PMed.

Your support only response once and say will feedback shortly but till now didn't hear from them at all..

Our tech support is liaising with ODM FAE team to get the answer before they can reply to you. We are also working at 50% staff capacity, we appreciate your patience...

Thanks for the feedback. With this kind of feedback at least i know what is going on. Don't let customer hanging and wondering what happen at your end.

I hope to hear from u guys soon.

Anyone here own Onyx Pro ? Ordered on 29th Apr not yet ready , send Whatsapp they ask to email and got reply said they need 1 to 2 weeks to finish stress test had to change courier to self pickup

I advise u to get self pickup. It’s faster

I thought can sampai before raya since after raya i will do self pickup :-)

Yeah should be faster and safer

Hi everyone,

I do pickup my Illegear Onyx Pro earlier this week took about 1 month for stock to arrive due to lot's of customization













The only thing they don't have stock is the mouse pad , the said can pickup later when stock arrived or they ship it to you

Hi guy,

Onxy V user. Got my laptop 2 weeks ago, but noted the cooling fan was not changing speed based on the temperature curve. It seem stay at low speed all the times unless manually turn on turbo fan mode.

Is this a known issue? Any one experience the same issue.

Understand it may to do with Bios require update. When new update will be available?

Thank.

Update: bios patch provided by Illegear support and now seem fix the fan speed issue.

This post has been edited by willgo: Jun 8 2020, 07:43 PM

im ordering ONYX V RYZEN 7, but waiting period is until mid july, damn.. need to be patient.

More than one month of waiting. Respect your patience

Anyone has any tutorial video for reapplying thermal paste on this machine?

yeah man, must get myself occupied or i get crazy thinking about it,

Pls review after you receive it. I planning to wait for ready stock and go showroom see the actual product baru beli. Or mybe wait ionic ryzen 4000 version. Hope it release soon so i can compare compare

You can Google and compare with 10 i7 for scores and also YouTube for frame rate n score comparison.

i too am waiting to see if ionic with ryzen 4000 is coming. am in search for ultraportable-ish laptops now and xps13 is high on the list

Hi Illegear,

I bought my Onyx less than a tear back 8750h with RTX2060. I normally have it plugged to two monitors (One HDMI another on displayport). On heavy gaming sessions when the temperature goes up, the displayport goes off. This is not observed when i have it on idle doing less strenuous things like Spotify or browsing.

Any help?

how does ONYX V compare with msi gf63 In build quality, weight, and screen?

Hi wookp,

Have you contacted our customer service on this? We can be contacted at 0182618599 (whatsapp).

Hi Raddus, our user has done a review:

Hi,

Has Illegear started shipping out the pre-ordered onyx V ryzen unit?