sound working correctly via optical/SPDIF cable?

The last time I tried a month back only left and right works while center and sides have no sound. Thought it was an issue with my TV. Tested D+ and the built in movie player. 5.1DD works correctly.
AVFAN
post Sep 25 2024, 06:58 PM

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QUOTE(John Chaser @ Sep 25 2024, 04:35 PM)
Anyone here watching HBOGO app on Google TV able to get 5.1Dolby Digital sound working correctly via optical/SPDIF cable?

The last time I tried a month back only left and right works while center and sides have no sound. Thought it was an issue with my TV. Tested D+ and the built in movie player. 5.1DD works correctly.
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true, u only get dolby digital 2.0, center speaker nothing.

hbogo is 720p, sucks. as if we are in 1980! biggrin.gif

high time, good grief:

https://www.lowyat.net/2024/333231/max-hbo-go-malaysia/


John Chaser
post Sep 25 2024, 07:46 PM

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QUOTE(AVFAN @ Sep 25 2024, 06:58 PM)
true, u only get dolby digital 2.0, center speaker nothing.

hbogo is 720p, sucks. as if we are in 1980! biggrin.gif

high time, good grief:

https://www.lowyat.net/2024/333231/max-hbo-go-malaysia/
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Won't be surprised if the roll out gets delayed....again.


joshhd
post Sep 25 2024, 10:40 PM

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QUOTE(John Chaser @ Sep 25 2024, 04:35 PM)
Anyone here watching HBOGO app on Google TV able to get 5.1Dolby Digital sound working correctly via optical/SPDIF cable?

The last time I tried a month back only left and right works while center and sides have no sound. Thought it was an issue with my TV. Tested D+ and the built in movie player. 5.1DD works correctly.
*

The audio tracks from HBO and HBO GO today has been "badly managed" till the point that it is not in-par with Netflix standardz (unlike HBO Max in other countries).

Same goes to 5.1 audio also.
I wouldn't recommend HBO GO to anyone that prioritises visual and audio quality.
John Chaser
post Sep 26 2024, 02:17 AM

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QUOTE(joshhd @ Sep 25 2024, 10:40 PM)
The audio tracks from HBO and HBO GO today has been "badly managed" till the point that it is not in-par with Netflix standardz (unlike HBO Max in other countries).

Same goes to 5.1 audio also.
I wouldn't recommend HBO GO to anyone that prioritises visual and audio quality.
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So the 5.1 audio tags and option that I see on HBO GO is a sham?
amirul hafizz
post Sep 26 2024, 05:38 AM

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HBO GO asia will be ceased soon, replace by MAX ASIA

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joshhd
post Sep 26 2024, 09:04 AM

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QUOTE(John Chaser @ Sep 26 2024, 02:17 AM)
So the 5.1 audio tags and option that I see on HBO GO is a sham?
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It is "modified" and does not the same as the original. All because of cater for linear TV broadcasts (e.g. HBO linear channels).

First of all, audio pitch is slightly higher due to PAL speedup (they speedup from 24fps to 25fps). Like when there's music playing in the movie, you'll realise that the pitch is slightly higher, and it is pretty obvious. But do note that people who are really tone-deaf may not hear the difference. Secondly, centre speaker channel is being spread out to left and right speaker channels (Meaning, sounds from centre speaker can be heard on left and right speakers. Compared to the original, it is not like that). Thirdly, audio volume is being normalised till you don't feel the dynamic range anymore, compared to the original. Meaning, scenes that are meant to be loud like explosions and gun shots, you'll hear that the audio volume is being normalised, so no "syiok" watching it already.

For video, first of all, HBO logo is hardcoded to the content. Damn annoying. Secondly, video playback is 4% faster due to PAL speedup compared to original. Meaning, when the content is 24fps, it is being speed up to 25fps. Imagine the playback speed is 1.00, then because of PAL speedup, it becomes equivalent of 1.04. You'll realise that the overall movie length would appear few minutes lesser, compared to original. Thirdly, some content are badly encoded which resulted stuttering video frame rates. Also, video quality is way inferior as compared to Netflix's Full HD quality.

These reasons is good enough to discourage me from watching any content from legitimate HBO GO service. If really want to "support original", use VPN and stream Max from other country. That one don't have such problems, and the quality are on-par with Netflix.

But yeah, I heard the good news that HBO GO service in Southeast Asia will be replaced with Max by end of this year. So let's see how it goes.

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