Around 3pm today..I was at work..my brother received it for me...
I think after setting it up.. I can say that is was worth the wait..

I got no prior experience with kianwee, but I doubt they need a photo. I mean anyone can doctor a photo to show dead pixels. Photoshop, baby!

Exactly. Any rookie can do it. Just a dot. Put a baby at the mouse and start clicking!

Yes, i received it today. It was scheduled to come at 5pm today and they came earlier than that. My friend was at home to receive the LCD.

I received mine through courier. Both time is also courier. First time was Skynet while the replacement unit is unknown one as i am not there to notice it..


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I also do not think Dell would need any photo as evidence. Today, when Dell arrives, my friend ask the courier person whether they need to check the LCD problem or not first before replacing it but they say no need. Straight pack it into the box and replace with another unit...

I have just checked my LCD just now and luckily, it does not have any dead pixel. I do strongly feel i received a brand new unit. My friend told me that the box is exactly the same size as my first LCD box. Too bad i am not there to check properly. My new E228WFP is now REV01 instead of the REV00. Do not know the difference though but i have a slight feeling (maybe wrong feeling) that the REV00 had better colors than the REV01.

LOL..ANyway, i am happy it arrives. So far, no problem had happened.

Actually I meant I got no prior experience like kianwee. Whoops!

Viewnet is selling Dell in their price list.

DELL E177FP 17" 8MS - - 554
DELL E197FP 19" 8MS - - 659
DELL SE198WFP 19" 5MS DVI HDCP 639
DELL SP1908FP 19" 5MS DVI USB 699
DELL E228WFP 22" 5MS DVI HDCP 949
DELL 2407WFP U.SHARP 24" 6MS DVI INPUT 1999

Will Dell entertain units that are not bought directly from Dell themselves?I mean, would they still provide all these services to buyer that bought from local shop?

To be honest, i am pleasantly happy with the service and response given by Dell during this time. They are indeed very courteous and good manner during this moment. I really rate their customer service very high..Good job by Dell even though their LCD might not be one of the best around..

beware that those might be refurbished unit. As Dell will not sell any of their new products through any outlets. This means that the LCD sold in there might not have Dell full warranty.

And its even cheaper than the one on sale at Dell website..LOL..

I have a question here. Will a 32" inch lcd tv act as good as a 22" lcd monitor? What are the difference other than one is tv and another is a monitor? Can a 22" LCD be a good tv for playing playstation and watching astro?

My E228WFP got 2 to 4 dead/stuck pixels within the few days of arrival, so i called up DELL. They did ask me to take photo of the dead pixel on my screen by using digital camera and send e-mail to the technician. And, i got my E228WFP replacement.

A 32" LCD TV is 1 megapixel. A 30" monitor is 4 megapixels. Big Big Big difference between TVs n Monitors.

could you explain more? or lead me to any site that could answer the question asked?

A 32" LCD TV will have a maximum resolution at 1366 x 768k, while a 30" LCD will have 2560 x 1600.

1366 x 768 = 1049088 = 1.049088 megapixel
2560 x 1600 = 4096000 = 4.096 megapixel


Its like a photo, higher resolution will gives you crisper/sharper images. Same goes to screen resolution as well. Imagine watching a image on your monitor right infront of you and a distance in between.

Really? Update your facts.

Indeed, that is the million dollar question, that I've been waiting to heard from this thread. LoL

The question of buying dell online is almost out of reach for those who do not have credit card or do not have someone with credit card that willing to help out to "swipe" his/her card. So, the service doesn't even comes to mind just yet.
I wonder, if that is really the case, how the hell did the shop get a refurbished unit of Dell's monitors? Since all warranty and service is done independently by Dell by themself.
Pardon him for not knowing, thanks for the link. Anyway, I do wonder, why only Viewnet have it for now? Is it really that Dell have gone retail in Malaysia?.

I don't have a credit card... and it won't be so long without it too. Only around one to two days longer. So if usually the item arrive within 3 days... it might takes 4 to 5 days without credit card.

my bad

but here
can any LYP store can be called as "big-box" retailers? Does Dell Malaysia has followed the decisions of their HQ?

its still a better idea to ask that ViewNet before buying.

This post has been edited by dattebayo: Jun 29 2007, 08:05 AM

My bad, unintentionally neglected the other payment methods that Dell accept. What payment method you've used - Cheque/Bank Draft/Direct Deposit at Citibank? Is it convenience (I mean how Dell handle's the cheque mailed or the deposit advice slip faxed to them and the order made)?
It will be less-intelligent act to not ask them before buying.

Any LYP's frequenter up to this mission?


@akachester below this post.
Thanks, will be waiting for your update

This post has been edited by heterosapiens: Jun 29 2007, 08:37 AM

Oh, they wanted you to do that? And they exchange to you even with 2 -4 dead pixel?I thought Dell policy for Dead Pixel is at least 7? Anyway, for my case, they did not ask for anything. No testing, no powering up the monitor. Straight exchange for them...

Well, maybe i could email them and ask whether viewnet is a direct reseller for their LCD or not and whether the warranty is covered during the period. Will inform you after i have done so, probably this weekend..

Anyway, retested the monitor. So far so good..